Good service from Pex Supply; I received the item first that appeared used, and not packed properly. Pex made good on it and overnighted me another one. Unit appears working fine, although I had to replumb the gas to come in from the left (original one had gas connection on the top).
Diamond of Ohio
Columbus, Ohio
13 years ago
Verified Buyer
Was this review helpful to you?
PexSupply.com is the best
The product itself should have a better and longer life time than 7 years. However, PexSupply.com price was right and they exchanged for me without giving me hard time. I am satisfy with their customer service and I will buy any product they sell if I need.
Matt
Flint, MI
14 years ago
Verified Buyer
Was this review helpful to you?
Thanks Pex Supply
The Product is doing what it is supposed to do. However, I found it at Pex for $150.00 less than other online retailers. My recommendation is to not go with AO Smith as the temperature control valve should not need to be replaced after 7 years (6 year warranty...of course).I highly recommend Pex though.
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.