Please enter the email address associated with your account and we will send you a link to reset your password.
Your password reset link is on its way. If you have problems accessing your account, please contact us at 888-757-4774 and we'll help you out.
I'm sorry, your email address was not found in our system.
If you think this is a mistake, please contact Customer Service at 888-757-4774 or email us.
Location: 185 Price Parkway, Farmingdale, NY 11735
Hours: 8:00AM - 7:00PM, Mon - Fri
This product does not comply with the "Safe Drinking Water Act,"
which requires that products used in any system providing water for human
consumption (drinking or cooking) to meet low-lead standards.
Please check the box below to confirm you are aware of that this item is for non-potable water applications only.
This product will NOT be used in the installation or repair of a potable water (human consumption) application.
You must agree to this statement in order to purchase this product.
Do not use this item for any installation or repair of potable water applications.
This product does not comply with the "Safe Drinking Water Act,"
which requires that products meet low-lead standards in order to be used in systems providing water for human consumption (drinking or cooking).
This item is for non-potable (non-human consumption) water applications only.
This product was discontinued by the manufacturer.
Competitive Cross Reference
Voltage, or volts, is a measurement of the difference between two electric fields (in heating terms, the difference between the Earth's electrical field and the electricity running through your wires).
The TrueSteam 12 gallon per day with VisionPro IAQ humidistat. This next generation of humidification makes air feel warmer. TrueSteam takes the best features from current steam humidifiers with their efficiency, performance and decreased water consumption, and combines it with the ease of installation, reliability and value of flow-through humidifiers. TrueSteam is different from others because it operates independent of equipment operation. Furthermore, with its near 1:1 humidification delivery rate, TrueSteam always delivers the right amount of humidification.
Honeywell's TrueSteam Humidification System works independent of your heating and cooling system, so your home gets the moisture it needs exactly when it needs it.
(based on 23 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
I installed this in 4 hrs with no HVAC experience at all. My house was 27% humidity when I installed, 45% 2 days later. The VisionPro is the only way to go for...Read complete review
I installed this in 4 hrs with no HVAC experience at all. My house was 27% humidity when I installed, 45% 2 days later. The VisionPro is the only way to go for thermostats. Only uses 3 wires so that saved me the hassle of running additional wires. Everything works great, I force the fan on when there is a call for humidity. I don't use frost protection (I'd rather have humidity and the condesation goes away by 10am). Before TrueSteam we had temp set at 70, now it's at 68 and we are all comfortable.Great unit, spend the xtra money and go for it.pexsupply hands down the best price especially if you have a coupon!
Most Liked Negative Review
TrueSteam broke-But Pex is a Rock Star!
I have a heat pump with electric back up, so a steam humidifier seemed like the best solution. I purchased the 9 gallon TrueSteam with the IAQ controller in Set 2009 from PexSupply....Read complete review
I have a heat pump with electric back up, so a steam humidifier seemed like the best solution. I purchased the 9 gallon TrueSteam with the IAQ controller in Set 2009 from PexSupply. The IAQ controller is excellent for any type of heating and cooling requirements with any type of system. I highly recommend it. The humidifier worked fine for the first winter. I live in an area with mild winters, so it only ran about 4 months at the most, and not very frequently. When I turned it on Dec 2010, it reported back that the temperature sensor failed. Correspondence with Honeywell indicated the sensor could not be replaced separately. I needed a whole new humidifier. And, since the unit was out of warranty, it would be an out-of-pocket expense. Now the happy ending. [...]The replacement is working well, but let's see what next winter brings. [...] When I bought the unit Pex had one of the lowest prices. [...]
Reviewed by 23 customers
Displaying reviews 1-10
Back to top
Previous | Next »
PexSupply is awesome
from Atlanta, GA
Comments about TrueSTEAM 12-gallon humidifier w/ VisionPro IAQ Control:
I purchased this model in Jan of 2011. In Jan of 2014 it started having issues and reported some errors. Not knowing what to do, I called Honeywell. As other have mentioned, they have less than perfect support. I then called PexSupply for guidance. They walked me through the troubleshooting steps and once we foudn that the part was not user replaceable, they forwarded me to customer services where I was offered a replacement. The support process was flawless. I don't have a need to buy many plumbing or heating parts but I do know that when the time comes where I will make the purchase.The unit itself works great with the IAQ. It requires cleaning every so often during colder months but the process isn't difficult.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Just the ticket.
from Mooresville, NC
Does the job very well and is very smart. I installed the unit without a "Pro Installer". With that said, don't bother calling tech support for assistance. They will not help with even a fundamental question. Don't get me wrong. It does take some logic to install. Mechanical and electrical knowhow a must.
(1 of 1 customers found this review helpful)
3 years of service, and dead.
from Ann Arbor Michigan
Comments about TrueSTEAM 6-gallon humidifier w/ VisionPro IAQ Control:
when it was working we liked it quite a bite.we enjoyed the Vision Pro IAQ thermostat as well.the problem is, its not out of warantee, and all of the gaskets have been reduced to powder, the resevoir is discolored from the heat from grey to brown The "overdlow sensor" needs to be replaced, the plasic that encased all the sensors seems to not be able to handle the head that this thing creates. and more over, our HVAC guys have said they see a lot of damage to ductwork where this steam is hitting.
Bottom Line No, I would not recommend this to a friend
Great system upgrade
from Morton, IL
Great upgrade to my heatpump/electric furnace system. The bare bones electric set up made for extremely low humidity levels all winter. This system eliminated that problem and the new thermostat/controller is a real plus.
Honeywell TrueSTEAM - Excellent Product
from Reno, NV
This product performed as advertised. It was easy to install and immediately began increasing our household relative humidity. I would definitely recommend TrueSTEAM to anyone. PEX always has the best price and instant shipping, you can't beat them.
from Rochester NY
Excellent instructionsVery simple installVisionPro IAQ makes it very simple and effective.The only downside is you are using electric rather than gas to heat the water. So you are adding heat to space being humidified, but you are paying a bit more for that heat than you would if the humidifier was gas powered.
so far works well
from hickory Nc.
Comments about TrueSTEAM 9-gallon humidifier w/ VisionPro IAQ Control:
Kit has every thing you need except no Duct Board adapter brackets available any where.
Worth the dough
By Blown away in Wyoming
from Cheyenne, Wyoming
This humidifier works great. The install wasn't to bad, nothing difficult with it, only issue I did have was clarifing were to wire the outdoor temperature probe (which is included with the humidifier but not mentioned), instructions don't mention it at all. Also, if you want the humidifier to run during your cooling cycle, you will have to purchase a Discharge Air Temperature Sensor (DATS). Besides that, it pumps our plenty of moisture, definitely noticable in the house within a day. Its worth the money.
Works just fine
from Fairfax, VA
I believe that the TrueSTEAM is working just fine. Being a DIY, it took a couple days for me to put it in. Having a 3500+SQ FT home it seems to run all time to maintain 35% humidity. I don't think it works well up stairs and will consider getting another one for the attic furnance. There seems to be a trick with getting the VisionPro thermostatic to work with the TrueSTEAM. In the manual it says to set option 0374 to 1, but there is no option 0374. The default setting for option 0372 doesn't work and you have to set it to something else. After doing that, option 0374 appears and the TrueSTEAM started to work.
Great product so far
The product has been working great as advertised. Installation was a bit expensive due to the product needing it's own electrical circuit installed and water line ran. AC/heating guy is needed to wire the unit to the furnace. [...] The humidity is staying around 40% (as set) consistently. Only problem is that I set the unit (by thermostat) to run independent of the furnace and fan which caused leaking out of the duct work and onto the ceiling sheet rock. I now have it set to kick the fan on when humidity is needed and it works great without any problems. I have a 2100 square ft. home and live in a very dry area. I've only been using it for a week but so far, so good. The thermostat (VisionPro IAQ) is very nice with lots of different settings and easy to use functions.
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Know the answer? Answer this question
Do you have a question about this product?
Page 0 of 4
Page 0 of 1
Subscribe to our Channel
Like Us on Facebook
Visit Our Blog
At SupplyHouse.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
© 2014 SupplyHouse.com