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At SupplyHouse, you'll deal with real people and get real service, every time. The friendly staff at SupplyHouse.com is committed to providing excellent customer service to all of our customers. No order is too big or too small, and our knowledgeable staff is always willing to help you find the exact item that you need and answer any questions you might have.
SupplyHouse.com is committed to getting you the best products at the lowest prices possible. If you see a lower price on a product, let us know, and we'll beat it.
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Most orders ship through UPS, with larger orders shipping via freight. UPS options include:
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– Enter your order number and email address to track your order.
SupplyHouse's offices are in Long Island, New York.
Most orders will ship directly from our warehouse in Long Island, New York. In some cases, we will ship merchandise direct from the supplier in order to get it to you as quickly as possible.
No. At this time, we do not have a pick-up facility and our warehouse is not equipped to handle walk-in customers. We will ship all merchandise to you as soon as possible and if you are close by, you will likely receive it the next day.
Yes. Contact us as soon as possible after placing the order if you would like to make a change. We will then check to see if the order has already left our facility. If the order has already shipped out, you will have to wait until it is received, then return the merchandise that you wanted changed or place a new order for extra items. If the order has not yet shipped, we will be able to make any necessary changes.
Yes. Orders can be placed 24 hours a day when they are placed online.
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Please DO NOT return products without an authorized RGA. We cannot credit you for merchandise without knowing that it is yours.
Try our online RGA Tool, or you can contact a customer
service representative with the details of what needs to be returned or exchanged.
Create Your RGA Online ›
Read Our Return Policy ›
Monday - Thursday: 8am to 5:45pm
Friday: 9am to 4:45pm
P.O. Box 416
Farmingdale, NY 11735
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At SupplyHouse.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
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