OEM rheem part in stock and shipped to us quickly to minimize down time for customer
Plumber dude
UT
7 months ago
Verified Buyer
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Fast Shipping,Great Prices, the best customer service
Pilot assembly for hot water heater, Supplyhouse had in stock, and a a very reasonable price, would buy again, no questions asked!
Sam
East Central Illinois
1 years ago
Verified Buyer
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I will always call your company 1st!
The part worked and it arrived early, I was so happy to have hot water again! The CSR Erica was fabulous! She was so friendly and helpful with my purchase. I don't know what her salary is but she needs a raise! Some companies and their CSR's act like they are doing you a favor by just answering your call but she went above and beyond to ensure that I ordered a part for my propane water heater and not just a natural gas WH. I can't thank her enough that I didn't get the wrong part (like Rheem's CSR that would have sent me the wrong part) and then I would have had to return it and wait longer to take a glorious hot shower!
Becky
Georgetown CA
1 years ago
Verified Buyer
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Easy to work with!
I bought a part for my hot water heater and ended up not needing it because the tank had to be replaced. I completed the return process and my money was refunded within a couple of day - I have never got a refund that quick!
Tray
Mid-west
2 years ago
Verified Buyer
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Purchased But Did Not Use
I purchased this part to repair my water heater. The next day a friend stopped by a plumbing supply and was able to get the part off a discarded heater for free, the part worked so I returned the new part when it arrived. They shipped the part right away and it came in a couple days. They we're awesome about the return, no restocking fees.
Dmeschen57
Grass Valley, California
2 years ago
Verified Buyer
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Fast Service
Good Service, Good Parts, Good Help, What more could you ask for
Mooner
Modesto
3 years ago
Verified Buyer
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Was the right product and it worked
I used this product on my 40 gallons gas water heater. Product arrived on time. The product was easy to install and it's instructions was easy to followed.
What I didn't like was the seal it came with to seal. You have to stick a seal around the plate for better safety to the inside heating fire rack that keeps the water hot underneath. That seal was so confusing to replace than the original seal itself. So, I just copy the way the original seal was, and cut out this new seal to the same way the original was. 😐
NNeal
Rosamond, CA
4 years ago
Verified Buyer
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Outstanding service.
Quick and easy ordering.
Renova
San Diego
4 years ago
Verified Buyer
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Quality oem product fast shipping
Used the kit to replace the thermocouple on a 6 year old water heater. Spoke to a rep and he assisted me in tracki by down the right one. Was on my doorstep in a few days and did the trick ! Thanks you guys have the hard to find parts.
Phil
San Diego
5 years ago
Verified Buyer
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Free Shipping
On orders over $99
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.