Enter your e-mail address below to have your password reset. You will receive an e-mail with a new temporary password in it.
Your new password is on its way. If you have problems accessing your account, please contact us at 1-888-757-4774 and we'll help you out.
I'm sorry, your e-mail was not found in our system.
If you think this is a mistake, please contact customer service at 1-888-757-4774 or via e-mail here.
This product does not comply with the "Safe Drinking Water Act,"
which requires that products used in any system providing water for human
consumption (drinking or cooking) to meet low-lead standards.
Please check the box below to confirm you are aware of that this item is for non-potable water applications only.
This product will NOT be used in the installation or repair of a potable water (human consumption) application.
You must agree to this statement in order to purchase this product.
Brand: Bradford White
We accept returns of any unused and unopened merchandise within 5 days of receipt and accept returns of defective merchandise within 14 days of receipt. All returns must be accompanied by a Return Goods Authorization, which may be obtained by contacting a customer service representative either by phone or by e-mail. All manufacturer warranties are honored and claims should be made through SupplyHouse.com.
See full Return Policy.
Add this item to your cart to calculate shipping cost.
The entire staff at SupplyHouse is committed to doing everything we can to ship your order out accurately and as quickly as possible. Most orders ship within 1-3 business days and expedited orders go out the same day when placed before 3:00pm EST. If an item is back ordered for any reason, you will be notified via e-mail. Please note in the special instructions at checkout if you need receive your order by a specific date.
See full Shipping Policy.
SupplyHouse.com is committed to providing you with the highest quality products at the lowest prices available. We are committed to competitive prices and will honor our Low Price Guarantee if you find an identical item at a lower price.
For complete information on our low price guarantee, go here.
There is a Minimum Advertised Price (MAP) allowed by the manufacturer on this product. Add item to cart for lowest price.
We are dedicated to protecting your order information. Because of this, all personal data that is transmitted through our site is encrypted using SSL or "Secure Socket Layer" technology which encrypts your order information to avoid the decoding of your information by anyone other than SupplyHouse.
At SupplyHouse.com, we are committed to protecting your privacy. This means that we will not distribute, sell or rent your name or personal information about you to any third party without your permission.
For complete safe shopping information, go here.
Your privacy is of great concern to SupplyHouse. We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. Our primary focus and greatest concern is you, our customer. We respect your privacy and therefore do not sell, rent or loan any of your personal information to any third party.
We are committed to protecting your privacy. We use the information that we collect about you to process your orders and to provide a personalized shopping environment. When you purchase products from SupplyHouse.com or register for any SupplyHouse.com services, we automatically place you on our list to receive e-mail updates about special offers, new products, and new services.
A credit card Identification Number is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card. For most online credit card purchases from us, the Identification Number is required information.
MasterCard: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
Visa: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
American Express: Your identification number is the 4-digit number found on the far right on the front of your credit card.
PLEASE NOTE: This water heater cannot be sold to residents of certain southern California zip codes due to Air Quality Regulations. To view a list of zip codes where this heater cannot be installed, click here.
The Power Direct Vent model is the solution to installations that lack sufficient air for combustion and require installation flexibility. The Power Direct Vent water heater can vent vertically or horizontally and is also approved for unbalanced, direct-vent closed combustion applications.
Lift gate service includes removal of your package from the truck and provides curbside delivery.
A lift gate is a hydraulic lift on the back of a freight truck that moves heavy items from the bed of the truck onto the street.
You do not need a lift gate if your delivery location has a loading dock or forklift.
(based on 3 reviews)
of respondents would recommend this to a friend.
Reviewed by 3 customers
Displaying reviews 1-3
Back to top
(1 of 1 customers found this review helpful)
from south jersey
Comments about 40 Gallon - 40,000 BTU Defender Safety System PDX1 Power Direct Vent Energy Saver Residential Water Heater (Nat Gas):
great quality fast recovery time. power vent is not loud but you can hear it. I read that they have a stand or leg kit for this but i couldn't find it. if you decide to put a water catch pan under this you will have a problem with it hitting the pan unless you get an extremely large diameter pan. i had to put blocks under the heater to elevate it to clear the side of the pan. thats where a leg kit would solve that problem.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Great water heater for negative pressure
from Mid-Atlantic Coast, USA
Comments about 40 Gallon - 38,000 BTU Defender Safety System PDX1 Power Direct Vent Energy Saver Residential Water Heater (LP Gas):
This is a fairly standard high efficiency power-vented storage water heater, but it uses a separate 2" PVC pipe to provide outside combustion air. It is completely sealed combustion, so it solves problems with negative pressure such as you commonly find in old or poorly insulated houses in wintertime. Because it is a storage water heater, it works fine on well water systems - unlike many tankless sealed combustion water heaters, which can't deal with the constantly varying pressure of a typical well pump + expansion tank system.I installed it in the basement of a 160+ year old house with strong negative pressure and a well system, and it is performing remarkably better than the previous two water heaters (a Bosch Aquastar and a power-vented Bradford-White without sealed combustion).I re-used the 3" PVC air intake and 3" stainless exhaust already plumbed through the wall for the Bosch unit that was being replaced, with 2"-to-3" PVC adapters to fit the 2" fittings on the new heater. I have not noticed any condensation from the drip line in the exhaust yet, but it hasn't been real cold so far this year. The PVC on the exhaust side does not get very hot to the touch.Note, the unit does not come with feet! I believe there is an accessory kit to provide feet but I used three large pavers. It's generally a good idea to keep water heaters up off the floor in basements, in case of laundry water, pipe leakage or stormwater problems that might occur in the future. If I had realized there were no feet I would have bought the accessory kit. My fault for not reading the description thoroughly enough.Bottom line, I recommend this water heater for negative pressure situations.
Great PEX Service - Lousy B-W QC !
from Urbana, OH
Product was DEAD On Arrival! Not the fault of PEX.Bradford-White had installed two Molex connectors in thew wrong positions, so the thermostat didn't turn on the unit (8-3 error code).Poor Quality Control - Unit would never had worked IF they tested it prior to shipment.They used identical connectors right next to each other, so they're easy to switch by mistake.I troubleshot the system and found the error by using the schematic and tracing the wires.Unit works fine now. Excellent heater when it's assembled correctly.Before I found the problem, PEX instantly offered to replace it at no charge! Great service.I WOULD recommend the heater IF you're ready to fix a DOA unit yourself,or accept a delay for replacement.
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Know the answer? Answer this question
Do you have a question about this product?
Subscribe to our Channel
Like Us on Facebook
Visit Our Blog
At SupplyHouse.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
© 2014 SupplyHouse.com