Privacy Policy

At SupplyHouse.com, we are strongly committed to protecting the privacy of our customers and our customers' businesses. We understand that you may have concerns about privacy while shopping on the Internet and would like to ensure that you understand the security, protection, and privacy of information we guarantee.

Personal Information

When you make a purchase on SupplyHouse.com, you are asked to provide the information necessary to fulfill and track your order including your name, address, phone number, and e-mail address. For purposes of billing, you need to provide your credit card number, type, expiration date, and security code to avoid fraudulent use. To ship your order, we also need the name, address and phone number of the intended recipient(s). You can shop with confidence that billing and personal information is only transmitted through secure servers and will never be shared with any other party.

Customer Accounts

You may create an account through SupplyHouse.com at any time by providing your e-mail address and creating a unique access password, which will allow some of your information to be safely stored for future orders. Creating an account allows you to save time at checkout, set your ordering preferences, easily refer back to past orders, adjust your personal information and change your e-mail subscription settings. For your privacy and security, *we do not store credit card numbers in your account. You are not required to create an account to visit or order from SupplyHouse.com. If you wish to unsubscribe from future communications you can click on the 'Unsubscribe' link within any e-newsletter.

How will my information be used?

Information collected on SupplyHouse.com may be used in the following ways:

  • Schedule deliveries of merchandise that you purchase online
  • Create an online account for you at SupplyHouse.com
  • Bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • E-mail newsletters and specials that you have requested

How do you protect my personal and account information?

All of the transactions on SupplyHouse.com are subject to VeriSign's security system, which makes use of 128 bit encryption via digital IDs. These IDs allow us to handle customer's credit card and personal information without the threat of identity theft or hacking. An additional benefit of using this system is that we do not keep any credit card information on file. When you do business with us you can be certain you are dealing with a VeriSign, Inc. certified company. SupplyHouse.com is also tested and certified daily to pass the "McAfee Secure" Security Scan.

Is information shared with third parties?

When you buy something from us we send your credit card information, name and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS and Yellow to deliver your purchase. We do not share any other information with any other third party.

Third Party Cookies & Advertising

Third party vendors, including Google, use cookies to serve the Google Trusted Seller badge on SupplyHouse.com and to serve ads based on a your prior visits to SupplyHouse.com. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Similarly, you can opt out of other third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page. SupplyHouse.com uses remarketing to reach users who have visited SupplyHouse.com in the past, with the objective of matching the right people to the right message. Some SupplyHouse.com ads are dynamic; these ads use a Teracent cookie and although we believe you will find these ads relevant, if you wish to, you can opt out of this Teracent cookie by visiting the Teracent opt-out page.