Careers

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Product Management Team Lead to join our Customer Experience Team. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you’re passionate about leading teams and delivering solutions that make a difference, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $110,000 – $135,000 per year

Responsibilities: 

Thought Leadership 

• Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. Ensures adaptability to changing business priorities while maintaining strategic focus. 
• Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. 
• Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact. 

Process Definition 

• Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. 
• Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams.  
• Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives. 

Execution & Quality 

• Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. 
• Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn’t introduce bombs or unacceptable bugs). 
• Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. 

Team Leadership & Development 

• Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations. 
• Engagement & Retention: Actively supports team members’ engagement and career development, working to retain top talent. 
• Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. 

Communication & Influence 

• Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners.  
• Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support. 
• Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met.

Requirements: 

• Bachelor’s degree in Business, Computer Science, or a related field. 
• 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. 
• 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. 
• Demonstrated success in managing complex projects and adapting strategies to evolving business needs. 
• Mastery of Agile methodologies and experience implementing best practices.  
• Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). 
• Familiarity with web and app development processes. 
• Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel)

Preferred Qualifications: 

•  Certified Scrum Product Owner (CSPO) or similar certification.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Product Management Team Lead to join our Product department and oversee our Product, Systems, and Insights team. This individual will report into our Sr. Director of Product and drive the vision and strategy for a variety of key development projects. In this high-impact role, you will support product managers in their cross-functional collaboration with stakeholders, development teams, and project managers to ensure that product features and system enhancements meet business goals and customer needs. If you’re passionate about unlocking business and customer value while driving development efficiency and quality of solutions, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $110,000 – $135,000 per year

Responsibilities:

Thought Leadership 

• Vision & Strategy: Establishes and communicates a clear product vision, aligning it with company goals and market opportunities. Ensures adaptability to changing business priorities while maintaining strategic focus
• Product Context: Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements
• Prioritization: Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. Balances competing priorities by aligning product initiatives with larger business goals to deliver maximum impact

Process Definition 

• Process Champion: Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team
• Documentation: Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. Ensures alignment to project documentation standards across product teams
• Inter-Department Collaboration: Drives teamwork across development teams, quality assurance, and project managers to deliver seamless execution of product initiatives

Execution & Quality 

• Project Execution: Responsible for efficiency of product teams and their timely execution of work against business goals. Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties
• Product Quality: Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn’t introduce bombs or unacceptable bugs)
• Metrics & Monitoring: Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively

Team Leadership & Development 

• Coaching & Mentorship: Mentors product managers, fostering their professional growth and functional expertise. Encourages innovation and collaboration while setting/clarifying performance expectations
• Engagement & Retention: Actively supports team members’ engagement and career development, working to retain top talent
• Leadership Behaviors: Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team

Communication & Influence 

• Influences and Informs Stakeholders: Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners
• Gathers Leadership & Stakeholder Inputs: Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. Effectively fosters relationships with cross-functional partners to drive communication and garner support
• Facilitating Collaboration: Influences and improves the effectiveness of cross-departmental interactions to ensure shared goals are met

Requirements:

• Education: Bachelor’s degree in Business, Computer Science, or a related field
• Experience:
  • 5+ years in product management, product ownership, or a similar role within eCommerce or technology development
  • 1+ year in a leadership role over product managers. Proven experience leading and mentoring, with a focus on driving engagement and growth
  • Proven experience leading and mentoring, with a focus on driving engagement and growth
  • Demonstrated success in managing complex projects and adapting strategies to evolving business needs
• Technical Expertise:
  • Solid understanding of agile methodologies and experience implementing best practices
  • Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda)
  • Familiarity with web and app development processes
• Skills & Certifications:
  • Strong analytical skills, with a data-driven approach to decision-making
  • Experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel)
  • Mastery of agile methodologies and experience implementing best practices
  • Certified Scrum Product Owner (CSPO) or similar certification

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse will not sponsor applicants for work visas.
• SupplyHouse is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new QA Engineer in the Philippines to join our growing IT Team. This individual will report into our QA Team Lead and work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you!

Role Type: Full-Time

Location: Remote from the Philippines

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: 934,374 - 1,167,967 PHP per year

Responsibilities:

• Develop, verify, and validate system test cases for web-based and mobile applications
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution
• Validate end-to-end functionality and enhancement requests
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills
• Collaborate with leadership to implement effective testing solutions
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience

Requirements:

• Bachelor’s degree in Computer Science or related field with 3+ years of QA engineering experience or no degree with 6+ years of equivalent experience
  • Experience in e-commerce is a plus
• 3+ years of programming experience in Java, JavaScript, and SQL
• 2+ years of web automation experience utilizing page object modeling (POM) including proficiency with Cypress
  • Additional experience with Selenium and Cucumber is a plus
• 2+ years of mobile automation experience using Appium.
  • Additional experience using WebDriver IO + Mocha + Chai is a plus
• Experience in API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services
• Familiarity with test automation tools such as MySQL, Postman, and Eclipse IDE
• High-level proficiency of written and verbal communication in English

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new QA Engineer in India to join our growing IT Team. This individual will report into our QA Team Lead and work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you!

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: $18,500 – $23,000 USD per year

Responsibilities:

• Develop, verify, and validate system test cases for web-based and mobile applications
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution
• Validate end-to-end functionality and enhancement requests
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills
• Collaborate with leadership to implement effective testing solutions
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience

Requirements:

• Bachelor’s degree in Computer Science or related field with 3+ years of QA engineering experience or no degree with 6+ years of equivalent experience
  • Experience in e-commerce is a plus
• 3+ years of programming experience in Java, JavaScript, and SQL
• 2+ years of web automation experience utilizing page object modeling (POM) including proficiency with Cypress
  • Additional experience with Selenium and Cucumber is a plus
• 2+ years of mobile automation experience using Appium.
  • Additional experience using WebDriver IO + Mocha + Chai is a plus
• Experience in API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services
• Familiarity with test automation tools such as MySQL, Postman, and Eclipse IDE
• High-level proficiency of written and verbal communication in English

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Social Media & Influencer Marketing Lead to join our Marketing department. This individual will report into our Integrated Marketing Team Lead and oversee social strategies, content creation, influencer marketing strategy, and management. In collaboration with the Social Media Manager and Community Engagement Coordinator, this individual will develop and implement strategies to leverage social media and influencer programs for sales, brand promotion, engagement, and channel growth. If you enjoy analyzing data, identifying target audiences, creating content plans, and implementing tactics to achieve social media marketing goals, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel up to 10% of the year including trade shows and to our Melville, NY headquarters for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $95,000 – $105,000 per year

Responsibilities:

Social Media Strategy & Content

• Develop and lead social media strategies that support our marketing goals.
• Research audiences and trends to keep content fresh and engaging.
• Plan, create, and oversee high-quality content and posting schedules for our channels.
• Work closely with writers, designers, and the social media manager to bring ideas to life.

Community Engagement

• Manage our social communities by responding to comments and messages.
• Build meaningful connections with followers and help strengthen our online presence.

Influencer Marketing

• Create and manage influencer strategies that align with our brand.
• Find and recruit influencers and content creators who resonate with our audience.
• Plan and run influencer campaigns, from content creation to posting schedules.
• Negotiate contracts and manage budgets for influencer partnerships.
• Maintain great relationships with influencers and track campaign results to keep improving.

Team Leadership & Collaboration

• Mentor and support the Social Media Manager and share best practices with the team.
• Partner with other departments to make sure our social and influencer efforts support wider company goals.
• Stay up to date on new trends, tools, and opportunities to keep us ahead of the curve.

Requirements: 

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related area.
• 5+ years of experience in content strategy, social media management, influencer programs, or content marketing.
• Demonstrated success in developing strategies, managing projects, and leading teams.
• Comfortable working in a fast-changing environment where priorities may shift.
• Team player who enjoys collaborating with creatives, marketers, and business partners.
• Self-starter who can confidently lead projects and coordinate with multiple stakeholders.
• Solid understanding of different content channels (social, email, blog, video) and their strengths.
• Ability to analyze content performance and apply insights to future work.
• Excellent writing skills for various marketing, product, and sales content.
• Ability to tailor content for different audiences and needs.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Sr. Business Development Manager to join our Marketing Team. This individual will report into our Chief Marketing Officer (CMO) and be responsible for driving Business-to-Business growth initiatives such as building strategic relationships with government agencies, universities, Trades services platforms, and Trades enterprises (Plumbing, Heating, HVAC, Electrical) across the U.S. If you're interested in a leadership role that will serve as the face of an organization and focus on expanding our customer base, maximizing revenue, and establishing SupplyHouse.com as a trusted partner for public institutions, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel up to 60% of the year throughout the continental U.S., including to our Melville, NY headquarters for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: The estimated base salary range for this role is $145,000 - $180,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities:

• Sector Growth and Revenue Generation  
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies 
  • Lead the development of strategic initiatives to forge and nurture partnerships with new customers to generate additional revenue streams 
  • Oversee and guide the sales cycle by pursuing leads, nurturing client relationships, and progressing opportunities from prospecting to close 
• Team Leadership and Development  
  • Build, mentor, and manage a high-performance business development team, fostering a culture of collaboration, excellence, and innovation 
  • Establish clear goals and performance metrics for the team, providing regular feedback and creating opportunities for professional development 
  • Serve as a source of guidance and support, empowering the team to meet and exceed objectives 
• Market Analysis and Strategy Development  
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies 
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences 
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge 
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet 
• Customer Engagement and Communication  
  • Build inside sales team that engages with current and prospective customers via phone and email 
  • Act as a trusted advisor with customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap 
• Collaboration and Reporting  
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management 
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records 
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations 
• Negotiation and Bid Management  
  • Oversee the bid process for SupplyHouse.com while ensuring compliance with contracts in the education and government sectors 
  • Optimize bidding strategies and build partnerships to acquire the business of new customers 
  • Represent the organization in high-level negotiations with key clients and government entities, ensuring mutually beneficial outcomes 

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field 
• 8+ years of experience in Sales, Business Development, Account Management, or other related fields 
• 5+ years of demonstrated success in leading and developing high-performing teams 
• 5+ years of experience working with academic institutions and/or government agencies 
• Demonstrated ability to negotiate effectively and develop strong relationships 
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation 
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment 
• Excellent communication, collaboration, and project management skills, with the ability to lead teams and work independently 
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) 

Preferred Qualifications:

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical 
• Experience with Customer Relationship Management (CRM) software for tracking customer outreach and sales leads

Why work with us:

• We have awesome – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen –We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Sr. Lifecycle Marketing & Loyalty Manager to join our Marketing department. This individual will report into our Chief Marketing Officer (CMO) and be instrumental in shaping and executing strategies that deepen customer relationships and foster long-term loyalty. If you thrive on using data to craft personalized journeys and innovative rewards programs, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $155,000 – $180,000 per year

Responsibilities: 

• Own end-to-end lifecycle marketing strategy to deliver personalized, data-driven messaging across email, SMS, push and direct mail. 
• Design and implement customer journeys and multi-step nurture programs based on behavioral and transactional data. 
• Lead the development, launch, and ongoing management of a customer loyalty program to reward repeat engagement and build long-term brand affinity. 
• Partner with analytics to define customer segments and create strategies for onboarding, retention, win-back, and upsell. 
• Optimize campaign performance through A/B testing, multivariate testing, and iterative learning. 
• Oversee CRM platform selection, optimization, and integrations; maintain data hygiene and compliance with privacy regulations (CAN-SPAM, GDPR, etc.). 
• Collaborate cross-functionally with Product, Creative, Data, and Customer Experience teams to ensure a cohesive customer experience. 
• Develop lifecycle KPIs and regularly report on performance, insights, and recommendations to senior leadership. 
• Manage and mentor a team of lifecycle marketers, campaign managers, or CRM specialists (as applicable). 

Requirements: 

• 8+ years of experience in CRM, lifecycle marketing, or retention strategy—ideally in a consumer-facing digital business. 
• Proven experience launching and managing a customer loyalty or rewards program, including program design, implementation, and measurement. 
• Deep knowledge of email marketing platforms, CRM tools (e.g., Braze, Iterable, HubSpot), and customer data platforms (CDPs). 
• Demonstrated expertise in designing segmentation strategies and customer journey maps. 
• Strong leadership and communication skills, with the ability to influence across levels. 
• Passion for customer experience, data-driven marketing, and continuous experimentation. 

Preferred Qualifications: 

• Background in B2B marketing, particularly in sectors serving the trades. 
• Experience building programs that speak to the specific needs, timelines, and decision cycles of trade professionals and small business owners. 
• Background in loyalty programs, promotional planning, or lifecycle-based incentives. 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Technical Product Manager to join our Product, Systems, and Insights (PSI) Team. This individual will report into our Sr. Director of Product and will lead the integration of complex business systems and the development of customer-facing features for our website and app. Acting as the bridge between business strategy and technical execution, you’ll collaborate with developers and cross-functional teams to deliver solutions that align with business goals and user needs. This role requires a unique blend of technical expertise, strategic vision, and Agile product management skills to drive value across the organization. If you’re passionate about creating innovative products, improving processes, and working in a collaborative environment, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $115,000 – $125,000 per year

Responsibilities: 

• Lead the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.  
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.  
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.  
• Own the product backlog, creating detailed and technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.  
• Facilitate agile ceremonies, including backlog grooming, sprint planning, and sprint reviews, while ensuring the team delivers high-quality solutions.  
• Drive technical solutioning sessions with IT, ensuring alignment on architecture, data flows, and system design.  
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability.  
• Support end-to-end testing, QA, and validation for technical implementations and system integrations.  
• Monitor and analyze product performance, identifying and resolving technical issues post-launch.  

Requirements: 

• A Bachelor’s degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent experience.  
• 6+ years of experience with 3+ years in a product or technical role focused on software development and system integrations.  
• Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture).  
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience in integrating these systems is a strong plus.  
• Expertise with JIRA, Confluence, agile methodologies, or similar platforms.  
• Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision.  
• Exceptional problem-solving abilities, with the capacity to evaluate technical trade-offs and drive decisions.  
• Excellent written and verbal communication skills, with an emphasis on translating complex technical concepts for non-technical stakeholders.  

Preferred Qualifications: 

• Certified CSPO, SAFe POPM, or other relevant technical certifications (e.g., AWS, Azure, or similar).  
• Experience working in an e-commerce setting
• Experience with or exposure to full stack development and its associated frameworks such as Java, Spring Boot, JavaScript, React, etc.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.