Enter your e-mail address below to have your password reset. You will receive an e-mail with a new temporary password in it.
Your new password is on its way. If you have problems accessing your account, please contact us at 1-888-757-4774 and we'll help you out.
I'm sorry, your e-mail was not found in our system.
If you think this is a mistake, please contact customer service at 1-888-757-4774 or via e-mail here.
Location: 185 Price Parkway Farmingdale, NY 11735
Hours: 8:00AM - 7:00PM, Mon - Fri
This product does not comply with the "Safe Drinking Water Act,"
which requires that products used in any system providing water for human
consumption (drinking or cooking) to meet low-lead standards.
Please check the box below to confirm you are aware of that this item is for non-potable water applications only.
This product will NOT be used in the installation or repair of a potable water (human consumption) application.
You must agree to this statement in order to purchase this product.
Brand: AO Smith
This product was discontinued by the manufacturer.
Voltage, or volts, is a measurement of the difference between two electric fields (in heating terms, the difference between the Earth's electrical field and the electricity running through your wires).
The Voltex Hybrid Electric Heat Pump Water Heater is an integrated system that utilizes heat pump technology to provide a more efficient way to heat water with electricity. The Voltex pulls heat from the surrounding air and deposits the heat into the tank. The end result is very efficient production of hot water, with cooler and dehumidified air as a welcome by-product.
Over twice as efficient as a standard electric water heater and
easy to install, the Voltex more than lives up to its impressive
reputation. With flexible operation modes, this is a water
heater designed to work in many different applications.
Water heaters typically use more energy than most other household appliances. On average, they use more energy than a household's refrigerator, dishwasher, clothes washer and dryer combined. The great news is that the Voltex has been
designed to dramatically decrease the cost of operation. In fact, the Voltex can translate into quite significant savings for the homeowner over the course of its lifespan. Just how significant? With its 2.3 EF rating (compared to an average
.93 -.95 EF rating of a standard electric model), this innovative water heater can cut annual operating costs by more than half.
The Voltex Hybrid Electric Heat Pump Water Heater can be effectively used in all areas of the U.S. Based on the location, either or both of the heating components - heat pump and traditional heating elements - will operate for optimal
How does it work?
Lift gate service includes removal of your package from the truck and provides curbside delivery.
A lift gate is a hydraulic lift on the back of a freight truck that moves heavy items from the bed of the truck onto the street.
You do not need a lift gate if your delivery location has a loading dock or forklift.
(based on 9 reviews)
of respondents would recommend this to a friend.
Reviewed by 9 customers
Displaying reviews 1-9
Back to top
My second installation of this product
from Lancaster PA
Comments about 60 Gallon Voltex Residential Hybrid Electric Heat Pump Water Heater:
This is a really good product that works like it is supposed to. It also helps to dehumidify the basement and the glass lined tank is another plus. I replaced an A.O. Smith water heater that was about 30 years old with this one. With a well water ph of 5 the glass lined tank was a necessity and I am hoping this one performs better than my first with the water treatment system I also installed ahead of my system. It does blow a lot of cold air from the heat pump so I intend to use the element only setting in the winter.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
A cool way to heat water!
from St. Cloud, FL
We are using it in the Heatpump mode for the first month and have never run out of hot water and no complaints from the family that the water is not hot enough. There is a little noise from the fan, but since it is in the garage it is no more noticable than the A/C air handler located near it.
(1 of 1 customers found this review helpful)
NOT MADE FOR CLOSET INSTALLATIONS
from Dallas Texas
I am an installer that have been installing solar water heaters for 8 years and have switched my customers to the heat pump wtr htr. They are much less complicated systems and not much less in efficiency, just add 1.5 KW of Solar PV and it will take care of all the energy demand of the wtr htr. But they do need to be installed in a 750 sq ft area and not a closet like most wtr htr are in the Dallas area unless you use the duct kits and less than 10' of duct. The problem is no one carries then or knows a part #. AO Smith and American are made by the same people and share the same kit. The AO Smith site does not give a part number and the American gives the wrong number. The correct part # for the 60 and 80 gallon is - Inlet Duct Adaptor 991000-5000Outlet Duct Adaptor 991000-6000
(1 of 3 customers found this review helpful)
Nice, efficient heater, bad paint
from Hollis, NH
I installed this water heater about three months ago and it's been working fine. Always in 'Efficiency' mode it delivers plenty of hot water for a family of four without overexerting itself.However, lately I was working in the basement near the unit and noticed that the paint on the outside started to bubble and peeled away quite easily when rubbed, revealing rusting metal beneath.The photo shows where it's worst, but the streaks of bubbles are all around the unit. The basement is reasonably dry. Never noticed any leaks or any water in the pan. My conclusion is that paint (or powder) job was just done poorly.
Bottom Line No, I would not recommend this to a friend
Images shared by Wesley
Peeling paint on the heater
Tags: Picture of Product
from Seattle, WA
I upgraded to this Heat Pump water heater to replace a leaking water heater and to take advantage of the energy savings. In taking the AO Smith training course to be certified to install and service this Heat Pump water heater I learned that the licensed water heater installer that installed the original tank did so without installing an expansion tank in a closed system. realizing that the leak was being caused by this, I decided to leave the existing tank in place as an additional storage tank and I plumbed the AO Smith Vortex tank in series with an expansion tank in the cold water line. With my recirculation pump, I am able to operate the Heat Pump in Efficiency mode all the time as I now have 120 gallons of hot water to draw on. Yesterday the Heat Pump controller failed. I contacted AO Smith and they have shipped a controller next day air. I am very pleased with Pex supply for the sale and shipping of this product. I am even more pleased with the excellent service and support from the commercial team at OA Smith.Sincerely,Tom DunstanRetired electric meterman
Images shared by Tom
So far so good
from Clinton, NJ
I have had this water heater installed for a little over a week. I cannot express how happy my family is now. I was running off a heater coil on a water boiler. I chose to go with the heat pump technology to utilize the most efficient method of heating water. The tax break is nice too :). It works great. Ample hot water. Note that the unit is heavy and most importantly, top heavy. This makes it tricky to maneuver. The one downside is that this unit is fairly noisy when in its highest efficiency mode. Other modes offer quiet operation with less efficiency. The shipping was adequate and quick. We can now wait-and-see if this unit will have a long life...
Everything great so far!
By Mr. Conclusion
from Pasadena, MD
The water heater is large and impressive looking! The status screen and touch controls light up which makes it easy to operate in a dark basement corner. The buttons for adjusting the temperature or operating modes just "wake up" and illuminate at the first touch so you need to touch twice to actually change anything... which is a good feature against accidental changes when you just brush past it.The heat pump operates perfectly. It moves a lot of air and cools/dehumidifes really well. You certainly wouldn't want this installed in a closet though. When the heat pump is running the sound level is like a small window air conditioner. On electric heat it's as silent as any other water heater.Electrical hookup was straightforward. Also wiring in the condensate alarm was easy. If the condensate pump "trips" the alarm the unit switches to electric heat so you don't lose your hot water until you have a chance to sort out the condensate pump. (those of you lucky enough to have a floor drain handy have my envy!)Overall it's an excellent unit and I would recommend it to anyone who has a basement installation. I reckon a few hundred bucks in savings for not needing to buy a separate dehumidifier on top of the energy savings. Plus whenever I run hot water, my (non-air conditioned) basement gets cooled down. Neat!
what a beautiful concept!
from santa fe, new mexico
it will reduce my cost for hot water by 50%.in the summertime it will exchange hot air for cool air and help cool our adobe, passive-solar home.it has an easy-to-use led panel which offers four different settings for heating the water plus a visual read-out of what temperature you want your water to be.it has state and federal tax breaks because of how energy efficient it is. we live in new mexico.it takes more space than the water heater you are replacing. we had to build a larger enclosure for it to be in.
(7 of 7 customers found this review helpful)
Significant electric bill savings
from Dublin, Ohio
I installed this hybrid water heater about 8 months ago. I've set it at 120 degrees F in the hybrid mode. My electric usage went from 6400 KWH for the month of July 2011 to 2500 KWH for July 2012. Nothing else changed. I have continued to use my AC on the same programmed thermostat and I think the weather was actually hotter this year. At my electric rates this water heater has paid for itself in less than a year. I'm very pleased with the efficiency.
Images shared by Jon
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Know the answer? Answer this question
Do you have a question about this product?
Subscribe to our Channel
Like Us on Facebook
Visit Our Blog
At SupplyHouse.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
© 2014 SupplyHouse.com