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I have replaced the Fujitsu mini splits that were in the house when we bought it with LG's because I installed LG's in our previous house and was completely satisfied with them. I was happy with the units I installed in the new home until LG forced me to update the Smart Thinq app almost 2 months ago. The update was a total disaster, some functions were gone and the app was erratic at best. Since then they've updated several times with some improvement but it's still a train wreck. I'm a retired HVAC tech and I've recommended LG minis to many of my fellow tech's but now I have to recant those recommendations. Note: I had given these mini's a 5 star rating a year ago but with the issues the app has that LG still hasn't or maybe doesn't care to resolve I have no choice but degrade it to 1 star
I replaced my 30 year old central air with LG multi zone minisplits last year and was very pleased with their performance. I was an HVAC service tech for 40 years but had limited experience with mini splits and none at all with LG but I thought I'd take a chance on them anyway. As I have seen with other minisplits the installation, operation, and service manuals are not the greatest but LG's were the best of the lot. The WiFi is easier to program start & stop times and settings than the remotes supplied with the units. Filter access is from the top of the cassette and doesn't require removal of any panels. We moved into a new home a few months ago. This house has 1 multi zone and 1 single zone Fujitsu that are 6 yrs old and a Carrier single zone that is 2 yrs old. I plan to replace them with LG's next spring.