Careers

SupplyHouse.com, a successful e-commerce heating, plumbing, and HVAC supply company, is seeking a Maintenance Team Lead to add to our fulfillment team in our Texas location! The Maintenance Team Lead is responsible for overseeing all installations, repairs, and upkeep of the facility. They will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. If you are motivated and want to start a career with a rapidly growing company, we want you to hear from you! 

Job Type: Full-Time, Exempt

Location: Farmers Branch, TX

Salary: $60,000 - $75,000 (annually)

Schedule: Monday through Friday, from 8:00am to 5:00pm CST

Responsibilities:

• Develop maintenance procedures and ensure implementation
• Carry out inspections of the facility to identify and resolve issues
• Identify, plan and implement all necessary PM’s to prevent mechanical issues  
• Plan and oversee all repairs and installation activities  
• Monitor equipment inventory and placing orders when necessary  
• Monitor expenses and control the budget for the maintenance team
• Apply maintenance skillset to complete various tasks in-house to reduce costs and meet budget goals
• Manage relationships and negotiate contracts with contractors and service providers 
• Review, validate, and approve maintenance invoices for Accounts Payable  
• Ensure health and safety policies are complied with 
• Immediately address all personnel and performance related incidents that arise
• Attend and participate in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Assistant General Manager to support the growth
• Execute all projects assigned by the Assistant General Manager
• Help build out the maintenance and janitorial teams including conducting training and frequent check-in's 
• All members of leadership are expected to lead by example and maintain professional standards in the workplace.

Requirements:

• Fundamental understanding of maintenance operations
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Proficiency with budgeting and negotiation of contracts  
• Strong problem solving, time management, and communication skills; strong attention to detail
• Ability to work independently, multitask and follow process and standard procedures
• Ability to stand/walk for long periods of time (up to 10 hours)
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to operate and use all equipment necessary
• Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds)

Why work with us: 

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.  
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more!  
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular 1:1 check-ins and company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day.  
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program. 

 SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position. 

 What our employees are saying: 

• "I love working for SupplyHouse for so many reasons. The teamwork, the encouraging people I work with, and the overall environment is the best.  We always have some exciting events being planned that we can look forward to. But most of all, I love how much SupplyHouse supports and gives back to its team. As an employee who has been here throughout the entirety of the pandemic, I am grateful for all of the things SupplyHouse has done to make the past few years as easy as possible for all of us. I look forward to my future with this company, exploring the many opportunities it has to offer." - Danielle, Fulfillment Center Team Member 
• "I started working for the company in 2016, and I can say with the upmost sincerity that applying to work for SupplyHouse is one of the best and beneficial decisions that I've ever made. The strong sense of compassion, positivity, teamwork, loyalty and respect that comes with the wonderful people who work here is both admirable and inspirational. The company makes it a priority to make sure that their employees are heard and innovation is not just welcomed enthusiastically, but encouraged. The company has also went through great lengths to make sure we remained safe through these very trying past years, and that is just one of the many examples that shows the character and genuine care that our wonderful management team holds. The company also holds pride in the fact that we have a very family-like atmosphere, and they find it immensely important that we feel like we are appreciated. For me personally, SupplyHouse is what I would consider to be a “forever” job. I am forever grateful for SupplyHouse being my place of work." - Alexander, Fulfillment Center Team Member 

Check us out! https://www.supplyhouse.com/our-company 

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, a rapidly growing e-commerce company in the plumbing, electrical, and HVAC space, is looking for an Outbound Manager to join our New Jersey Fulfillment Center! If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: Dayton, NJ

Shift: Monday through Friday, from 9:00am to 6:00pm EST

Salary: $70,000 - $85,000 annually

Responsibilities:

• Oversee all processes and procedures for outbound operations including picking and packing 
• Ensure the picking and packing teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis  
• Managing the work performance of each member of the outbound leadership team to ensure productivity standards and KPI metrics are consistently being met 
• Identifying, leading, and supporting continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost 
• Determining the root cause of process opportunities, addressing issues and piloting resolutions to standard 
• Partnering and communicating with management/leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies  
• Delivering performance reviews and conducting monthly check-ins with each member of the outbound leadership team to establish rapport and provide feedback 
• Addressing performance-related incidents that arise and recommending a course of action on all disciplinary and personnel issues 
• Training and developing team leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement 
• Attending and participating in the HR Leadership meetings  
• Creating and promoting a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility 

Requirements:

• At least 3 years of outbound leadership experience
• Understanding of distribution flow, integration, and automation 
• Fundamental understanding of inventory, supply chain and logistics concepts 
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) 
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues 
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Strong verbal and written communication skills including public presentation 
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items  
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to operate and use all equipment necessary
• Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds)

Why work with us: 

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.  
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more!  
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular 1:1 check-ins and company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day.  
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program. 

 SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position. 

 What our employees are saying: 

• "I love working for SupplyHouse for so many reasons. The teamwork, the encouraging people I work with, and the overall environment is the best.  We always have some exciting events being planned that we can look forward to. But most of all, I love how much SupplyHouse supports and gives back to its team. As an employee who has been here throughout the entirety of the pandemic, I am grateful for all of the things SupplyHouse has done to make the past few years as easy as possible for all of us. I look forward to my future with this company, exploring the many opportunities it has to offer." - Danielle, Fulfillment Center Team Member 
• "I started working for the company in 2016, and I can say with the upmost sincerity that applying to work for SupplyHouse is one of the best and beneficial decisions that I've ever made. The strong sense of compassion, positivity, teamwork, loyalty and respect that comes with the wonderful people who work here is both admirable and inspirational. The company makes it a priority to make sure that their employees are heard and innovation is not just welcomed enthusiastically, but encouraged. The company has also went through great lengths to make sure we remained safe through these very trying past years, and that is just one of the many examples that shows the character and genuine care that our wonderful management team holds. The company also holds pride in the fact that we have a very family-like atmosphere, and they find it immensely important that we feel like we are appreciated. For me personally, SupplyHouse is what I would consider to be a “forever” job. I am forever grateful for SupplyHouse being my place of work." - Alexander, Fulfillment Center Team Member 

Check us out! https://www.supplyhouse.com/our-company 

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, a rapidly growing e-commerce company in the plumbing, electrical, and HVAC space, is looking for an Outbound Manager to join our Texas Fulfillment Center! If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: Farmers Branch, TX

Shift: Monday through Friday, from 9:00 a.m. to 6:00 p.m. CST

Salary: $70,000 - $85,000 annually

Responsibilities:

• Oversee all processes and procedures for outbound operations including picking and packing 
• Ensure the picking and packing teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis  
• Managing the work performance of each member of the outbound leadership team to ensure productivity standards and KPI metrics are consistently being met 
• Identifying, leading, and supporting continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost 
• Determining the root cause of process opportunities, addressing issues and piloting resolutions to standard 
• Partnering and communicating with management/leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies  
• Delivering performance reviews and conducting monthly check-ins with each member of the outbound leadership team to establish rapport and provide feedback 
• Addressing performance-related incidents that arise and recommending a course of action on all disciplinary and personnel issues 
• Training and developing team leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement 
• Attending and participating in the HR Leadership meetings  
• Creating and promoting a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility 

Requirements:

• At least 3 years of outbound leadership experience
• Understanding of distribution flow, integration, and automation 
• Fundamental understanding of inventory, supply chain and logistics concepts 
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel) 
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues 
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Strong verbal and written communication skills including public presentation 
• Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items  
• Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
• Ability to operate and use all equipment necessary
• Ability to push and pull objects up to 60 pounds of force independently (employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds)

Why work with us: 

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.  
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more!  
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular 1:1 check-ins and company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day.  
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program. 

 SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position. 

 What our employees are saying: 

• "I love working for SupplyHouse for so many reasons. The teamwork, the encouraging people I work with, and the overall environment is the best.  We always have some exciting events being planned that we can look forward to. But most of all, I love how much SupplyHouse supports and gives back to its team. As an employee who has been here throughout the entirety of the pandemic, I am grateful for all of the things SupplyHouse has done to make the past few years as easy as possible for all of us. I look forward to my future with this company, exploring the many opportunities it has to offer." - Danielle, Fulfillment Center Team Member 
• "I started working for the company in 2016, and I can say with the upmost sincerity that applying to work for SupplyHouse is one of the best and beneficial decisions that I've ever made. The strong sense of compassion, positivity, teamwork, loyalty and respect that comes with the wonderful people who work here is both admirable and inspirational. The company makes it a priority to make sure that their employees are heard and innovation is not just welcomed enthusiastically, but encouraged. The company has also went through great lengths to make sure we remained safe through these very trying past years, and that is just one of the many examples that shows the character and genuine care that our wonderful management team holds. The company also holds pride in the fact that we have a very family-like atmosphere, and they find it immensely important that we feel like we are appreciated. For me personally, SupplyHouse is what I would consider to be a “forever” job. I am forever grateful for SupplyHouse being my place of work." - Alexander, Fulfillment Center Team Member 

Check us out! https://www.supplyhouse.com/our-company 

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, through an EOR, seeks a detail-oriented QA Engineer based in India to evaluate and test software applications for usability and functionality. This individual will work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you!

Job Type: Full-Time, Permanent

Location: Remote (Must be located in India and able to verify right to work within the country)

Schedule: Standard business hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. Employees located outside of the United States work a schedule with a minimum overlap of 4-5 hours per day with our standard business hours to ensure effective collaboration.

Salary: $18,500 - $23,000 USD (annually)

Responsibilities:

• Develop, verify, and validate system test cases for web-based and mobile applications
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution
• Validate end-to-end functionality and enhancement requests
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills
• Collaborate with leadership to implement effective testing solutions
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience

Requirements:

• Bachelor’s degree in Computer Science or related field with 3+ years of QA engineering experience or no degree with 6+ years of equivalent experience
  • Experience in e-commerce is a plus
• 3+ years of programming experience in Java, JavaScript, and SQL
• 2+ years of web automation experience utilizing page object modeling (POM) including proficiency with Cypress
  • Additional experience with Selenium and Cucumber is a plus
• 2+ years of mobile automation experience using Appium.
  • Additional experience using WebDriver IO + Mocha + Chai is a plus
• Experience in API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services
• Familiarity with test automation tools such as MySQL, Postman, and Eclipse IDE
• High-level proficiency of written and verbal communication in English

What's important to us:  

• Positive Attitude – All SupplyHouse.com employees, regardless of team or location, work together to serve our customers. We pride ourselves on fostering a dynamic culture where we encourage all ideas and listen to our customers to help consistently improve our business. 
• GRIT – Led by our core values of Generosity, Respect, Innovation, Teamwork, and Grit, we’re dedicated to maintaining a supportive work environment that celebrates diversity, embraces inclusivity, and empowers everyone to reach their full potential.   
• Having Fun – No really! We love team building events, guest speakers, skill development workshops, group celebrations, and company sponsored activities.  
• Diversity and Inclusion – We promote a welcoming work environment and encourage individuals of all backgrounds to find community at our ‘House. 

Why work with us: 

• We have awesome benefits – We offer 100% company-paid medical insurance for you and your loved ones, privileged and sick leave, paid holidays, competitive Provident Fund contributions, Employee Assistance Program, and more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide tremendous potential for career growth through our hands-on training, DE&I initiatives, opportunities for internal mobility, and professional development reimbursement budget. 
• We give back – We live and breathe our core value, generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

What our employees are saying:

• "SupplyHouse truly cares about people and every team member is treated with respect. New ideas and opinions are valued, regardless of the employee's seniority. We can always expect to get help from others to grow both professionally and personally. Even across different time zones, I still feel the same closeness and connection to my team."
• “I love working at SupplyHouse.com! The company fosters a great culture and there's a genuine sense of camaraderie among colleagues. Work-life balance is emphasized, offering flexibility and support to ensure I can excel both professionally and personally. It's refreshing to be part of a team where I feel valued, appreciated, and encouraged to grow. Since SupplyHouse has remote team members in various parts of the world, I feel as much a part of the team as anyone else. I couldn't ask for a better place to work!”
• “As an international team member of SupplyHouse, I’ve had the privilege of collaborating with a diverse group of talented individuals, each bringing unique perspectives and skills to the table. This experience not only allows me to learn from exceptional colleagues but also creates an environment where cultural exchange is celebrated."

To learn more, check us out on our website and on LinkedIn! 

Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted according to applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, a fast-growing and successful e-commerce company, is seeking a passionate and dedicated Security Engineer to join our IT Team! As a Security Engineer you will proactively identify vulnerabilities, respond to security incidents, and ensure compliance with industry regulations. This is a fantastic opportunity to make a meaningful impact by strengthening our IT infrastructure, applications, and data security while working alongside talented professionals who value teamwork and innovation. If you're excited about safeguarding cutting-edge technology and collaborating with a dynamic team, this role is for you!

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel to our NY office headquarters up to three times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.

A company laptop and other necessary equipment will be provided along with a $250 stipend for your work from home space.

Role Type: Full-Time, Exempt

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington)

Schedule: Standard business hours are Monday – Friday, 8:00 a.m. – 5:00 p.m. EST. However, there is some flexibility as per our Flex-Time Policy.

Salary: $90,000 - $110,000 (annually)

Responsibilities:

• Security Design & Implementation:
  • Design, configure, and implement security solutions to protect IT infrastructure, data, and applications
  • Develop and enforce best practices for system configuration and data handling
  • Harden systems and applications to minimize vulnerabilities and reduce attack surfaces
  • Evaluate, test, and recommend security technologies to enhance overall defense capabilities
• Threat Monitoring & Incident Response:
  • Monitor and manage firewalls, IDS/IPS, endpoint security, and SIEM tools
  • Continuously analyze security threats, vulnerabilities, and risks
  • Lead or assist in incident response activities, including forensic analysis and root cause assessments
  • Perform regular penetration tests and red team exercises to assess security posture
• Compliance & Risk Management:
  • Ensure compliance with regulatory frameworks such as GDPR, PCI DSS, and CCPA
  • Develop and maintain security policies, procedures, and IT security architecture
  • Manage vendor due diligence processes to ensure thorough vetting and risk mitigation
  • Conduct security audits and firewall configuration reviews to align with industry standards
• Security Awareness & Training:
  • Provide security training and awareness programs to mitigate threats like phishing and social engineering
  • Design and facilitate cybersecurity tabletop exercises for threat response and crisis management
  • Collaborate with IT, development, and operations teams to integrate security into the software development lifecycle (SDLC)

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field with 3+ years of experience in a cybersecurity-related role, OR a Master’s degree with 1+ year of experience
• Strong understanding of network security, cryptography, cloud security, and application security
• Proficiency with security protocols such as SSL/TLS, IPsec, and SSH
• Hands-on experience with security tools such as Wireshark, Nessus, Splunk, and Metasploit
• Familiarity with regulatory compliance frameworks (GDPR, PCI DSS, CCPA, etc.)
• Experience in incident response, forensic analysis, and threat intelligence
• Knowledge of security controls in Microsoft 365 and cloud platforms like GCP
• Ability to design and conduct cybersecurity tabletop exercises
• Strong analytical and problem-solving skills, with the ability to work under pressure
• Excellent communication skills, with the ability to explain technical security concepts to non-technical stakeholders

Preferred Qualifications:

• Relevant cybersecurity certifications (e.g., CISSP, CISM, CEH, CompTIA Security+)

Why work with us:

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged.
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.
• We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more!
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

What our employees are saying:

• “SupplyHouse is a great place to work. We witness GRIT here every day. People are respected, our ideas are always valued and encouraged, and teamwork is also a great quality in employees. Overall, we have amazing people here!" -Yash, IT Team
• "I appreciate that SupplyHouse.com values generosity and giving back to local communities. The company truly listens to its team members to gather feedback on which organizations and efforts we should be supporting. This excites not only myself, but my colleagues and throughout the year, we can look forward to a variety of philanthropic opportunities where we can get involved in helping organizations that matter to us.” -Anna, HR Team

Check us out! https://www.supplyhouse.com/our-company

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, a successful e-commerce heating, plumbing, and HVAC supply company, is seeking a Senior Facilities Associate to add to our fulfillment team in our Nevada location! The Senior Facilities Associate is responsible for overseeing all installations, repairs, and upkeep of the facility. They will enable us to ensure safety standards are continually met and all facilities are operational and accessible for team members on site. If you are motivated and want to start a career with a rapidly growing company, we want you to hear from you! 

Job Type: Full Time, Non-Exempt

Location: Reno, NV

Shift: Monday through Friday, from 8:00am to 5:00pm PST

Base Pay Rate: $31.15/hour (paid weekly)

Responsibilities:

• ​Perform routine and complex maintenance and repairs on fulfillment machinery, equipment, systems, and facilities
• ​Conduct regular inspections to identify hazards, defects, and the need for adjustments or repairs
• ​Troubleshoot and repair systems, forklifts, dock doors, plumbing, lighting, and general fulfillment infrastructure​
• ​Develop maintenance procedures and ensure implementation​
• ​Assist with facility improvement projects and support inventory of tools, equipment, and parts​
• ​Coordinate with third-party contractors or vendors for specialized repairs or inspections​
• ​Negotiate contracts and prices with vendors and contractors​
• ​Communicate effectively with supervisors, associates and other relevant parties
• ​Identify potential hazards associated with maintenance activities and assess the risk involved, developing control measures to mitigate those risks
• ​Develop and implement safety plans and procedures for various maintenance activities including lockout/tag out procedures, incident reporting and emergency response
• ​Ensure compliance with all applicable safety regulations, standards and industry best practices
• ​Maintain and ensure proper use of safety equipment and tools, including personal protective equipment (PPE)​​​​

Position Requirements:​​

• High school diploma or GED equivalent
• ​Fundamental understanding of inventory, supply chain and logistics concepts
• ​Experience in warehouse, industrial, or commercial maintenance
• ​Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)​​
• ​​Strong problem-solving, time management, communication, multitasking, attention to detail, and interpersonal skills
• ​Strong leadership, communication, and organizational skills​​​
• ​Ability to work independently​
• ​Experience with PLC

Physical Requirements:

• Prolonged periods of standing (6+ hours) and performing physical activities that require considerable use of arms and legs, including but not limited to: walking, lifting, pushing, pulling, and handling various items
• Ability to work in a non-climate-controlled warehouse setting with extreme hot and cold temperatures and moderate-high noise levels
• ​Ability to lift and carry items up to 50 pounds
• Ability to learn & operate PIT equipment

Why work with us: 

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and support the trades.  
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more!  
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular check-ins and a company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day.  
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and development opportunities.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position. 

What our employees are saying:

• "I love working for SupplyHouse for so many reasons. The teamwork, the encouraging people I work with, and the overall environment is the best.  We always have some exciting events being planned that we can look forward to. But most of all, I love how much SupplyHouse supports and gives back to its team. I look forward to my future with this company, exploring the many opportunities it has to offer."
  - Danielle, Fulfillment Center Team Member
• "I started working for the company in 2016, and I can say with the utmost sincerity that applying to work for SupplyHouse is one of the best and beneficial decisions that I've ever made. The strong sense of compassion, positivity, teamwork, loyalty and respect that comes with the wonderful people who work here is both admirable and inspirational. The company makes it a priority to make sure that their employees are heard and innovation is not just welcomed enthusiastically, but encouraged. The company also holds pride in the fact that we have a very family-like atmosphere, and they find it immensely important that we feel like we are appreciated. For me personally, SupplyHouse is what I would consider to be a “forever” job. I am forever grateful for SupplyHouse being my place of work." - Alexander, Fulfillment Center Team Member

Check us out! https://www.supplyhouse.com/our-company 

Please know that we are unable to sponsor work visas or temporarily hire candidates that are authorized to work for a defined period of time in their field of study for this position. 

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com, through an Employer of Record (EOR), is looking for a talented and team-oriented Full Stack Developer based in India to join our team. In this position, you’ll have the opportunity to work on impactful projects that enhance our e-commerce platform and internal operations, while honing your skills across front- and back-end development. If you’re passionate about creating user-friendly interfaces, building scalable systems, and contributing to innovative solutions in a collaborative and fun environment, we’d love to hear from you!

Job Type: Full-Time, Permanent

Location: Remote (Must be located in India and able to verify right to work within the country)

Schedule: Standard business hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. Employees located outside of the United States work a schedule with a minimum of 4-5 hours per day that overlap with our standard business hours to ensure effective collaboration.

Salary: $23,500 - $29,000 USD per year

Responsibilities:

• Collaborate with cross-functional teams to gather and refine requirements, ensuring alignment with business needs.
• Design, develop, test, deploy, and maintain scalable, high-performance software applications.
• Create user-friendly and responsive front-end functionalities for our e-commerce platform while supporting robust back-end APIs and services.
• Develop and enhance internal tools and applications to improve company operations.
• Ensure system reliability, optimize application performance, and implement best practices for scalability.
• Design and implement reusable, maintainable UI components and templates.
• Work closely with Designers to ensure technical feasibility and adherence to UI/UX design standards.
• Manage and update promotional banners and site-wide templates to ensure timely execution of marketing initiatives.
• Continuously improve existing codebases, conducting code reviews, and implementing modern practices.
• Stay up to date with emerging technologies, trends, and best practices in full-stack development.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 3+ years of hands-on experience in full-stack development with a proven track record of delivering high-quality software.
• Front-End Skills:
• Proficiency in HTML5, CSS3, JavaScript (ES6+), and responsive design principles.
• Expertise in modern JavaScript frameworks and libraries such as React, Angular, or Vue.js.
• Experience with cross-browser compatibility and performance optimization techniques.
• Back-End Skills:
• Proficiency in Java and experience with back-end frameworks like Spring Boot.
• Strong understanding of database design, RDBMS concepts, and experience with SQL.
• Knowledge of RESTful API design and integration.
• Development Lifecycle: Proven ability to contribute across the entire software development lifecycle, including planning, design, coding, testing, deployment, and maintenance.
• Tools & Practices:
• Familiarity with version control systems, like Git, and CI/CD pipelines.
• Experience with agile development methodologies.
• Additional Skills:
• Strong problem-solving and debugging capabilities.
• Ability to create reusable code libraries and write clean, maintainable code.
• Strong communication and collaboration skills to work effectively within a team and across departments.
• High-level proficiency of written and verbal communication in English

What's important to us:  

• Positive Attitude – All SupplyHouse.com employees, regardless of team or location, work together to serve our customers. We pride ourselves on fostering a dynamic culture where we encourage all ideas and listen to our customers to help consistently improve our business. 
• GRIT – Led by our core values of Generosity, Respect, Innovation, Teamwork, and Grit, we’re dedicated to maintaining a supportive work environment that celebrates diversity, embraces inclusivity, and empowers everyone to reach their full potential.   
• Having Fun – No really! We love team building events, guest speakers, skill development workshops, group celebrations, and company sponsored activities.  
• Diversity and Inclusion – We promote a welcoming work environment and encourage individuals of all backgrounds to find community at our ‘House. 

Why work with us: 

• We have awesome benefits – We offer 100% company-paid medical insurance for you and your loved ones, privileged and sick leave, paid holidays, competitive Provident Fund contributions, Employee Assistance Program, and more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide tremendous potential for career growth through our hands-on training, DE&I initiatives, opportunities for internal mobility, and professional development reimbursement budget. 
• We give back – We live and breathe our core value, generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

What our employees are saying: 

• "SupplyHouse truly cares about people and every team member is treated with respect. New ideas and opinions are valued, regardless of the employee's seniority. We can always expect to get help from others to grow both professionally and personally. Even across different time zones, I still feel the same closeness and connection to my team."
• “I love working at SupplyHouse.com! The company fosters a great culture and there's a genuine sense of camaraderie among colleagues. Work-life balance is emphasized, offering flexibility and support to ensure I can excel both professionally and personally. It's refreshing to be part of a team where I feel valued, appreciated, and encouraged to grow. Since SupplyHouse has remote team members in various parts of the world, I feel as much a part of the team as anyone else. I couldn't ask for a better place to work!”
• “As an international team member of SupplyHouse, I’ve had the privilege of collaborating with a diverse group of talented individuals, each bringing unique perspectives and skills to the table. This experience not only allows me to learn from exceptional colleagues but also creates an environment where cultural exchange is celebrated." 

To learn more, check us out on our website at https://www.supplyhouse.com/our-company and on LinkedIn at https://www.linkedin.com/company/supplyhouse/!  

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted according to applicable laws and regulations.

Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc. 

SupplyHouse.com, an innovative and industry-leading e-commerce company, is looking for a new Sr. Business Development Manager! This individual will be responsible for driving Business-to-Business growth initiatives such as building strategic relationships with government agencies, universities, Trades services platforms, and Trades enterprises (Plumbing, Heating, HVAC, Electrical) across the U.S. This leadership role will serve as the face of an organization and focus on expanding our customer base, maximizing revenue, and establishing SupplyHouse.com as a trusted partner for public institutions.    

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. 

This position will require travel up to 60% of the year, including to our NY office headquarters six times per year for internal meetings and team-building activities. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired. 

Role Type: Full-Time, Exempt 

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington) 

Schedule: Standard business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET. However, there is some flexibility as per our Flex-Time Policy. 

Salary: The estimated base salary range for this role is $145,000 - $180,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets. 

Responsibilities: 

• Sector Growth and Revenue Generation  
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies 
  • Lead the development of strategic initiatives to forge and nurture partnerships with new customers to generate additional revenue streams 
  • Oversee and guide the sales cycle by pursuing leads, nurturing client relationships, and progressing opportunities from prospecting to close 
• Team Leadership and Development  
  • Build, mentor, and manage a high-performance business development team, fostering a culture of collaboration, excellence, and innovation 
  • Establish clear goals and performance metrics for the team, providing regular feedback and creating opportunities for professional development 
  • Serve as a source of guidance and support, empowering the team to meet and exceed objectives 
• Market Analysis and Strategy Development  
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies 
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences 
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge 
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet 
• Customer Engagement and Communication  
  • Build inside sales team that engages with current and prospective customers via phone and email 
  • Act as a trusted advisor with customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap 
• Collaboration and Reporting  
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management 
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records 
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations 
• Negotiation and Bid Management  
  • Oversee the bid process for SupplyHouse.com while ensuring compliance with contracts in the education and government sectors 
  • Optimize bidding strategies and build partnerships to acquire the business of new customers 
  • Represent the organization in high-level negotiations with key clients and government entities, ensuring mutually beneficial outcomes  

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field 
• 8+ years of experience in Sales, Business Development, Account Management, or other related fields 
• 5+ years of demonstrated success in leading and developing high-performing teams 
• 5+ years of experience working with academic institutions and/or government agencies 
• Demonstrated ability to negotiate effectively and develop strong relationships 
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation 
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment 
• Excellent communication, collaboration, and project management skills, with the ability to lead teams and work independently 
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)  

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical 
• Experience with Customer Relationship Management (CRM) software for tracking customer outreach and sales leads

Why work with us:

• We have awesome benefits – We offer 401k with company match, comprehensive medical, dental, vision, and life insurance options, vacation, and sick days.
• We promote a work/life balance – We value your time! We encourage a healthy separation between your professional and personal life with our flex-time work policy and health & wellness initiatives that allow employees to feel refreshed and recharged.
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades.
• We stay engaged – We maintain our company culture through promoting virtual events and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, optional virtual out-of-office monthly events, and more!
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form, and incorporate suggestions to ensure our team enjoys coming to work every day.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

Check us out! https://www.supplyhouse.com/our-company

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

Remote employees are required to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations during scheduled work hours.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com (through an EOR), a rapidly growing e-commerce industrial supply company, is seeking a Technical Product Manager to join our Customer Experience (CX) team. This high-impact role is essential for driving product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we want to hear from you!

Job Type: Full-Time, Permanent

Location: Remote (Must be located in India and able to verify right to work within the country)

Schedule: Standard business hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. ET. Employees located outside of the United States work a schedule with a minimum of 4-5 hours per day that overlap with our standard business hours to ensure effective collaboration.

Salary: $45,000 - $50,000 USD per year

Responsibilities:

• Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features 
• Apply SEO best practices and ensure front-end performance and web vitals are optimized to the highest standards while considering the customer experience. 
• Leverage Voice of Customer (VoC) program, CX metrics, and market trends to improve customer satisfaction and product development (e.g., journey mapping, customer touchpoints).
• Execute A/B testing, implement customer feedback loops, and iterate based on insights to enhance product performance.
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives. 
• Work closely with UX designers to ensure solutions are customer-centric, scalable, and aligned with the brand's design system. 
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices. 
• Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence. 
• Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions. 
• Demonstrate proficiency in data analysis, using product analytics and key metrics like NPS, CSAT, and CES to track performance, measure satisfaction, and inform decisions.
• Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design. 
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability. 
• Support end-to-end testing, QA, and validation for technical implementations and system integrations. 
• Monitor and analyze product performance, identifying and resolving technical issues post-launch.

Requirements:

• A Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent experience. 
• 6+ years of experience, with 3+ years in a product or technical role focused on software development or system integrations. 
• Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture). 
• Experience collaborating with UX designers, scaling design systems, and using tools like Figma to ensure design consistency and usability. 
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience in integrating these systems is a strong plus. 
• Experience with or exposure to full stack development and its associated frameworks such as Java, Spring Boot, JavaScript, React, etc. 
• Expertise with JIRA, Confluence, and agile methodologies. 
• Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision. 
• Exceptional problem-solving abilities, with the capacity to evaluate technical trade-offs and drive decisions. 
• Excellent written and verbal communication skills, with an emphasis on translating complex technical concepts for non-technical stakeholders.
• High-level proficiency of written and verbal communication in English.

Preferred Qualifications:

• Experience specifically within an ecommerce setting preferred. 
• CSPO, SAFe POPM, or other relevant technical certifications (e.g., AWS, Azure, or similar).

What's important to us:  

• Positive Attitude – All SupplyHouse.com employees, regardless of team or location, work together to serve our customers. We pride ourselves on fostering a dynamic culture where we encourage all ideas and listen to our customers to help consistently improve our business. 
• GRIT – Led by our core values of Generosity, Respect, Innovation, Teamwork, and Grit, we’re dedicated to maintaining a supportive work environment that celebrates diversity, embraces inclusivity, and empowers everyone to reach their full potential.   
• Having Fun – No really! We love team building events, guest speakers, skill development workshops, group celebrations, and company sponsored activities.  
• Diversity and Inclusion – We promote a welcoming work environment and encourage individuals of all backgrounds to find community at our ‘House. 

Why work with us: 

• We have awesome benefits – We offer 100% company-paid medical insurance for you and your loved ones, privileged and sick leave, paid holidays, competitive Provident Fund contributions, Employee Assistance Program, and more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide tremendous potential for career growth through our hands-on training, DE&I initiatives, opportunities for internal mobility, and professional development reimbursement budget. 
• We give back – We live and breathe our core value, generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

What our employees are saying:

• "SupplyHouse truly cares about people and every team member is treated with respect. New ideas and opinions are valued, regardless of the employee's seniority. We can always expect to get help from others to grow both professionally and personally. Even across different time zones, I still feel the same closeness and connection to my team."
• “I love working at SupplyHouse.com! The company fosters a great culture and there's a genuine sense of camaraderie among colleagues. Work-life balance is emphasized, offering flexibility and support to ensure I can excel both professionally and personally. It's refreshing to be part of a team where I feel valued, appreciated, and encouraged to grow. Since SupplyHouse has remote team members in various parts of the world, I feel as much a part of the team as anyone else. I couldn't ask for a better place to work!”
• “As an international team member of SupplyHouse, I’ve had the privilege of collaborating with a diverse group of talented individuals, each bringing unique perspectives and skills to the table. This experience not only allows me to learn from exceptional colleagues but also creates an environment where cultural exchange is celebrated."

To learn more, check us out on our website at https://www.supplyhouse.com/our-company and on LinkedIn at https://www.linkedin.com/company/supplyhouse/!  

Remote employees are required to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations during scheduled work hours.

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.

SupplyHouse.com (through an EOR) is looking for a U.S. Benefits and Leave Administrator based in India to join our Human Resources department! In this role, you will support our benefits and leave functions by responding to employee inquiries about company benefit programs, initiating employee leave conversations, processing paperwork, and maintaining and organizing department files. This individual will be pivotal in ensuring compliance with applicable regulations, supporting international employees, and enhancing our benefits processes through collaboration and continuous improvement. Join us to play a key role in fostering an excellent employee experience within a dynamic team environment!

Role Type: Full-Time, Permanent

Location: Remote (Must be located in India and able to verify right to work within the country)

Schedule: Monday – Friday, 8:00am – 5:00pm U.S. Eastern Time (ET)

Salary: $12,500 - $15,500 USD per year

Responsibilities:

• Benefits Administration
• Respond to employee inquiries regarding company benefit programs and policies in a confidential and timely manner.
• Provide support for administrative activities related to group benefit plans, including health, dental, vision, 401(k), Life Insurance, Employee Assistance Program (EAP), FSA, COBRA, LTD, STD, and other benefits as needed.
• Collaborate with the Benefits Specialist to develop Standard Operating Procedures (SOPs) for benefits policies and programs.
• Manage vendor premium payments and reconciliation of such premiums to payroll system deductions.
• Leave Management
• Support employee leave programs by initiating leave discussions and processing leave paperwork.
• Assist in maintaining accurate employee leave records and analyze trends to identify opportunities for improvement.
• Ensure compliance with FMLA, ADA, PFL, STD, LTD, and other applicable legal, state, and federal regulations.
• Work with the Leave Specialist to develop SOPs for leave policies and programs.
• Process Improvement
• Apply a continuous improvement approach to benefits and leave administration, identifying opportunities to increase efficiency and reduce costs.
• Ensure compliance with all applicable regulations related to benefits, leave, and employment policies.
• Administrative & Special Projects
• Organize and maintain human resources files, documents, and records.
• Participate in special projects and perform other HR-related administrative duties as needed.

Requirements:

• Bachelor’s degree required
• 3+ years of experience in US-based benefits and leave role
• Exceptional interpersonal skills and ability to maintain a professional demeanor
• High degree of integrity and demonstrated ability to maintain confidentiality
• Strong attention to detail and accuracy in managing sensitive data
• Ability to manage multiple projects simultaneously
• Resourceful self-starter who can work independently and as part of a team
• Proficiency with Microsoft Office Applications including Word, Excel, SharePoint and PowerPoint
• High-level proficiency of written and verbal communication in English

What's important to us:  

• Positive Attitude – All SupplyHouse.com employees, regardless of team or location, work together to serve our customers. We pride ourselves on fostering a dynamic culture where we encourage all ideas and listen to our customers to help consistently improve our business. 
• GRIT – Led by our core values of Generosity, Respect, Innovation, Teamwork, and Grit, we’re dedicated to maintaining a supportive work environment that celebrates diversity, embraces inclusivity, and empowers everyone to reach their full potential.   
• Having Fun – No really! We love team building events, guest speakers, skill development workshops, group celebrations, and company sponsored activities.  
• Diversity and Inclusion – We promote a welcoming work environment and encourage individuals of all backgrounds to find community at our ‘House. 

Why work with us: 

• We have awesome benefits – We offer 100% company-paid medical insurance for you and your loved ones, privileged and sick leave, paid holidays, competitive Provident Fund contributions, Employee Assistance Program, and more! 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives, flex-time policy, and mental health hours! 
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide tremendous potential for career growth through our hands-on training, DE&I initiatives, opportunities for internal mobility, and professional development reimbursement budget. 
• We give back – We live and breathe our core value, generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

What our employees are saying:

• "SupplyHouse truly cares about people and every team member is treated with respect. New ideas and opinions are valued, regardless of the employee's seniority. We can always expect to get help from others to grow both professionally and personally. Even across different time zones, I still feel the same closeness and connection to my team."
• “I love working at SupplyHouse.com! The company fosters a great culture and there's a genuine sense of camaraderie among colleagues. Work-life balance is emphasized, offering flexibility and support to ensure I can excel both professionally and personally. It's refreshing to be part of a team where I feel valued, appreciated, and encouraged to grow. Since SupplyHouse has remote team members in various parts of the world, I feel as much a part of the team as anyone else. I couldn't ask for a better place to work!”
• “As an international team member of SupplyHouse, I’ve had the privilege of collaborating with a diverse group of talented individuals, each bringing unique perspectives and skills to the table. This experience not only allows me to learn from exceptional colleagues but also creates an environment where cultural exchange is celebrated." 

To learn more, check us out on our website at https://www.supplyhouse.com/our-company and on LinkedIn at https://www.linkedin.com/company/supplyhouse/!  

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted according to applicable laws and regulations.

Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.