Product arrived with the factory box security tape opened. I assumed it had been inspected for some reason or purchased and returned. Everything looked as if it were in there but no way to be certain. I have purchased from Supplyhouse before and have been extremely satisfied with all of their policies including return policies are fair. The prices are super competitive and I will purchase again from this company. The Rinnai brand is another subject. I would Not purchase another Rinnai brand product due to the anti end consumer attitude of their Atlanta headquarters and also snobby dealers retailers. Rinnai is a great product, however. Zero support for end user.
No Rinnai again
USA
2 years ago
Verified Buyer
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