50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater Zoom

50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

SKU:GPHE-50

Brand: AO Smith

AO Smith
Qty Price
$1,599.95
/ each
Out of StockAllow 2 Weeks to Ship Out
8

Resources

Specs

Intended Household: 3-4 Person
Application: Plumbing
Fuel Type: Natural Gas
Capacity (Gallons): 50
BTU Input: 76000
Efficiency:
?
90%
Vent Size: 2"
Venting: Power Vent
Vent Type: PVC
Water Connection: 3/4"
Height (Inches): 70.625
Depth (Inches): 27"
Diameter (Inches): 22"
Energy Star Rated: No
Weight (lbs): 210 lbs
1st Hour Delivery (Gallons): 127
Recovery 90°F Rise: 92 GPH
Voltage:
?
120v
Max Pressure (PSI): 150
Warranty: 6 yr Tank/6 yr Parts Limited

Description for AO Smith GPHE-50

The more hot water you need, the more you need a Vertex water heater!

Through an inspired blend of innovation, efficiency, and years of industry expertise, the Vertex power-vent gas water heater takes high-demand homes to the pinnacle of hot water availability. With its fully-condensing design, Vertex delivers "continuous hot water" - shower after shower, hour after hour, with 90% thermal efficiency. Plus, it's easy to install, with dimensions and installation requirements comparable to standard power-vent units.

Features:

  • Power-vent
  • Continuous hot water means homeowners will always get "one more hot shower"
  • Hot water output similar to larger, less efficient conventional 75-gallon models
  • 90% thermal efficiency
  • Sidewall and vertical vent options
  • Includes side taps for simple installation in combined appliance applications
  • Vents with PVC
  • DynaClean Inlet tube
  • Complies with SCAQMD Rule 1121 and other air quality management districts with similar requirements
  • 6-year parts limited manufacturer warranty

PLEASE NOTE: The product weighs 210 lbs. and may require the use of a
lift gate.
If you do require a lift gate at your delivery, you'll have the option to add this FREE of charge when you checkout.

50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

REVIEW SNAPSHOT®

by PowerReviews
AO Smith50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater
 
4.3

(based on 37 reviews)

Ratings Distribution

  • 5 Stars

     

    (27)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (4)

83%

of respondents would recommend this to a friend.

Most Liked Positive Review

 

Great product. Easy to Install.

[...] It's heavy and takes two people to move. All I needed was some 2 inch vent pipe and connections to the water lines. Plugs into an existing electric outlet so no...Read complete review

[...] It's heavy and takes two people to move. All I needed was some 2 inch vent pipe and connections to the water lines. Plugs into an existing electric outlet so no wiring is involved. Gas connection was 3/4" CSST/PEX. Water connection from the tank was 3/4 copper to the shutoff valve then PEX. It came complete with everything else I needed. It took about 4 hours to install. Filled the tank, turned on the gas, switched the electric O/I switch on, set the water temperature and has hot water in an hour.If you can glue ABS and do a bit of soldering the average person should be able to install it.

VS

Most Liked Negative Review

 

Unit making popping noises

We are a large family of 7 and purchased this unit because of it's efficiency and rapid heating ability. We have been extremely happy with it's heating performance and have not run out of...Read complete review

We are a large family of 7 and purchased this unit because of it's efficiency and rapid heating ability. We have been extremely happy with it's heating performance and have not run out of hot water yet. There is one issue though that causes me to downgrade the product. Around 13 months after installation, the unit started making loud popping noises. Our plumber said that it was due to sediment and to drain the tank. We followed the instruction manual and drained the tank, which took care of the problem for about 5 months. The popping sound has returned, but draining the tank does not correct the problem. When we called AO Smith, they sent us a new blower, but that did not correct the problem. AO Smith then scheduled a service call (which was supposed to be $60 and ended up costing us $147). The technician said the same thing, "you have sediment in the tank and it needs to be drained." We had just drained the tank twice and it did not correct the problem. So he drained it again, and it did not correct the problem. The technician also tested the water and the hardness was "normal" (so no extra-ordinary sediment should be in the tank). At this point, we are filing a claim with the warrantly department to get a new tank. This tank is only 20 months old. The verdict is still out on whether or not I would recommend this product. At this point, it depends on how well their warranty dept. fixes this problem.

Reviewed by 37 customers

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1.0

Popping and Clanking

By Wild Frank

from Wilmette, IL

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

I installed an AO Smith GPHE 50 100 Vertex unit in our home 3 years ago. Over the past year it has become a real noise maker----clanking and popping every time it fires-up. I regularly flush the system with no resultant reduction in the popping and clanking. We get our water from Lake Michigan via our village--nothing unusual about our water. It really sounds as if some of the internals are loose. The sound just rattles through the house and is very annoying. It is one thing to get used to the jet engine blower sound, but the rattle and popping is unacceptable.

(2 of 3 customers found this review helpful)

 
1.0

mine rusted out in 3 years

By Grant the Architect

from Portland OR

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

I do not recommend buying this water heater. I bought mine for a new home in 2010. three years later it is leaking and needed replacement. The very knowledgeable repair tech who I had to pay to remove and re-install the new unit mentioned several areas where the AO Smith engineers downgraded this or that material, design etc. to save a few cents here and there. Not worth the high price, I expected better quality.

 
5.0

Big, efficient, and simple install

By Wardogzzz

from Tacoma, WA

Verified Buyer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

This water heater is not your typical water heater. If you wanted to use this as a whole home boiler you could. Yet when you take it step by step it is fairly straightforward. It will take a day getting all the parts and a full day to do the actual install.

(1 of 1 customers found this review helpful)

 
5.0

I LIke It!

By Vipergeek

from Fort Worth, TX

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

This is a follow-up to my 1/8/2013 review. By the way, I am a buyer and PEX Supply was a pleasure to work with. I installed the replacement unit mentioned in my original review and it has been doing a great job of supplying the entire house (2.5 baths, laundry and kitchen) since August. I installed a water re-circulating system that uses the cold water lines as the return lines. The pump is on a timer and that has been working well. My longest run is over 100 feet to a bathroom and I get hot water in the shower there within 15 seconds of opening the tap. I used 3/4 inch Pex pipe purchased here to get there from my garage. This was my first experience using Pex pipe and fittings and it was great! I used the crimper and stainless clamps bought here and they were easy to use as long as you had a stable footing and a good angle to put the pressure to the crimper. I didn't have a convenient drain to handle the condensate, and there's about 3-4 gallons a week for just the two of us. I fabricated a header catch tank using 4 inch PVC pipe next to the water heater and ran a pipe through my exterior garage wall and drained it into an above ground french drain behind a planter so it is actually watering my plants. I used a p-trap (inside) on the outside pipe to keep critters at bay. If I was building a house I'd use Pex for everything and I'd use PEX Supply as my source. They were prompt, courteous and efficient.

(1 of 1 customers found this review helpful)

 
5.0

The numbers are Great!!!!

By John

from Saugatuck Michigan

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

I put one of these in a large vacation rental with four full baths, two kitchens and a outside shower.
The house will sleep 16. I have never run out of water and my gas bill for the summer months runs about $26 per month.

I just purchased one for a eight unit apartment building.

(3 of 3 customers found this review helpful)

 
1.0

Great performer but did not last.

By rick

from Milwaukee, Wi

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

Less that two years after installation, the heat exchanger corroded and water began leaking from the condensation stack. I had the unit replaced by a local AO Smith supplier, rather than via PEXSUPPLY due to the time factor. Note that the warranty term does not reset, that is, the expiration date remains that for the original unit. Relatively high price and short life equates to a poor value. I would wait for the technology to mature before purchasing a condensing unit.

(2 of 2 customers found this review helpful)

 
5.0

I would buy this again

By Delbert

from Overland Park, KS

Verified Buyer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

Install the vent muffler for quiet operation. The drain line nipples on the 2" manifold must all be open. Two of mine were not. The flex drian hoses (4) all connect into the 2" vent pipe manifold. The lower condensate drain elbow connects with 1/2" PVC pipe. I am running the unit on the second lowest setting. It delivers plenty of hot water to the upper bathroom 87 feet away. All the hot water lines in this house are insulated. I recommend installing this yourself only if you have considerable plumbing experience. Including removal of the old direct vent 40 gal. heater and installation of this new 50 gal. heater it took 10 hours.

(2 of 2 customers found this review helpful)

 
4.0

Replacing a tankless. Great replacement.

By hli

from Dallas, TX

Verified Buyer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

Easily replaces traditional tanked gas water heater. Just had to add AC power, which was already near by. Also had to make sure I had a good drain for water condensation by-product. I originally was going to dump it in the drain pan but noticed that this thing is so efficient that it creates lots of condensation water and the water heater would constantly sit in water. Another con is the weight of this water heater so plan on some muscle when installing it. When I add my Takagi tankless T-K2 gas water 10 yrs ago, I had to increase the size of the exhaust pipe and the natural gas line plus bring in AC power. The BPHE-50 is also much more efficient than the tankless. The more efficient BDHE-50 sibling is less of a direct replacement to a traditional water heater due to its direct venting so I went with the BPHE model. Also at today's gas prices the payback on the more expensive and efficient BDHE was going to be more than 10 yrs for my family of 5.

(3 of 3 customers found this review helpful)

 
2.0

Unit making popping noises

By Family of 7

from Batavia, IL

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

We are a large family of 7 and purchased this unit because of it's efficiency and rapid heating ability. We have been extremely happy with it's heating performance and have not run out of hot water yet. There is one issue though that causes me to downgrade the product. Around 13 months after installation, the unit started making loud popping noises. Our plumber said that it was due to sediment and to drain the tank. We followed the instruction manual and drained the tank, which took care of the problem for about 5 months. The popping sound has returned, but draining the tank does not correct the problem. When we called AO Smith, they sent us a new blower, but that did not correct the problem. AO Smith then scheduled a service call (which was supposed to be $60 and ended up costing us $147). The technician said the same thing, "you have sediment in the tank and it needs to be drained." We had just drained the tank twice and it did not correct the problem. So he drained it again, and it did not correct the problem. The technician also tested the water and the hardness was "normal" (so no extra-ordinary sediment should be in the tank). At this point, we are filing a claim with the warrantly department to get a new tank. This tank is only 20 months old. The verdict is still out on whether or not I would recommend this product. At this point, it depends on how well their warranty dept. fixes this problem.

(1 of 1 customers found this review helpful)

 
1.0

Nothing but issues

By Njkamil

from New Jersey

Verified Reviewer

Comments about 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater:

Two months after the warranty ran out first the blower needed to be replaced and then a pressure sensor. AO Smith covers parts but not labor. Two repair visits = $400.

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Q&A: Ask the Questions, share answers

Do you have questions about this product?

get answers from real customers and in-house experts with AnswerBox.

33 Questions | 42 Answers
Displaying questions 1-10Previous | Next »
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    For power vent models, is it possible to vent into a chimney stack without running a new vent pipe all the way to the end of the chimney? Our current water heater just connects directly into the chimney stack and has a dedicated run for exhaust (no internal piping).
    Asked on 6/16/2012 by bk from cincinnati, Oh

    3 answers

    • VERIFIED BUYER

      A:

      I think there is too much water in the exhaust gases from the power vent to
      put in a regular chimney.

      Answered on 6/16/2012 by Anonymous
    • VERIFIED BUYER

      A:

      It would seem logical to follow the same path. You will have additional
      moisture in the chimney. The Vertex has a cutout switch that compares the
      atmospheric pressure at the unit to the back pressure in the stack. Since
      the chimney is much larger than the 2" pipe off the unit, there should be no
      cumulative back pressure to speek of. If anything else shares the same flu,
      then all bets are off. If you are at high altitude, then you may still need
      the high altitude switch in the Vertex.
      Sent from my Verizon Wireless Phone

      Answered on 6/16/2012 by Anonymous
    • VERIFIED BUYER

      A:

      I suspect you COUlD vent it to a chimney, but you should check with your local county office for regulations. This particular heater has a LOT of moisture in the exhaust also, so there will likely be some condensation. Will water dripping down your chimney be a problem? If so, you may want to exhaust outside.
      Sent via BlackBerry by AT&T

      Answered on 6/17/2012 by Anonymous
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    My Vertex Power Vent A-O Smith water heater has a continously runnign blower and I am not getting any hot water. What happened and how should I fix it?
    Asked on 4/10/2012 by Jose The Electric Electrician from Chicago, IL

    2 answers

    • CUSTOMER CARE

      A:

      You may want to note any error codes displayed on the unit and refer to them on pages 35 and 36 of the manual linked below. Problems with the pressure switch can cause the blower to run continuously.

      http://s3.pexsupply.com/manuals/1329168611501/71279_PROD_FILE.pdf

      Answered on 4/11/2012 by PexSupply Staff from NY
    • VERIFIED BUYER

      A:

      I had the same problem and had to replace the whole blower. As I recall
      it was a bad safty switch within the blower housing
      Ben Scurfield
      Scurfield Solar
      www.scurfieldsolar.com

      Answered on 4/13/2012 by Another PexSupply Customer
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    Hi Does this unit qualify for the NJ clean energy program rebate? It states..."Gas Water Heater with 90% or greater thermal efficiency with sealed combustion" I know it's 90% efficient but is it also a sealed combustion system?
    Asked on 2/23/2012 by John from NJ

    1 answer

    • CUSTOMER CARE

      A:

      "Sealed combustion" generally refers to direct vent units. The GDHE-50 is the direct vent version of the Vertex. You may want to check with the state or utility company, however, regarding their specific definition.

      Answered on 2/24/2012 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    I would like to purchase this type of water heater however they are very tall. Do they make a short version?
    Asked on 1/20/2012 by Anonymous

    2 answers

    • CUSTOMER CARE

      A:

      No, unfortunately they do not make a short version as of yet.

      Answered on 1/20/2012 by PexSupply Staff from NY
    • VERIFIED BUYER

      A:

      Check the specs Mine fits UNDER the heating duck work.No taller than my last 50 gal. Sears water heater. oa smith also offers alot of other types of heaters check out web site!

      Answered on 2/13/2012 by Luch from Grove City, PA
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    does this heater have to have a 2 pipe vent system or can you just vent flue gas and draw combustion air from in the house
    Asked on 11/18/2011 by aaron from clear lake, mn

    1 answer

    • CUSTOMER CARE

      A:

      You can vent flue gas and draw combustion air from in the house with this unit.

      Answered on 11/23/2011 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    Are there any other options other than a drain for the condensate line, like a bucket perhapse? I want to put this unit in the basement of my 50yo house and there are no floor drains.
    Asked on 10/5/2011 by Drained out from Tullahoma, TN

    2 answers

    • A:

      No, without a drain, you cannot use this heater. Your other option is to build a sump pit and pump the water to a drain line.

      Answered on 10/19/2011 by bri from wi from appleton, wi
    • CUSTOMER CARE

      A:

      We would recommend that you use a condensate pump.

      Answered on 10/13/2011 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    how often do the anode rods need to be changed?
    Asked on 9/25/2011 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      It is recommended to change them every 2-3 years.

      Answered on 9/27/2011 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    If I use this unit for just radiant heating would I use the side connections only? What would I do with water connectors on the top. Thanks.
    Asked on 9/21/2011 by Anonymous

    1 answer

    • CUSTOMER CARE

      A:

      You can use the side connections if you want to. You would cap off the other connections.

      Answered on 9/23/2011 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    I have a 75 gal heater now and is 24 years old,and I was thinking it`s time for an upgrade. I also have my basement base board heating on the same water heater off a pump. My plumber said the GPHE-50 can handel both because there is a hook up at the bottom. Is he correct? Also I an on a well system, do I need to concider any additional add-on with the GPHE-50
    Asked on 9/17/2011 by Anonymous from Naperville, Illinois

    1 answer

    • CUSTOMER CARE

      A:

      The hook up for this unit is on the side. We would recommend installing strainers in the system.

      Answered on 9/21/2011 by PexSupply Staff from NY
  • 50 Gallon - 76,000 BTU Vertex Power-Vent Residential Gas Water Heater

    Q:

    Local rebates require an EF rating or Energy Factor, rather than thermal efficiency. Can you tell me the EF for the Vertex water heaters (both the 90 and 96 % units). I didn't see it on the spec sheet.
    Asked on 8/5/2011 by Mark from St. Louis, MO

    1 answer

    • CUSTOMER CARE

      A:

      Energy Factor ratings are not available for tank-style water heaters with BTU inputs greater than 75,000 BTUs.

      Answered on 8/5/2011 by PexSupply Staff from NY
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