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Stock and expected lead time are listed on all products throughout our website. Items that are in stock at our warehouse or a local supplier will ship out within 24-48 hours. Learn more about our inventory messaging on our Product Availability page.
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If you need an item that isn't on our website, please contact us. We will most likely be able to find the product that you need. Please note that we are only able to obtain items made by manufacturers that we currently carry. In some cases, the item has been discontinued and can be directly replaced by an item available on our site. Please contact us here , or by email at firstname.lastname@example.org for pricing and availability information. Please allow 2-3 days for pricing and availability quotes on these items.
We will drop ship orders if it means that you will receive them faster that way. Most orders will ship directly from our warehouse in Long Island, New York, but if a supplier has an item available and it will get to you faster, we will sometimes drop ship.
At this time, we only have locations in Long Island, NY and Columbus, OH. All items will ship directly to you.
No, we currently do not ship outside of the United States. For more information about our shipping policy, please click here.
SupplyHouse.com's main office is in Long Island, NY. We also have an additional warehouse in Columbus, OH.
Most orders will ship directly from our warehouse in Long Island, New York. In some cases, we will ship merchandise direct from the supplier in order to get it to you as quickly as possible.
If you are located within a 20-mile radius of our Farmingdale, NY location, you will see a pickup option when placing your order on the website. All items that are in stock at the time your order is placed can be picked up within 2 hours. For items that are not in stock, you will get a separate email when they are ready for pickup. Please note that you must place your order before coming to pick up the items. If you wish to pick up your order but do not see the option on the website, please call our Customer Service team at 888-757-4774 and they can place the order for you.
Yes. Contact us as soon as possible after placing the order if you would like to make a change. We will then check to see if the order has already left our facility. If the order has already shipped out, you will have to wait until it is received, then return the merchandise that you wanted changed or place a new order for extra items. If the order has not yet shipped, we will be able to make any necessary changes.
Yes. Orders can be placed online 24 hours a day. Our customer service team is available by phone from 8AM-5:45PM EST Monday-Thursday, and 9AM-4:45PM EST Friday.
Monday - Thursday: 8am to 5:45pm
Friday: 9am to 4:45pm
P.O. Box 416
Farmingdale, NY 11735
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At SupplyHouse.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
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