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Location: 185 Price Parkway, Farmingdale, NY 11735
Hours: 8:00AM - 7:00PM, Mon - Fri
This product does not comply with the "Safe Drinking Water Act,"
which requires that products used in any system providing water for human
consumption (drinking or cooking) to meet low-lead standards.
Please check the box below to confirm you are aware of that this item is for non-potable water applications only.
This product will NOT be used in the installation or repair of a potable water (human consumption) application.
You must agree to this statement in order to purchase this product.
Brand: AO Smith
We accept returns of any unused and unopened merchandise within 5 days of receipt and accept returns of defective merchandise within 14 days of receipt. All returns must be accompanied by a Return Goods Authorization, which may be obtained by contacting a customer service representative either by phone or by e-mail. All manufacturer warranties are honored and claims should be made through SupplyHouse.com.
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R-value is a measure of thermal resistance used to describe the effectiveness of insulation. The higher the r-value, the better the insulation.
ProMax is an economical water heater designed for
households that need an exceptional performer.
Lift gate service includes removal of your package from the truck and provides curbside delivery.
A lift gate is a hydraulic lift on the back of a freight truck that moves heavy items from the bed of the truck onto the street.
You do not need a lift gate if your delivery location has a loading dock or forklift.
(based on 16 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I purchased this unit to replace my 11-year old A.O. Smith ProMax water heater that had a slow leak. The ground shipping took 3-weeks to deliver; however, it only took...Read complete review
I purchased this unit to replace my 11-year old A.O. Smith ProMax water heater that had a slow leak. The ground shipping took 3-weeks to deliver; however, it only took 3-hrs from unpacking to installation in an attic before I had nice crispy clean hot water. The order process was so easy and delivery to my home was a plus. I'm looking forward to getting another 6+ years from this new A.O. Smith water heater.
Most Liked Negative Review
I would not recommend
I have had to have it repaired twice to keep the pilot light going. Now it will not stay lit again. The cost of repairs every year or two is bad enough, but...Read complete review
I have had to have it repaired twice to keep the pilot light going. Now it will not stay lit again. The cost of repairs every year or two is bad enough, but the inconvenience is worse. You never know it you will have hot water when you get up. I wish I had never got this heater.
Reviewed by 16 customers
Displaying reviews 1-10
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(2 of 2 customers found this review helpful)
By Dave's Project is done!
from Cordova, TN
Comments about 50 Gallon ProMax 6 Yr Warranty Residential Gas Water Heater - Tall Model:
Bottom Line Yes, I would recommend this to a friend
Images shared by Dave's Project is done!
Was this review helpful? Yes / No
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Produt seems of good quality. Fast and undamaged shipping.
from Uvalde, Tx
Bottom Line No, I would not recommend this to a friend
By Bill C
Website details were 100% accurate and was certain I was buying a unit that would work in my location. This unit replaced my older smaller AO Smith unit that lasted several years longer than the expected service life. Also able to operate this unit in the low temp setting with ample hot water.
AO Smith Water Heater... = QUALITY
By Rick D
from Albuquerque, NM
So much better Quality Item than I could find at the local hardware stores..... Ordering such an large item and having it shipped across the country was a bit strange.... But, it arrived fast and had NO Damage.... Install was a breeze...
Great heater and value
By Ron the Handyman
from Jackson, NJ
Very easily installed with outstanding instructions!
great packing jod
Thank you for a great product, exceptional performer packing and shipping was supper rigth on time, no damage, dents....thank you.
(1 of 1 customers found this review helpful)
great product. would purchase again.
Water heater fit where I needed it to and creates plenty of hot water for our needs.
Solid Performer at a reasonable price
from St. Louis
I got 15 years out of my old 40 gallon 6 year I bought from Lowe's, I sell to schools for a living and most have AO Smith water heaters, in my area the only place I could buy an AO Smith was through an independent plummer, Pex had a good price and they shipped to my home, I can't fit a water heater in my car! My heater was "dinged" during shipping, Pex credited me and the heater works great, the extra 10 gallons is nice too! Plus I like it's made in USA. I used the pipe insulation supplied with the heater and it helps with heat loss around the pipe and pressure relief valve.
High quality water heater!
from Omaha, Nebraska
Bought my house last year. Wanted to upgrade the existing AO Smith 40gal water heater that was installed when my house was built (1999). Nothing wrong with it, just wanted to put a larger, more modern unit in so I purchased this one from PEX. It arrived quickly with zero freight damage. Had a co-worker (licensed plumber) install it within a few days after it arrived. It wasn't much bigger than my old water heater, and works well thus far. I feel better knowing exactly when my water heater was installed, and that it's a more modern and efficient unit. I'm very satisfied with PEXsupply.com's customer service, shipping, and product selection! I wouldn't hesitate to order from them again.
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