Our Core Values

SupplyHouse.com has a unique culture defined by diversity, positive attitude, and focus on innovation. Every full-time SupplyHouse.com employee is college-educated and is committed to doing everything he or she can for our company, every day. Below is a list of our core values and quotes from leaders we look to for inspiration.

Respect

"Respect a man, and he will do all the more." - John Wooden


We believe in treating every individual with respect at all times. This is a characteristic we look for in every potential employee and is central to our company culture. We work hard to maintain an environment where everyone is encouraged to contribute and people are always comfortable sharing new ideas.

Humility

"Real excellence and humility are not incompatible one with the other; on the contrary they are twin sisters." - Jean Baptiste Lacordaire


We value confidence without arrogance. Our employees stand behind their work and are recognized for their accomplishments but do not seek out attention or praise. We each realize that we are a small part of the puzzle that contributes to the ultimate success of the team.

Innovation

"There's a way to do it better - Find it" - Thomas Edison


We are forward-thinking and committed to being at the forefront of new technology. We maintain a set of principles similar to the Japanese philosophy Kaizen, which is a philosophy of continuous improvement in all areas of a company. We constantly analyze our processes to improve efficiency. We also use customer feedback to design new features and make our website easier to use.

Education

"Live as if you were to die tomorrow. Learn as if you were to live forever." - Mohandas Gandhi


We are a team of motivated individuals with diverse educational backgrounds. We have product trainings, manufacturer demonstrations and Q&A sessions to help our customer service team learn as many of the technical aspects of our products as possible. We also use industry blogs and trade publications to keep up with trends and continuously add new resources to our site.

Open-Mindedness

"Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning." - Albert Einstein


Our company has a flat structure with an open-door policy and no focus on titles. We have the opportunity to give input to our managers on any topic and they take a democratic approach to decisions. When we moved to our new building, we even had input into the design and layout of the area in which we would be working. We look to share ideas with other leading e-commerce companies and we maintain an objective view of our company strategy.

Positive Attitude

"Attitude is a little thing that makes a big difference." - Winston Churchill


Positivity is a driving force behind our approach to every challenge and every new initiative; we consider no challenge too big and no opportunity too small. We believe the consistently positive attitudes of our employees have played an important role in our success.

Teamwork

"Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work." - Vince Lombardi


We work together to continuously provide the best customer experience possible. All of our employees are empowered to take initiative and make decisions, which allows us to work more effectively as a company and learn from each other. When planning a new project, solving a problem or deciding on a design, we consider different perspectives by getting input from people in different departments.

Flexibility

"It is not fair to ask of others what you are not willing to do yourself." - Eleanor Roosevelt


Everyone in the company is flexible and willing to contribute wherever needed. Even today, you will find our company President and COO in the warehouse packing orders on our busiest days of the year. We adapt our positions to the strengths of each employee so that they enjoy their daily work and maximize their potential.