PERKS
Community
We are always finding ways to collaborate — be it at work on a project or after work at the bowling alley.
Environment
With a cubicle-free floor plan, start-up mentality, and personally involved President and COO — everyone knows everyone.
Casual Dress Code
It's really simple, we don't have one. Wear what you want and be comfortable. Your friends will be jealous.
Opportunity
As the company continues to grow, so do your opportunities. Develop your skills and take on new challenges daily.
Insurance
We offer great medical, dental, and vision plans to all employees so you can continue to be happy and healthy.
401K
Save for your future using retirement plans with up to 4% company match. Future-you will be thankful.
Free Food
Bagels and hot breakfasts on Wednesdays, pizza on Fridays, and a loaded kitchen every day. Hope you're hungry.
Pet Friendly
Dogs are a common sight around here. We love our four-legged team members. Bring in yours!
OPEN POSITIONS
Warehouse Associate (Columbus)
Do you prefer jobs that require you to be active over those that ask you to remain seated for most of the day? Do you enjoy working in a fast paced environment? We are looking for a hardworking individual to join our warehouse team and help us prepare orders for our customers.
You will get to work with our awesome team for 40 hours a week! Hours: Full Time (40 hours per week), with 2 days off each week.
The available positions in the warehouse include:
- Picking - gathering items from the shelves to fulfill customer orders using an RF scan gun.
- Packing - printing labels and packaging materials to get them ready for shipment.
- Receiving - checking in material from purchase orders and putting them away in the appropriate location/s.
These jobs might be for you if ...
- You are interested in physical work. You enjoy keeping your body and mind active throughout the day.
- You are patient, level-headed, and calm under pressure. You work hard to meet deadlines but do not get frustrated when things don't go according to plan.
- You pay attention to details, even if it means spending a little extra time on a task to make sure it is done correctly.
- You are motivated, driven and can maintain a positive attitude. You volunteer for new challenges without waiting to be asked.
We'd love for you to join our team! If you are interested in applying, please send us your resume.
Warehouse Associate (Cranbury)
Do you prefer jobs that require you to be active over those that ask you to remain seated for most of the day? Do you enjoy working in a fast paced environment? We are looking for a hardworking individual to join our warehouse team and help us prepare orders for our customers.
You will get to work with our awesome team for 40 hours a week! Hours: Full Time (40 hours per week), with 2 days off each week.
The available positions in the warehouse include:
- Picking - gathering items from the shelves to fulfill customer orders using an RF scan gun.
- Packing - printing labels and packaging materials to get them ready for shipment.
- Receiving - checking in material from purchase orders and putting them away in the appropriate location/s.
These jobs might be for you if ...
- You are interested in physical work. You enjoy keeping your body and mind active throughout the day.
- You are patient, level-headed, and calm under pressure. You work hard to meet deadlines but do not get frustrated when things don't go according to plan.
- You pay attention to details, even if it means spending a little extra time on a task to make sure it is done correctly.
- You are motivated, driven and can maintain a positive attitude. You volunteer for new challenges without waiting to be asked.
We'd love for you to join our team! If you are interested in applying, please send us your resume.
Customer Service Representative (45k) (Reno)
SupplyHouse.com, a growing and successful eCommerce company seeks help in our Reno location, on our Customer Service team! The ideal candidate will be comfortable speaking to customers, self-motivated, and have a college degree. Prior customer service experience is not required. The selected candidate will receive product training and attend a weekly customer service meeting. If you are motivated and want to start a career with a rapidly growing company, we want you to apply!
- Due to the circumstances regarding COVID-19, we are searching for someone who can currently perform this job remotely UNTIL they can transition into our Reno office when it reopens in August.
Job Type: Full-time
Salary: $45,000 /year ($21.63 /hour)
Location: Reno, NV (Lemmon Valley)
Schedule Options:
- Monday - Friday: 8:00AM - 5:00PM (more shift options available)
- Sunday, 6:00AM - 3:00PM and Monday - Thursday, 8:00AM - 5:00PM
- Saturday & Sunday, 6:00AM - 3:00PM and Monday - Wednesday, 8:00AM - 5:00PM
*Weekend Bonus*:Employees will be paid an additional $4 per hour for any hours worked on Saturdays and Sundays.
Responsibilities include:
- Answering phones in a friendly and professional manner
- Filtering customer calls and entering information on task sheets
- Placing customer orders
- Setting up customer returns
- Answering basic product questions
Requirements
- Ability to work both independently and as part of a team
- Excellent verbal and written communication skills
- Strong customer service skills
- Ability to remain calm during escalated situations
- Independent and thorough decision making
Educational Requirements:
Associates/Bachelor's degree preferred
OR
High School Diploma with at least 2 years of customer service experience
Benefits
- Benefits – 401K with company match, great medical, dental, and vision, life insurance, vacation and sick days.
- Opportunities to give back – We provide many opportunities throughout the year to give back to our local communities.
- Pet friendly office – Some of our employees are 4-legged and furry!
- Casual dress code – Think jeans and a t-shirt
- Fun – We hold tons of exciting team events each quarter!
Interested? Check us out! https://www.supplyhouse.com/our-company
Warehouse Associate (18/hr) (Reno)
SupplyHouse.com is looking for hardworking/positive individuals to add to our warehouse team in Reno! If you are motivated and want to start a career with a rapidly growing company, we want you to apply!
Hours:
- Monday-Friday: 10:30am - 7:30pm
40 hours per week, with 2 days off each week (Friday and Saturday)
Salary: $16.00/hr
*Please know that the current base pay rate for our Warehouse Associate position is $16.00 per hour. However, due to the current circumstances regarding COVID-19, we are offering an additional $2.00 per hour on top of the base rate from now through June 30th, 2021 in an effort to recognize the essential role, dedication, and hard work of our Warehouse team.
Available Positions:
- Picking: gathering items from the shelves to fulfill customer orders using an RF scan gun
- Packing: printing labels and packaging materials to get them ready for shipment
- Receiving: checking in material from POs to make them available for picking
Requirements
We think you will succeed if…
- You have a high school diploma or GED equivalent
- You have a positive/motivated ‘can-do’ attitude
- You are hardworking with a great work ethic
- You are pleasant, personable, and fun to be around
- You are a dependable team player
Benefits
- FREE Health Insurance (Empire Blue Connection EPO) and Life Insurance (New York Life)
- Additional medical, dental, vision plans available
- 401(k) with a company match
- Paid time off vacation days and sick days
- Paid holidays (6 holidays off each year)
- Ability to work with a great team!
Meet us here https://www.supplyhouse.com/meet-the-team
Product Support Representative (45k) (Reno)
SupplyHouse.com's customer service department seeks help answering technical questions regarding plumbing, heating, and HVAC products. No prior technical knowledge or experience in the industry is required! Intensive training will be given and product training classes will be conducted at various times throughout the year. The ideal candidate will be comfortable speaking to customers, self-motivated, and have a college degree. Prior customer service experience is not required. If you are motivated and want to start a career with a rapidly growing company, we want you to apply!
- Due to the circumstances regarding COVID-19, we are searching for someone who can currently perform this job remotely UNTIL they can transition into our Reno office when it reopens in August.
Job Type: Full-time
Salary: $45,000 /year ($21.63 /hour)
Location: Reno, NV (Lemmon Valley)
Schedule Options:
- Monday - Friday: 8:00AM - 5:00PM (more shift options available)
- Sunday, 6:00AM - 3:00PM and Monday - Thursday, 8:00AM - 5:00PM
- Saturday & Sunday, 6:00AM - 3:00PM and Monday - Wednesday, 8:00AM - 5:00PM
*Weekend Bonus*:Employees will be paid an additional $4 per hour for any hours worked on Saturdays and Sundays.
Responsibilities include:
- Answering phones in a friendly and professional manner
- Responding to product related questions from customers over the phone, chat and via email
- Communicating with suppliers and manufacturers in order to obtain accurate product information
- Following up with customers to ensure they receive accurate information in a timely manner
- Assisting customer service representatives with product related questions
- Attending product training classes
- Placing customer orders
- Setting up customer returns
Requirements
- Ability to work both independently and as part of a team
- Excellent verbal and written communication skills
- Strong customer service skills
- Ability to remain calm during escalated situations
- Independent and thorough decision making
Educational Requirements:
Associates/Bachelor's degree preferred
OR
High School Diploma with at least 2 years of customer service experience
Benefits
- Benefits – 401K with company match, great medical, dental, and vision, life insurance, vacation and sick days.
- Food … and lots of it – We have a fully stocked kitchen and catered breakfast and lunch 2 days a week
- Opportunities to give back – We provide many opportunities throughout the year to give back to our local communities.
- Pet friendly office – Some of our employees are 4-legged and furry!
- Casual dress code – Think jeans and a t-shirt
- Fun – We hold tons of exciting team events each quarter!
Package Care Associate (18/hr) (Reno)
SupplyHouse.com is looking for hardworking/positive individuals to add to our warehouse team in Reno! If you are motivated and want to start a career with a rapidly growing company, we want you to apply!
Hours:
- Sunday-Thursday OR Monday-Friday
- Monday - Friday hours: 10:30am - 7:30pm
- Sunday hours: 9am-5:30pm
Salary: $16.00/hr
*Please know that the current base pay rate for our Package Care Associate position is $16.00 per hour. However, due to the current circumstances regarding COVID-19, we are offering an additional $2.00 per hour on top of the base rate from now through June 30th, 2021 in an effort to recognize the essential role, dedication, and hard work of our Warehouse team.
Responsibilities:
- Preparing packages for shipping
- Sorting packages based on box size and shipping method
- Ensuring shipping area is clean, organized, and functioning properly
- Box making and stocking them for the packing department
- All other duties assigned by packing team lead and/or warehouse manager
Requirements
We think you will succeed if…
- You have a high school diploma or GED equivalent
- You have a positive/motivated ‘can-do’ attitude
- You are hardworking with a great work ethic
- You are pleasant, personable, and fun to be around
- You are a dependable team player
Benefits
- FREE Health Insurance (Empire Blue Connection EPO) and Life Insurance (New York Life)
- Additional medical, dental, vision plans available
- 401(k) with a company match
- Paid time off vacation days and sick days
- Paid holidays (6 holidays off each year)
- Ability to work with a great team!
Meet us here https://www.supplyhouse.com/meet-the-team
Pricing Associate (Melville)
SupplyHouse.com, a fast-growing and successful e-commerce company, is looking to add to our Vendor Management Team. This person will be responsible for maintaining pricing for products on the website and working with our vendors. Our ideal candidate will be extremely detail-oriented and embody our core values.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year
The Day to Day:
- Data entry to create and maintain price files across hundreds of brands
- Resolve pricing discrepancies discovered by the Accounting, Buying and Customer Service Teams
- Work closely with data team to add new products to the website
- Negotiate deals with our vendors
- Log and track price updates and vendor promotions
- Communicate price updates and promotions to appropriate teams, and answer any questions they may have
- Keep system up to date with all relevant vendor information
- Assist with add to site brands - ensuring accuracy with costs and vendor information from brands on the site
Requirements
- Bachelor’s degree (preferred)
- Strong attention to detail
- Excellent verbal and written communication skills
- Independent and thorough decision making
- Ability to work both independently and as part of a team
What's Important to us:
- Positive Attitude – We work in close quarters where attitudes are contagious.
- GRIT – Our 5 new core values! (Generosity, respect, innovation, teamwork and grit).
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Search Engine Optimization Manager (New York)
SupplyHouse.com, a rapidly growing e-commerce company in the plumbing, electrical, and HVAC space, is seeking a digital marketing expert to lead organic growth efforts through Search Engine Optimization (SEO). The role will be responsible for all organic search traffic, by combining a mix of technical marketing to identify new user intents/opportunities, and by driving scalable high-quality content. The ideal candidate is an analytical, results-driven leader with strong experience working in a fast-paced performance marketing team, and has a relentless appetite for building business and meeting customer needs.
We are looking for someone who can create holistic growth driving strategies and see them through to the end, working closely with internal teams on execution, reporting, testing, and scaling. There’s lots of room to grow, and this role will help to define the future of the SEO program and team at SupplyHouse.com. This role reports to the Head of Growth of SupplyHouse.com.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Some of what you'll do:
- Develop & align overarching SEO strategies to drive business objectives; pivot strategies for changes in business needs, landscape, or search patterns.
- Execute the day-to-day SEO work including keyword research, competitive analysis, technical auditing, page optimization, editorial strategy, site relaunches, UX / SEO designs, authority acquisition strategy, and troubleshooting organic traffic anomalies.
- Responsible for channel traffic, revenue, and growth; autonomy to develop strategy, build roadmaps / timelines, prioritize initiatives, streamline workflows, create reporting, and collaborate with teams for tactical execution.
- Drive the creation of relevant content ranging from text-based descriptions and FAQ’s to infographics, videos, blog posts, and more.
- Define performance metrics and goals, create and deliver reports to key internal stakeholders.
- Consistently refine & enhance internal workflows for maximum department efficiency & improved project outcomes.
- Research & deploy new SEO advanced strategies where applicable & opportunistic.
- Investigate & recommend new SEO tools & technologies to our marketing stack.
- Responsible for SEO training and thought leadership, which includes news-sharing, short training sessions, and evangelism for SEO across the organization.
- Liaise with third-party contractors and agencies, internal stakeholders, and cross-functional teams.
- Determine the future of the SEO program direction, investment, and resourcing.
Requirements
- You have 5+ years of Search Engine Optimization experience (required)
- You are an expert with SEO research & auditing tools including Screaming Frog, SEMRush, Moz, Google Trends, etc.
- You have expertise with site diagnostic / tracking platforms such as Google Search Console and Google Analytics
- You have an ability to use SEO-relevant data to transform data sets into actionable insights and develop tactical next steps to drive organic traffic and conversions for our business
- You have experience managing internal relationships and leading SEO discussions, and can eloquently articulate complex strategy and tactics in easy-to-understand terms
- You have an advanced understanding of HTML / CSS / JS
- You have developed advanced Excel Skills – pivot tables, vlookups, data validation, conditional formatting, etc.
This role may be a fit for you if:
- You’re a creative thinker, assertive problem solver, and a solid collaborator
- You have exceptional communication skills, both written and verbal
- You’re active in self-education and staying up to date on latest search trends
- You thrive in ambiguity and are capable of ad-hoc problem solving on the fly
- You have an ability to place yourself in various audience mindsets to uncover different interests to help build editorial strategy
- You have a 4-Year College degree (Marketing, Writing, Business, or other analytical field preferred)
- You have experience and/or understanding of Paid Search
SupplyHouse.com strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Copywriter (Melville)
SupplyHouse.com, an ecommerce heating, plumbing, and HVAC supply company, is searching for a Copywriter to join our Marketing Team. If you are a creative individual who is comfortable writing everything from video scripts to product information pages, we want to hear from you!
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Responsibilities:
- Developing and solidifying a cohesive brand voice throughout all our channels.
- Creating product related documents (i.e. category and product page text, branded PDF resources, etc).
- Writing copy for Google AdWords and SEO uses.
- Collaborating with team members on a variety of marketing communications (i.e. promotional emails, brand campaigns, internal events, etc).
- Continuously updating website copy and working with the Design team on various projects involving website copy and website content, including images, banners, and company pages.
- Generating, researching, and pitching ideas for blog strategy and posts.
- Writing, editing, publishing, and promoting content on our blog and resource center.
- Coordinating and updating our Meet the Team Page – writing employee bios and posting them on our site.
- Work closely with stakeholders on proofing press releases, radio and podcast ad copy, and video bios.
- All other responsibilities assigned by the Team Lead.
Requirements
- Bachelor's degree in marketing, communications or related field
- Solid understanding of marketing and advertising principles
- Ability to understand the needs, motivations, and aspirations relevant to our audiences
- A superior grasp of the English language
- A team player mentality and passion towards any work given
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
IT Support Technician (Cranbury)
The Warehouse IT Support Technician is responsible for responding to and remediating end user technical issues in the warehouse along with supporting and maintaining the organization’s on-site IT systems, networking services, desktops, and peripherals. The Warehouse IT Support Technician will be the primary and direct point of contact for all issues whose primary focus is the operation of the facility. They will troubleshoot problems in a timely and accurate manner and provide end-user assistance as required. Other duties include processing end-user equipment requests, providing helpdesk support, and providing administrative support for the Warehouse office team as needed. The ideal candidate will have a college degree, experience in IT or Helpdesk support, and strong interpersonal and communication skills.
Role Type: Full-Time
Location: Cranbury, NJ
Responsibilities
- Provide prompt technical assistance and support for any technical issues and requests related to the warehouse operations.
- Perform diagnosis and resolution of end-user IT related issues
- Install, maintain, and troubleshoot the following:
- PC & laptop hardware, software, and peripherals
- Network hardware and software
- RF guns, scanners, tablets, and wireless access points
- Video Surveillance and Access Control systems
- Local servers
- MS-365 email and SharePoint accounts
- Printers
- Phones
- Administer and resolve issues with end-user workstations and devices
- Provide hand and eyes support to corporate IT Infrastructure team or supporting vendors to assist with remote troubleshooting and problem resolution as needed
- Maintain inventory of all local IT equipment and software
- Develop or modify IT Help Desk procedures
- Lifting of moderately heavy objects, such as computers, printers, and peripherals.
- Occasional off-hours support as needed
- Coordinate with 3rd party vendors for PC and printer hardware repairs, installation of cabling and network equipment, and other IT related service calls
- Deploy and maintain desktop images and application software
- Maintain inventory levels for equipment on site in a neat and organized fashion, request additional equipment (PCs, laptops, etc.) once levels drop below company standard
- Collaborate with Technology team members to ensure efficient operation of the organization’s warehouse and office environments.
- Provide IT related support for remote office workers as needed
- Image various end-user devices
- Engage and work with third-party support and PC equipment vendors as needed
- Basic account management associated with end-user access and permissions
- Provide back-up support to the office coordinator, assisting with various admin tasks when office coordinator is out or on break or IT tasks are completed
Requirements
- Associates degree or higher in an IT, Business, or similar field
- 1 to 2+ year’s work experience providing Level1/Level2 IT Support for end-user requests and issues
- Ability to effectively prioritize and multi-task in a fast-paced environment.
- Knowledge of Microsoft, Android and Apple OS
- Experience supporting security surveillance systems, voice, and paging systems
- Familiarity with collaboration tools such as Slack and Microsoft Teams
- Working knowledge of PC and desktop hardware, software, and operating systems (Windows)
- Working knowledge of MS-365
- Basic understanding of IT infrastructure skills and concepts
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- A polite, friendly demeanor and a passion for helping others
- Must be authorized to work in the United States
Additional Preferred Experience/Qualifications
- Experience working in a warehouse or distribution facility environment
- Familiarity with cloud-based solutions such as Microsoft 365 and Google Docs
- Ability to install and terminate Ethernet cabling and LAN jacks
Benefits
- Benefits – 401k with company match, great medical, dental, and vision insurance, and life insurance
- Paid Time Off – Vacation days, sick days, and six paid holidays throughout the year
- Casual Dress Code – Think jeans and a t-shirt!
- Teamwork Environment – Team building events and employee care packages once a month!
Part Time Warehouse Associate (18/hr) (Reno)
SupplyHouse.com is looking for hardworking, motivated individuals to join our warehouse team! If you enjoy working in a fast-paced environment and would like to start a career with a rapidly growing company, we would like to hear from you! Warehouse Associate is Part-time (2-3 days per week)
Part Time Schedule of Warehouse Associate
Option 1 (Sundays and Mondays):
- Sunday: 9:00-5:30pm, 9:00-1:00pm, OR 1:30pm-5:30pm
- Monday: 11am-7:30pm, 11am-3pm, OR 3:30pm-7:30pm
- Total Hours: Up to 16 hrs
Option 2 (Fridays, Sundays, and Mondays):
- Friday: 11am-7:30pm, 11am-3pm, OR 3:30pm-7:30pm
- Sunday: 9:00-5:30pm, 9:00-1:00pm, OR 1:30pm-5:30pm
- Monday: 11am-7:30pm, 11am-3pm, OR 3:30pm-7:30pm
- Total Hours: Up to 24 hrs
Salary of Warehouse Associate: $18/hour (paid weekly)
Location: Reno, NV (Lemmon-Valley area)
Available Positions:
- Picking – Gathering items from the shelves to fulfill customer orders using an RF scan gun.
- Packing – Printing labels and packaging materials to get them ready for shipment
Requirements
- High school degree or GED equivalent (Required)
- Authorized to work in the United States (Required)
- Physical work - ability to lift up to 50 lbs
- Patience, level-headed, calm under pressure and meet deadlines
- Close attention to detail
- Motivated and driven while maintaining a positive attitude
We think you will succeed as a Warehouse Associate if...
- You have a positive/motivated ‘can-do’ attitude
- You are hardworking with a great work ethic
- You are pleasant, personable, and fun to be around
- You are a dependable team player
Background screenings will be performed during the hiring process. SupplyHouse provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
COVID-19 Considerations:
- Must wear masks while in the building. The company provides masks.
- 6ft distancing
Benefits
- Eligible for a 401(k) retirement plan after 1 year of part-time employment
Customer Service (Melville)
SupplyHouse.com, a growing and successful e-commerce company, seeks help on our expanding Customer Service Team. The ideal candidate will be comfortable speaking to customers and self-motivated. Prior customer service experience is not required. The selected candidate will receive product training and attend a weekly customer service meeting.
This is a fully remote-based role. However, our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year ($21.63/hour)
Schedule Options:
- Monday - Friday, 8:00AM - 5:00PM
- Sunday, 9:00AM - 6:00PM and Monday - Thursday, 8:00AM - 5:00PM
- Saturday & Sunday, 9:00AM - 6:00PM and Monday - Wednesday, 8:00AM - 5:00PM
*Weekend Bonus*: Employees will be paid an additional $4 per hour for any hours worked on Saturdays and Sundays.
The Day to Day:
- Answering phones in our call center, and of course being friendly and professional to our customers!
- Filtering customer calls and entering information on task sheets
- Placing customer orders
- Processing customer returns
- Answering basic product questions – and we mean basic. You are not expected to be a product expert
- Making independent and thorough decisions on your own
- Working as both part of a team and individually
Requirements
- Excellent verbal and written communication skills
- Ability to remain calm during escalated situations
- Personal laptop/computers are preferred
- Personal cell phone (calls are routed through ShoreTel with call forwarding so your number is completely private)
- Stable internet connection
What's Important to us:
- Positive Attitude – We work in close quarters where attitudes are contagious
- GRIT – Our 5 new core values! (Generosity, respect, innovation, teamwork and grit).
- Education – Associates/Bachelor's degrees preferred or High School Diploma with 2 years of Customer Service experience
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back – We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Product Support Representative (Melville)
SupplyHouse.com's Customer Service Department seeks help answering technical questions regarding plumbing, heating, and HVAC products. No prior technical knowledge or experience in the industry is required! Intensive training will be given and product training classes will be conducted at various times throughout the year. The ideal candidate will be comfortable speaking to customers and self-motivated. Prior customer service experience is not required. If you are motivated and want to start a career with a rapidly growing company, we want you to apply!
This is a fully remote-based role. However, our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year ($21.63/hour)
Schedule Options:
- Monday - Friday, 8:00AM - 5:00PM
- Sunday, 9:00AM - 6:00PM and Monday - Thursday, 8:00AM - 5:00PM
- Saturday & Sunday, 9:00AM - 6:00PM and Monday - Wednesday, 8:00AM - 5:00PM
*Weekend Bonus*: Employees will be paid an additional $4 per hour for any hours worked on Saturdays and Sundays.
The Day to Day:
- Answering phones in a friendly and professional manner
- Responding to product related questions from customers both over the phone and via email
- Communicating with suppliers and manufacturers in order to obtain accurate product information
- Following up with customers to ensure they receive accurate information in a timely manner
- Assisting customer service representatives with product related questions
- Attending product training classes
- Placing customer orders
- Setting up customer returns
Requirements
- Ability to work both independently and as part of a team
- Excellent verbal and written communication skills
- Ability to remain calm during escalated situations
- Independent and thorough decision making
What's Important to us:
- Positive Attitude – We work in close quarters where attitudes are contagious
- GRIT – Our 5 new core values! (Generosity, Respect, Innovation, Teamwork and Grit).
- Education – Associates/Bachelor's degrees preferred or High School Diploma with 2 years of Customer Service experience
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Warehouse Associate (Farmers Branch)
SupplyHouse.com, a successful e-commerce heating, plumbing, and HVAC supply company, is seeking Warehouse Associates to add to our warehouse team in our new Texas location! If you are motivated and want to start a career with a rapidly growing company, we want you to hear from you!
Job type: Full time, non-exempt
Hours: Monday-Friday 11am - 8pm
Location: Farmers Branch, TX
Base pay rate: $16/hour (paid weekly)
Positions available in: Picking, Packing or Receiving
- Picking: gathering items from the shelves to fulfill customer orders using RF scan gun
- Packing: printing shipping labels and packaging materials to get them ready for shipment
- Receiving: checking in material from POs to make them available for picking
We think you will succeed as a Warehouse Associate if...
- You have a positive ‘can-do’ attitude
- You are hardworking with a great work ethic
- You are pleasant, personable, and fun to be around
- You are a dependable team player
- Enjoy working in a fast pace environment
Requirements
- High school degree or equivalent
- Authorized to work in the United States
- Comfortable being on your feet for extended periods of time
- Ability to lift up to 50lbs
Benefits
- Medical, dental, vision, life insurance and 401k plans available (free health insurance option)
- Paid time off - vacation and sick days
- Salaries reviewed twice a year
- Casual dress code
- Ability to work with a great time!
We look forward to hearing from you! If you are interested in applying, please send us your resume. Check us out! https //www.supplyhouse.com/meet-the-team
Background screenings will be performed during the hiring process. SupplyHouse provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Buying Associate (Melville)
SupplyHouse.com, a fast growing and successful e-commerce company, seeks a full time Buying Associate to add to our Buying Team! The selected individual will be responsible for managing our inventory and working with vendors to ensure accurate business transactions.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year
Responsibilities:
- Creating and submitting purchase orders.
- Ensuring products are shipped accurately and according to deadlines.
- Monitoring shipments and keeping lead times current.
- Assist in maintaining appropriate inventory levels based on seasonal trends.
- Developing rapport with suppliers in order to maximize favorable purchasing conditions and returns.
- Communicating with co-workers and vendors to discuss defective or unacceptable goods or services and determine corrective action.
Requirements
- Bachelor’s degree
- Excellent verbal and written communication skills
- Professional phone etiquette - pleasant and personal demeanor
- Strong attention to detail
- A demonstrated sense of urgency
- Ability to perform cost/price analysis & to prioritize and meet deadlines
- Ability to work well both independently and in a team setting
What's Important to Us
- Positive Attitude – We work in close quarters where attitudes are contagious
- GRIT – Our 5 core values! (Generosity, Respect, Innovation, Teamwork, and Grit)
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back – We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Accounts Payable Associate - Entry Level (Melville)
SupplyHouse.com, a fast growing and successful e-commerce company, seeks a full time entry level Accounts Payable Associate to add to our Accounting Team! The selected individual will be responsible for ensuring that our company’s suppliers are paid accurately and on time.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year ($21.63/hour)
Responsibilities
- Price checking and reviewing all invoices for approval prior to payment
- Putting payments together and ensuring vendors are paid both accurately and in a timely manner so that discounts are applied appropriately
- Data entry using NetSuite
- Processing and keeping track of return credits
- Effectively work with various internal parties to resolve discrepancies between invoices, purchase orders (POs), and payments.
- Respond to all co-worker and vendor inquires in a professional and timely manner.
Requirements
- Bachelor’s degree (Accounting and Business degrees preferred)
- Proficient data entry skills
- Strong attention to detail
- Pleasant and personal demeanor
- Excellent verbal and written communication skills
What's Important to Us
- Positive Attitude – We work in close quarters where attitudes are contagious
- GRIT – Our 5 new core values! (Generosity, respect, innovation, teamwork and grit).
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back – We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Full Stack Developer (Melville)
SupplyHouse.com is looking for a talented Full Stack Java Developer to add to our team! This is a great opportunity to sharpen your front and back-end development skills in a fun and innovative environment.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Salary: $80,000-$100,000/year
Responsibilities:
- Participating in all phases of software development: requirements, design, development, testing, deployment, and maintenance
- Implementing user-friendly front-end functionalities for our shopping site and supporting backend APIs and services.
- Developing applications to support company internal operations.
- Ensuring system reliability and optimizing performance
- Developing new user-interface (UI) components
- Building reusable code and libraries for future use
- Ensuring the technical feasibility of UI/UX designs
- Optimizing application for maximum speed and scalability
- Creating and maintaining promotional banners throughout the site
- Building templates for new pages and page redesigns
Requirements
- Bachelor's or Master's degree in computer science
- Proficiency in HTML, JavaScript, CSS and the latest developments in front end technology and cross-browser responsive CSS (Bootstrap, CSS3) and JavaScript libraries (React, jQuery etc.)
- Experience in programming languages, specifically Java & SQL (RDBMS concepts)
- Experience using Chrome tools, and text editors (i.e Sublime)
- Experience with the full Software Development Life Cycle; front-end and back-end web application development; implementing business logic and developing user interfaces
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Senior Front End Developer (React) (Melville)
SupplyHouse.com is looking for a full time Senior Front-End Developer to combine the art of design with the art of programming and come create with us! The selected individual will work with our graphic designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Salary: $120,000-$140,000/annually
Responsibilities:
- Developing new user-interface (UI) components and building reusable code and libraries for future use
- Ensuring the technical feasibility of UI/UX designs
- Optimizing application for maximum speed and scalability
- Assuring that all user input is validated before submitting to back-end
- Collaboration with Product Designers, Product Managers, and the back-end development team to ensure tech and design are in sync and to delivery client facing products.
- Review Code written by front end developers.
- Serve in a mentor role to team members
- Ensure industry standard development best practices are observed, including accessibility and privacy compliance
- Awareness and implementation of SEO best practices
- Keeping up with the latest front end technology in the industry.
Requirements
- Bachelor’s Degree in Computer Science or related field
- 6+ years of experience in Responsive Web Design and proficiency in HTML5, CSS3, Javascript (ES5+), Bootstrap, Photoshop, Node.js
- 6+ years of experience in client-side scripting and JavaScript frameworks, including jQuery, Vue.js, ReactJS etc.
- 3+ years of experience in ReactJS
- In depth understanding of RESTful services/APIs and asynchronous programming
- Experience with JS Frontend unit/integration testing.
- Experience with state management library (Redux, Vuex
- Experience with object storage services (eg. S3)
- Experience translating prototypes and designs into clean, valid, and launch-ready mark-up.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Passion for producing pixel perfect code
- Experience with CSS pre-processing frameworks (Sass or Less).
- Knowledge of CMS systems (i.e. WordPress and Joomla)
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Human Resources Coordinator (Melville)
SupplyHouse.com, a successful e-commerce company, is seeking a coordinator to add to our Human Resources Team! This individual will join our Recruiting Team to help us provide an exceptional experience for our candidates throughout the interview process.
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time, Non-Exempt
Location: Remote, New York City Metropolitan Area
Salary: $45,000/year ($21.63/hour)
The Day to Day:
- Assisting in the recruitment process, including but not limited to:
- Advertising and managing job postings on a variety of hiring platforms
- Updating job descriptions to assure they are accurate for the position
- Reviewing, evaluating, and distributing resumes
- Phone screening potential candidates
- Scheduling interviews and maintaining the interview calendar
- Sending confirmation and rejection emails
- Greeting interviewees when they arrive and directing them to the appropriate location
- Communicating internally to ensure the appropriate interviewers are informed
- Maintaining historical candidate data (filing and scanning of resumes and documents)
- Taking calls from other departments regarding applicants
- Representing the company at university career fairs
- Handling sensitive and confidential documents and protecting the security of this information
- Serving as a backup receptionist when necessary
- All other responsibilities as assigned by the Human Resources Captain
Requirements
- A passion for candidate experience and delivering a great recruiting process
- Exceptional organization skills, with a knack for juggling multiple priorities and a strong attention to detail
- The ability to stay focused while handling repetitive tasks
- Excellent oral and written communication
- Team player mentality
- Proficiency in Microsoft Word, Excel, and Google Suite
What’s important to us:
- Education – Bachelor’s degrees are preferred
- GRIT – We are looking for someone who embodies our core values (Generosity, Respect, Innovation, Teamwork, and Grit)
- Any experience with Workable or another ATS is a HUGE plus!
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Graphic Designer (Melville)
SupplyHouse.com, a rapidly growing e-commerce plumbing and HVAC supply company, is looking for a Graphic Designer to join our team. If you are passionate about graphic/web design, we want to hear from you!
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Responsibilities:
- Create and design various materials for print and digital collateral.
- Ensure projects are completed with high quality and on schedule.
- Establish creative direction for the company as well as brand guidelines.
- Prioritize and manage multiple projects within design specifications.
- Perform retouching and manipulation of photos.
- Work with a wide range of media and graphic design software.
- Design original pieces, including illustrations and infographics.
- Generate ideas to portray concepts and advertise products/services.
- Create gif animations using Photoshop or After Effect.
Requirements
- Proven work experience as a Graphic Designer or similar role
- Strong portfolio of design projects
- Excellent communication and time management skills
- Team player that can collaborate with various stakeholders
- Knowledge of wireframe tools (e.g., Wireframe.cc and In Vision)
- Up-to-date knowledge of design software like Adobe Illustrator, Photoshop, InDesign and Figma
What’s important to us:
- Education – Bachelor’s degree in Design, Computer Science, or relevant field
- GRIT – We are looking for someone who embodies our core values (Generosity, Respect, Innovation, Teamwork, and Grit)
- Someone who is detail-oriented, a problem solver, and customer-centered
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
User Experience Designer (Melville)
SupplyHouse.com, a rapidly growing e-commerce plumbing and HVAC supply company, is looking for a User Experience Designer to join our team. If you love identifying usability opportunities from the root and turning raw ideas into immersive, intuitive online experiences, we would like to hear from you!
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Job Responsibilities:
- Gather and evaluate user requirements in collaboration with product managers
- Perform user research and testing
- Illustrate design ideas using storyboards, process flows, and sitemaps
- Design graphic user interface elements, like menus, tabs, widgets, navigation buttons, and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look
- Conduct testing of sample applications, websites, and software to evaluate user experience and ease of design
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors, and images
- Optimize and improve user experience through design and usability best practices
- Work with the Creative Team and visual designers to incorporate a visual or brand identity into the finished product
- Consider the differences between the web and app including all the different sizes of devices with the key break points
- Communicate design ideas and prototypes to developers and key stakeholders
- Collaborate with the Design Team on all design related projects with feedback and insights
Requirements
- Proven work experience as a UI/UX Designer or similar role
- Strong portfolio of design projects
- Excellent communication and time management skills
- Team player that can collaborate with various stakeholders
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Figma, Adobe Illustrator and Photoshop
What’s important to us:
- Education – Bachelor’s degree in Design, Computer Science or relevant field
- GRIT – We are looking for someone who embodies our core values (Generosity, Respect, Innovation, Teamwork, and Grit)
- Someone who is detail-oriented, a problem solver, and customer-centered
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back - We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Product Owner (Melville)
SupplyHouse.com, a rapidly growing e-commerce industrial supply company, is searching for a Product Owner to join our Business Operations Team. This strategic role is critical to executing a wide variety of large, complex projects around the business. If you have stellar strategic, analytical, and communication skills, and are looking for a dynamic position working with cross-functional teams to build great products – we want to hear from you!
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Position Summary:
The Business Operations Product Owner is responsible for owning business strategy and execution of a variety of product updates from the discovery process through testing technical output. The role requires serving as a SCRUM Product Owner on cross-functional teams consisting of Business, Design, and IT members in driving change to SupplyHouse’s e-commerce website, app, and internal business software.
Essential Functions:
- Involvement in product discovery including drawing insights from data analysis, and customer and stakeholder interviews
- Responsible for collecting and determining business strategy for projects and translating them into user stories and business requirements for product team
- Builds product documentation within JIRA and runs scrum ceremonies including sprint planning and sprint review
- Serves as point-person on projects to clarify business requirements and UX strategy to IT, and ultimately responsible for testing and approval of implementation
Requirements
- A Bachelor’s degree (Business or STEM field preferred but not required).
- Exceptional problem solving skills and decision-making abilities.
- Excellent written and verbal communication skills.
- The ability to multi-task and reprioritize as needed.
- Excitement for working at the intersection of technical problem solving and creative design thinking.
- Experience with the SCRUM process is a plus.
- Experience with JIRA is a plus.
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back – We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Product Manager (Melville)
SupplyHouse.com, a rapidly growing e-commerce industrial supply company is searching for a Product Manager to join our Business Operations Team. This is a high-profile role, critical to executing a wide variety of large, complex projects around the business. If you have stellar strategic, analytical, and communication skills, and are looking for a dynamic position leading cross-functional teams to build great products – we want to hear from you!
This is a remote-based role for anyone living in the New York City Metropolitan Area. The role will require the candidate to travel to our Melville, NY Headquarters office approximately 1 day per month, and our offices are always available for staff to use as much as desired.
Role Type: Full-Time
Location: Remote, New York City Metropolitan Area
Position Summary:
The Business Operations Product Manager is responsible for the goal-setting, discovery process, backlog refinement, and communication and ownership of business requirements for major product updates. The role requires leading cross-functional teams consisting of Business, Design, and IT members in driving change to SupplyHouse’s e-commerce website, app, and internal business software.
Essential Functions:
- Involvement in product discovery including drawing insights from data analysis, and customer and stakeholder interviews
- Ownership of product backlog and product requirements/user stories
- Responsible for collecting and determining business strategy for projects and translating them into user stories and business requirements for product team
- Builds product documentation within JIRA and runs scrum ceremonies including sprint planning and sprint review
- Serves as point-person on projects to clarify business requirements and UX strategy to IT, and ultimately responsible for testing and approval of implementation
- Operates as business leader on major new initiatives and helps develop cross-functional team dynamics
Requirements
- A Bachelor’s degree (Business or STEM field preferred but not required).
- 5+ years of experience with 3+ years serving in a similar role on a product/technology team (within e-commerce is strongly preferred).
- Experience with JIRA and Confluence, or equivalent tools.
- Strong leadership skills and tendency to invest in colleagues and team growth.
- Exceptional problem solving skills and decision-making abilities.
- Excellent written and verbal communication skills.
- The ability to multi-task and reprioritize as needed.
- CSPO or equivalent is strongly preferred.
Benefits
- We have awesome benefits – 401k with company match, 100% company-paid medical insurance options, dental, vision, life insurance, vacation, and sick days. Our office is also equipped with an on-site gym, nap room, and meditation room.
- Flexible work scheduling – Many roles at SupplyHouse are remote-based, and we provide some flexibility with work hours depending on the needs of your role and team.
- We give back – We provide many opportunities to help our local communities, with both structured and informal ways to get involved.
- We don’t take ourselves too seriously – We have a casual dress code, a pet-friendly office, and demonstrate respect to our colleagues, partners, and customers.
- We have fun – We have a pool table, ping pong, and a basketball court in the office. We have monthly team building events. And we’re constantly icebreaking each other over Zoom. Look out for our movie nights, bowling leagues, and more!
Check us out! https://www.supplyhouse.com/our-company
Human Resources Administrator (Cranbury)
SupplyHouse.com, a successful e-commerce heating, plumbing, and HVAC supply company, is seeking a Human Resources Administrator to add to our HR Team in our Cranbury, NJ location! This individual will be responsible for supporting core HR functions and crafting the employee experience. If you have a passion for people, principles, and processes, we’d love to hear from you!
Location: Cranbury, NJ
Job Type: Full-Time, Non-Exempt
Hours: Monday - Friday, 9:00 a.m. - 5:30 p.m. (30 minute lunch break)
Salary: $45,000-$50,000/year
Responsibilities:
- Assist in the whole recruiting process including, but not limited to: Reviewing resumes, phone screening, and interviewing
- Run background checks and call references
- Support the HR department in additional areas as needed by assisting with:
- Preparing, distributing, and processing new hire paperwork
- Administrative activities related to employee benefits, including health/dental/vision insurance, 401(k), life insurance and employee leave management
- Maintaining accurate employee time cards and information in order to ensure accurate payroll processing
- Answering employee questions regarding any payroll or benefits inquiries and effectively handle all issues in a confidential and timely manner
- Ensuring compliance with labor regulations
- Coordinating engagement and culture initiatives for employees
- All other responsibilities as assigned by the SupplyHouse Leadership Team
Requirements
- Bachelor’s degree
- Previous administrative experience
- Previous experience with processing payroll and managing benefits (ex. Health insurance/401(k)) is a plus!
- Previous experience with an HRIS (Ex. Paylocity) and/or Applicant Tracking System (Ex. Workable) is a plus!
- Excellent oral and written communication skills
- Strong organizational skills
- Willingness to help wherever needed and comfortable with ambiguity
- Flexibility; ability to deal with unexpected challenges quickly, calmly, and efficiently
Benefits
- Benefits – 401k with company match, great medical, dental, and vision insurance, and life insurance.
- Paid Time Off – Vacation days, sick days, and six paid holidays throughout the year.
- Casual Dress Code – Think jeans and a t-shirt!
- Teamwork Environment – Team building events and employee care packages once a month.
IT Support Technician (Reno)
The IT Support Technician is responsible for responding to and remediating end user technical issues in the warehouse along with supporting and maintaining the organization’s onsite and remote IT systems, networking services, desktops, and peripherals.
The Warehouse IT Support technician will be the primary and direct point of contact for all issues whose primary focus is the operation of the facility. They will troubleshoot problems in a timely and accurate manner and provide end-user assistance as required. Other duties include processing end-user equipment requests, providing help desk support for on-site and remote users, and providing administrative support for the Warehouse office team as needed. The ideal candidate will have a college degree, experience in IT or Helpdesk support, and strong interpersonal and communication skills.
Responsibilities
- Provide prompt technical assistance and support for any technical issues and requests related to the warehouse operations.
- Perform diagnosis and resolution of onsite and remote end-user IT related issues
- Administer and resolve issues with end-user workstations and devices
- Install, maintain, and troubleshoot the following:
- PC & laptop hardware, software, and peripherals
- Network hardware and software
- RF guns, scanners, tablets, and wireless access points
- Video Surveillance and Access Control systems
- Local servers
- MS-365 email and SharePoint accounts
- Printers
- Phones /Voice systems
- Administer and resolve issues with end-user workstations and devices
- Coordinate with 3rd party vendors for PC and printer hardware repairs, installation of cabling and network equipment, and other IT related service calls
- Provide hand and eyes support to corporate IT Infrastructure team or supporting vendors to assist with remote troubleshooting and problem resolution as needed
- Deploy and maintain desktop images and application software
- Maintain inventory levels for equipment on site in a neat and organized fashion, request additional equipment (PCs, laptops, etc) once levels drop below defined thresholds
- Collaborate with Technology team members to ensure efficient operation of the organization’s warehouse and office environments.
- Provide IT related support for remote office workers as needed
- Configure various end-user devices based on company standard
- Maintain inventory of all local IT equipment and software
- Develop or modify IT Help Desk procedures
- Engage and work with third-party support and PC equipment vendors as needed
- Basic account management associated with end-user access and permissions
- Lifting of moderately heavy objects, such as computers, printers, and peripherals.
- Provide back-up support to the office coordinator, assisting with various admin tasks when office coordinator is out or on break or IT tasks are completed
- Occasional off-hours support as needed
Requirements
- Associates degree or higher in an IT, Business, or similar field
- 1 to 2+ year’s work experience providing Level1/Level2 IT Support for end-user requests and issues
- Working knowledge of PC and desktop hardware, software, and operating systems (Windows)
- Working knowledge of MS-365
- Basic understanding of IT infrastructure skills and concepts
- Strong analytical and problem-solving abilities.
- Ability to effectively prioritize and multi-task in a fast-paced environment.
- Excellent communication and interpersonal skills.
- A polite, friendly demeanor and a passion for helping others
- Must be authorized to work in the United States
Additional Preferred Experience/Qualifications
- Experience working in a warehouse or distribution facility environment
- Familiarity with cloud-based solutions such as Microsoft 365 and Google Docs
- Knowledge of Microsoft, Android and Apple OS
- Experience supporting security surveillance systems, voice, and paging systems
- Familiarity with collaboration tools such as Slack and Microsoft Teams
- Ability to install and terminate Ethernet cabling and LAN jacks
Benefits
- Benefits – 401K with company match, great medical, dental, and vision, life insurance, vacation and sick days.
- Opportunities to give back – We provide many opportunities throughout the year to give back to our local communities.
- Pet friendly office – Some of our employees are 4-legged and furry!
- Casual dress code – Think jeans and a t-shirt
- Fun – We hold tons of exciting team events each quarter!
Interested? Check us out! https://www.supplyhouse.com/our-company
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