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Do not use this item for any installation or repair of potable water applications.
This product does not comply with the "Safe Drinking Water Act,"
which requires that products meet low-lead standards in order to be used in systems providing water for human consumption (drinking or cooking).
This item is for non-potable (non-human consumption) water applications only.
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Water sensor kit 50027998-002 for all TrueSteam models. Replaces part number 50027998-001. Includes the sensor, wire harness, 2 gaskets, retaining clip and screw. As shown in photo.
This sensor has five 1/4" terminals that connect with the harness's modular connector. The terminals are non-magnetic stainless steel bars that protrude out the bottom of the assembly at different levels.
This is a simple device with no internal electronics. Continuity should exist between the terminal connection and where the stainless steel protrudes from the bottom. Continuity should not exist between the different terminals (when dry).
(based on 96 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
TrueSTEAM Water Level Sensor: works fine
The original equipment sensor (part no. 50027998-001 in a Honeywell TrueSTEAM Direct-Injection Humidifier HM509A) failed after 3 years, due to cracks in the plastic coating around the metal probes. The troubleshooting...Read complete review
The original equipment sensor (part no. 50027998-001 in a Honeywell TrueSTEAM Direct-Injection Humidifier HM509A) failed after 3 years, due to cracks in the plastic coating around the metal probes. The troubleshooting procedure in the manual correctly identified the problem (2 blinks of red light = failed water sensor). After ordering the part, while waiting for it to arrive, I coated the cracks in the original sensor with superglue, which worked for a couple of days before it failed again.This replacement part was the correct item as advertised, and I receive it within the stated delivery time. Installation was simple, with instructions provided in the box in case the original manual is not available.In addition to the sensor and gaskets, a wiring connector and 2 wire clips were provided. I used the new gaskets, although the original ones were still pliable. I did not need the new wiring connector and I think it's unlikely this would fail within the service life of the humidifier. Only 1 wire clip is used, so even in the unlikely event that the original clip was damaged, including a 2nd clip is unnecessary.I installed the new sensor about 3 weeks ago and it is working properly. No way to know what its life span will be.
Most Liked Negative Review
Honeywell Water Level Sensor
Shipping and brokerage fees to Canada added about $40 to the price of this Honeywell steam humidifier water level sensor. To replace it under warranty (part only), the local HVAC serviceman required ten...Read complete review
Shipping and brokerage fees to Canada added about $40 to the price of this Honeywell steam humidifier water level sensor. To replace it under warranty (part only), the local HVAC serviceman required ten times that amount and two service calls for which I would have had to hang around for a half day each. I would have had to wait 3 days because the part wasn't in stock at the HVAC depot. If I picked it up myself I would have had to pay for it (no warranty so at a much higher price than I paid from Pex), take a half day of my time and put 80 km/50 miles on the car.I ordered it online from Pex and the sensor (Honeywell original part) was delivered by UPS to my door in 7 days. It took me 5 minutes to install. Think I'm going to use my local HVAC dealer again? Not likely. We have extremely hard water and during the winter the steam humidifier requires monthly service with a complete cleaning each time. It does a superb job of humidifying and I'm happy with it even though it requires regular frequent and intensive maintenance.I would recommend a steam humidifier to a friend but with the reservation that the humidifier isn't install-and-forget.
Reviewed by 96 customers
Displaying reviews 1-10
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Easy and happy
from Birmingham, Alabama
Comments about TrueSTEAM Water Level Sensor Assembly:
It was easy to install.Costs so much less than having a service man purchase and install. I read comments from others and decided I could easily install myself. And it was.
Bottom Line Yes, I would recommend this to a friend
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By RC from LEH
from Little Egg Harbor , NJ
Bought this to repair my humidifier & it was perfect. It was easy to replace with the clear instructions ,the fit was perfect. It also saved me at hundreds since I didn't have to call a repair service to do the job.
6 blinks on a Honeywell TrueSteam
By Freeway Flyer
from Great Lakes
After I found the problem code for 6 blinks on the humidifier control panel, I ordered the 'TrueSteam Water Level Sensor' kit from SupplyHouse.com. Fast and easy to replace and our home is once again comfortable and static free. 'SupplyHouse' offered the lowest parts price and very fast delivery, we were back on track within a week.
from Long Island, NY
The electrodes oxidize over time. I polished mine a few times with a bit of fine sandpaper in the past but now it was time to put in new ones. Easy install, can be done in 15 minutes.
from Findlay, Ohio
This was a replacement part for an existing steam humidifier. It was shipped promptly and was exactly as I expected.
(1 of 1 customers found this review helpful)
from Boston, MA
Drop in replacement for the original part.
extra quick delivery
from suwanee, ga
I installed it the same way as explained in honeywell manual
Product worth the money
from Greer, SC
Easy to replace and the package includes instructions. Glad to be able to get this at a great price and fast delivery. You won't be disappointed.
Exact replacement part
from Wheat Ridge, CO
the part was an exact replacement and was easily installed with the instructions provided.
"Saving the Humidifier"
from Chicago, Illinois
When buying a new humidifier is NOT an alternative, Supply House came through again for me with affordable replacement parts for the Honeywell TrueSteam humidifier.
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