product is fine. person pulling product off shelf need help
i ordered a kit that was supposed to have 3 of these in it, and the box kit (for 3) showed up but only 1 pop-up device was in it. Called customer service, and they promptly place order for the 2 missing, but person who pulled the order misread the item number and sent wrong item. called customer service again and they placed another order, which was finally the right items