Careers

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

We are looking for a new Outbound Manager to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Assistant General Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Role Type: Full-Time, Exempt

Location: 335,000 sq ft. in Dayton, NJ

Schedule: Monday through Friday, from 9:00am to 6:00pm EST

Salary: $70,000 - $85,000 per year

Responsibilities:

• Oversee all processes and procedures for outbound operations including picking and packing 
• Ensure the picking and packing teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis  
• Managing the work performance of each member of the outbound leadership team to ensure productivity standards and KPI metrics are consistently being met 
• Identifying, leading, and supporting continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost 
• Determining the root cause of process opportunities, addressing issues and piloting resolutions to standard 
• Partnering and communicating with management/leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies  
• Delivering performance reviews and conducting monthly check-ins with each member of the outbound leadership team to establish rapport and provide feedback 
• Addressing performance-related incidents that arise and recommending a course of action on all disciplinary and personnel issues 
• Training and developing team leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement 
• Attending and participating in the HR Leadership meetings  
• Creating and promoting a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility 

Requirements:

• At least 3 years of outbound leadership experience
• Understanding of distribution flow, integration, and automation 
• Fundamental understanding of inventory, supply chain and logistics concepts 
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) 
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues 
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Strong verbal and written communication skills including public presentation 
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items  
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to operate and use all equipment necessary
• Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds)

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: 
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options  
  • 401(k) with up to 4% company match 
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability  
  • Discounted auto, home, and pet insurance programs 
  • Flexible Spending Account (FSA) 
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) 
  • $750 annual professional development budget  
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!   
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.  
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

We are looking for a new Packing Team Lead to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Role Type: Full-Time, Exempt

Location: 335,000 sq ft. in Dayton, NJ

Salary: $60,000 - $75,000 per year

Schedule Options:

• Sunday from 8:00am to 6:30pm and Monday through Wednesday from 9:30am to 8:00pm EST
• Saturday from 8:00am to 6:30pm and Wednesday through Friday from 9:30am to 8:00pm EST

Responsibilities:

• Ensure the Packing Team completes all Fast Track shipments that come in on a daily basis while maintaining quality and accuracy
• Assign all packers to their stations and sections on the assignment board along with executing all necessary resource movement involving the packing team throughout each day
• Ensure all shipment supplies are ordered and inventory is monitored and maintained
• Serve as the main point of contact for the customer service teams in terms of the quality of packing, packing errors, staged orders or any issues that come up that relate to the Packing Team
• Ensure that all team members are trained and understand all operational processes along with standard safety and organizational processes by working with the Training Team
• Track performance of each team member and providing consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the Packing Team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure the Packing Associate’s timecards are accurate and up to date
• Attend and participate in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Outbound Manager to support the growth
• Execute all projects assigned by the Outbound Manager
• Serve as a backup for the Picking Team in terms of waving orders and maintaining the assignment board if they are the only lead present in shipping
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures  
• Ability to stand/walk for long periods of time (up to 10 hours)  
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items  
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to push and pull objects up to 60 pounds of force independently. Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to operate and use all equipment necessary
• Bilingual in Spanish, preferred

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: 
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options  
  • 401(k) with up to 4% company match 
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability  
  • Discounted auto, home, and pet insurance programs 
  • Flexible Spending Account (FSA) 
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) 
  • $750 annual professional development budget  
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!   
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.  
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

We are looking for a new Picking Team Lead to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Role Type: Full-Time, Exempt

Location: 196,000 sq ft. in Reno, NV

Schedule: Monday through Friday, from 11:00am - 7:30pm PST

Salary: $60,000 - $75,000 per year

Responsibilities:

• Ensure the Picking Team is picking all Fast Track shipments that come in on a daily basis while keeping a high level of accuracy
• Wave orders and delegating specific assignments when necessary
• Serve as the main point of contact for the Customer Service Team in terms of high priority orders, incomplete SKUs, order errors or any issues that come up that relate to the Picking Team
• Train team members to understand all operational processes along with standard safety and organizational processes by working with the Training Team
• Ensure priority replenishments are completed in a timely manner  
• Conducting monthly check-ins with each member of the Picking Team in order to establish rapport, provide feedback, and track performance
• Immediately address all personnel and performance related incidents that arise
• Attend and participate in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Outbound Manager to support the growth
• Execute all projects assigned by the Outbound Manager

Requirements:

• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures
• Ability to stand/walk for long periods of time (up to 10 hours)
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to push and pull objects up to 60 pounds of force independently. Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to operate and use all equipment necessary

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: 
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options  
  • 401(k) with up to 4% company match 
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability  
  • Discounted auto, home, and pet insurance programs 
  • Flexible Spending Account (FSA) 
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) 
  • $750 annual professional development budget  
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!   
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.  
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a temporary Pricing Associate in the Philippines to temporarily join our growing Finance Team. This individual will report into our Vendor Pricing Team Lead and be responsible for working with vendors to ensure the accuracy of product costs, negotiating and problem solving with vendors, and collaborating within our team to monitor margins. If you are passionate about using data to make informed business decisions and building relationships with others to provide our customers with the best possible service and prices, we’d love to hear from you!

Role Type: Temporary, July-November 2025

Location: Remote from the Philippines

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Eastern Time

Base Salary: 314.40 to 333.34 PHP per hour

Responsibilities:

• Ensure accuracy with costs and vendor information from 100+ brands on site
• Gather information for price updates and promotions given from our vendors
• Create and maintain price files to track pricing changes
• Investigate and discuss pricing discrepancies and changes in vendor information with vendors
• Negotiate discounts or extra payment terms on large orders
• Creatively produce solutions for resolving pricing discrepancies to make us whole
• Help navigate through issues with suppliers regarding pricing issues
• Create price comparisons to analyze where we can improve our costs
• Investigate areas of opportunity for margin (top seller nets, cheaper costing through distributors, etc.)
• Work alongside our Customer Pricing Team to evaluate margin on a brand and SKU level as well as help identify areas of opportunity
• Analyze trends in the market and gather reasons for price changes to help predict upcoming changes
• Foster relationships with vendors and representative contacts

Requirements:

• High-level proficiency of written and verbal communication in English
• Bachelor’s degree in Business or a related field
• Creative problem-solving mindset and numbers-driven mentality
• Strong attention to detail and organizational skills
• Ability to prioritize tasks and responsibilities
• Excellent written and verbal communication skills with a high level of proficiency in English and a focus on quality service and relationship development
• Ability to work independently as well as effectively collaborate with team members, and build relationships with vendors and suppliers
• Familiarity with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Product Management Team Lead to join our Product department and oversee our Product, Systems, and Insights team. This individual will report into our Sr. Director of Product and drive the vision and strategy for a variety of key development projects. In this high-impact role, you will support product managers in their cross-functional collaboration with stakeholders, development teams, and project managers to ensure that product features and system enhancements meet business goals and customer needs. If you’re passionate about unlocking business and customer value while driving development efficiency and quality of solutions, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $110,000 – $135,000 per year

Responsibilities:

Thought Leadership 

• Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals and market opportunities. Ensures adaptability to changing business priorities while maintaining strategic focus
• Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements
• Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact

Process Definition 

• Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team
• Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams
• Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives

Execution & Quality 

• Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties
• Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn’t introduce bombs or unacceptable bugs)
• Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively

Team Leadership & Development 

• Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations
• Engagement & Retention: Actively supports team members’ engagement and career development, working to retain top talent
• Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team

Communication & Influence 

• Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners
• Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support
• Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met

Requirements:

• Education: Bachelor’s degree in Business, Computer Science, or a related field
• Experience:
  • 5+ years in product management, product ownership, or a similar role within eCommerce or technology development
  • 1+ year in a leadership role over product managers. Proven experience leading and mentoring, with a focus on driving engagement and growth
  • Proven experience leading and mentoring, with a focus on driving engagement and growth
  • Demonstrated success in managing complex projects and adapting strategies to evolving business needs
• Technical Expertise:
  • Solid understanding of agile methodologies and experience implementing best practices
  • Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda)
  • Familiarity with web and app development processes
• Skills & Certifications:
  • Strong analytical skills, with a data-driven approach to decision-making
  • Experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel)
  • Mastery of agile methodologies and experience implementing best practices
  • Certified Scrum Product Owner (CSPO) or similar certification

Why work with us:

• We have awesome – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new QA Engineer in India to join our growing IT Team. This individual will report into our QA Team Lead and work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you!

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: $18,500 – $23,000 USD per year

Responsibilities:

• Develop, verify, and validate system test cases for web-based and mobile applications
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution
• Validate end-to-end functionality and enhancement requests
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills
• Collaborate with leadership to implement effective testing solutions
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience

Requirements:

• Bachelor’s degree in Computer Science or related field with 3+ years of QA engineering experience or no degree with 6+ years of equivalent experience
  • Experience in e-commerce is a plus
• 3+ years of programming experience in Java, JavaScript, and SQL
• 2+ years of web automation experience utilizing page object modeling (POM) including proficiency with Cypress
  • Additional experience with Selenium and Cucumber is a plus
• 2+ years of mobile automation experience using Appium.
  • Additional experience using WebDriver IO + Mocha + Chai is a plus
• Experience in API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services
• Familiarity with test automation tools such as MySQL, Postman, and Eclipse IDE
• High-level proficiency of written and verbal communication in English

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Security Engineer to join our IT Team. This individual will report into our Security Architect and proactively identify vulnerabilities, respond to security incidents, and ensure compliance with industry regulations. This is a fantastic opportunity to make a meaningful impact by strengthening our IT infrastructure, applications, and data security while working alongside talented professionals who value teamwork and innovation. If you're excited about safeguarding cutting-edge technology and collaborating with a dynamic team, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $90,000 – $110,000 per year

Responsibilities:

• Security Design & Implementation:
  • Design, configure, and implement security solutions to protect IT infrastructure, data, and applications
  • Develop and enforce best practices for system configuration and data handling
  • Harden systems and applications to minimize vulnerabilities and reduce attack surfaces
  • Evaluate, test, and recommend security technologies to enhance overall defense capabilities
• Threat Monitoring & Incident Response:
  • Monitor and manage firewalls, IDS/IPS, endpoint security, and SIEM tools
  • Continuously analyze security threats, vulnerabilities, and risks
  • Lead or assist in incident response activities, including forensic analysis and root cause assessments
  • Perform regular penetration tests and red team exercises to assess security posture
• Compliance & Risk Management:
  • Ensure compliance with regulatory frameworks such as GDPR, PCI DSS, and CCPA
  • Develop and maintain security policies, procedures, and IT security architecture
  • Manage vendor due diligence processes to ensure thorough vetting and risk mitigation
  • Conduct security audits and firewall configuration reviews to align with industry standards
• Security Awareness & Training:
  • Provide security training and awareness programs to mitigate threats like phishing and social engineering
  • Design and facilitate cybersecurity tabletop exercises for threat response and crisis management
  • Collaborate with IT, development, and operations teams to integrate security into the software development lifecycle (SDLC)

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field with 3+ years of experience in a cybersecurity-related role, OR a Master’s degree with 1+ year of experience
• Strong understanding of network security, cryptography, cloud security, and application security
• Proficiency with security protocols such as SSL/TLS, IPsec, and SSH
• Hands-on experience with security tools such as Wireshark, Nessus, Splunk, and Metasploit
• Familiarity with regulatory compliance frameworks (GDPR, PCI DSS, CCPA, etc.)
• Experience in incident response, forensic analysis, and threat intelligence
• Knowledge of security controls in Microsoft 365 and cloud platforms like GCP
• Ability to design and conduct cybersecurity tabletop exercises
• Strong analytical and problem-solving skills, with the ability to work under pressure
• Excellent communication skills, with the ability to explain technical security concepts to non-technical stakeholders

Preferred Qualifications:

• Relevant cybersecurity certifications (e.g., CISSP, CISM, CEH, CompTIA Security+)

Why work with us:

• We have awesome – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Sr. Business Development Manager to join our Marketing Team. This individual will report into our Chief Marketing Officer (CMO) and be responsible for driving Business-to-Business growth initiatives such as building strategic relationships with government agencies, universities, Trades services platforms, and Trades enterprises (Plumbing, Heating, HVAC, Electrical) across the U.S. If you're interested in a leadership role that will serve as the face of an organization and focus on expanding our customer base, maximizing revenue, and establishing SupplyHouse.com as a trusted partner for public institutions, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel up to 60% of the year throughout the continental U.S., including to our Melville, NY headquarters for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: The estimated base salary range for this role is $145,000 - $180,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities:

• Sector Growth and Revenue Generation  
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies 
  • Lead the development of strategic initiatives to forge and nurture partnerships with new customers to generate additional revenue streams 
  • Oversee and guide the sales cycle by pursuing leads, nurturing client relationships, and progressing opportunities from prospecting to close 
• Team Leadership and Development  
  • Build, mentor, and manage a high-performance business development team, fostering a culture of collaboration, excellence, and innovation 
  • Establish clear goals and performance metrics for the team, providing regular feedback and creating opportunities for professional development 
  • Serve as a source of guidance and support, empowering the team to meet and exceed objectives 
• Market Analysis and Strategy Development  
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies 
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences 
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge 
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet 
• Customer Engagement and Communication  
  • Build inside sales team that engages with current and prospective customers via phone and email 
  • Act as a trusted advisor with customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap 
• Collaboration and Reporting  
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management 
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records 
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations 
• Negotiation and Bid Management  
  • Oversee the bid process for SupplyHouse.com while ensuring compliance with contracts in the education and government sectors 
  • Optimize bidding strategies and build partnerships to acquire the business of new customers 
  • Represent the organization in high-level negotiations with key clients and government entities, ensuring mutually beneficial outcomes 

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field 
• 8+ years of experience in Sales, Business Development, Account Management, or other related fields 
• 5+ years of demonstrated success in leading and developing high-performing teams 
• 5+ years of experience working with academic institutions and/or government agencies 
• Demonstrated ability to negotiate effectively and develop strong relationships 
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation 
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment 
• Excellent communication, collaboration, and project management skills, with the ability to lead teams and work independently 
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) 

Preferred Qualifications:

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical 
• Experience with Customer Relationship Management (CRM) software for tracking customer outreach and sales leads

Why work with us:

• We have awesome – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.  

Through an Employer of Record (EOR), we are looking for a new Technical Product Manager in India to join our growing Customer Experience Team. This individual will report into our Director of Customer Experience and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration 

Base Salary: $45k– $50k USD per year 

Responsibilities:

• Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features 
• Apply SEO best practices and ensure front-end performance and web vitals are optimized to the highest standards while considering the customer experience. 
• Leverage Voice of Customer (VoC) program, CX metrics, and market trends to improve customer satisfaction and product development (e.g., journey mapping, customer touchpoints).
• Execute A/B testing, implement customer feedback loops, and iterate based on insights to enhance product performance.
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives. 
• Work closely with UX designers to ensure solutions are customer-centric, scalable, and aligned with the brand's design system. 
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices. 
• Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence. 
• Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions. 
• Demonstrate proficiency in data analysis, using product analytics and key metrics like NPS, CSAT, and CES to track performance, measure satisfaction, and inform decisions.
• Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design. 
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability. 
• Support end-to-end testing, QA, and validation for technical implementations and system integrations. 
• Monitor and analyze product performance, identifying and resolving technical issues post-launch.

Requirements:

• A Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent experience. 
• 6+ years of experience, with 3+ years in a product or technical role focused on software development or system integrations. 
• Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture). 
• Experience collaborating with UX designers, scaling design systems, and using tools like Figma to ensure design consistency and usability. 
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience in integrating these systems is a strong plus. 
• Experience with or exposure to full stack development and its associated frameworks such as Java, Spring Boot, JavaScript, React, etc. 
• Expertise with JIRA, Confluence, and agile methodologies. 
• Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision. 
• Exceptional problem-solving abilities, with the capacity to evaluate technical trade-offs and drive decisions. 
• Excellent written and verbal communication skills, with an emphasis on translating complex technical concepts for non-technical stakeholders.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Experience specifically within an ecommerce setting preferred. 
• CSPO, SAFe POPM, or other relevant technical certifications (e.g., AWS, Azure, or similar).

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.