My direct vent A.O Smith water heater broke down and it needed a new thermostat and was not able to find this at any local or online vendors. SupplyHouse was the only vendor that had it in stock and they shipped it on time and received it exactly on the date the website stated. Since they don't take back opened/used parts; they were also very helpful in working out a deal with me on the first item ( Ignition Assembly) which ended up not being the issue. I really appreciate that the customer rep actually went out of her way to speak to the management on my behalf and called me back with a resolution. Thanks again
Biju
Long Island, NY
5 years ago
Verified Buyer
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Great product
Easy install.
John
Melrose park, il
6 years ago
Verified Buyer
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Prompt, courteous, excellent service
Product exactly what I needed and as advertised
Rocky
Tennessee
8 years ago
Verified Buyer
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Great Product.
The item came just as it was described, works great.
Bert
Ogden, UT
9 years ago
Verified Buyer
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Hot Surface Ignition Assembly
I purchased this product as an Emergency Backup for my 2 year old Hot Water Heater. As it is an identical replacement, I feel secure that this is going to work when the need arises.
Sparky
Fort Saskatchewan, Alberta, Canada
13 years ago
Verified Buyer
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