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Product Reviews
3 out of 4 reviews
67% would recommend this product
5 star
50%
4 star
0%
3 star
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2 star
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1 star
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Showing 1-4 of 4 reviews
Defected part
Part had a bad ignitor on it. I had to replace the ignitor on the part, because original one on part was bad. Once I bought a new ignitor the unit worked, but cost me time and money, so could fix customers water heater.
Merchant response
3 years ago
Hello,
Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on this item. We apologize if you were unhappy with the item you ordered in any way. We do accept returns on items that can be determined to be defective.
We sincerely apologize for any inconvenience you may have experienced. If we can try to assist with anything else or if you need any assistance with creating a return, please feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
Supplyhouse.com Team
Viper Plumbing
west dundee, il
3 years ago
Verified Buyer
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Not sure
Stopped working one week later
Tony
Cincinnati
3 years ago
Verified Buyer
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As soon I need it
I got I expected wonderful very happy about it
As soon someone wonder about
Anywhere in my city
4 years ago
Verified Buyer
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I would buy this item again.
The burner was a perfect fit and it works like a charm. It is nice to wake up and know that we have hot water without having to light the pilot AGAIN a few hours before actually getting up. Your work cross referencing and finding my part number AND getting it to me in a timely fashion was excellent. I will definitely use you again for all my parts.
James
Washington Il
7 years ago
Verified Buyer
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