Honest and decent company with great customer service
I had some difficulty with one of the products I ordered recently. Their customer support was outstanding and they gave me a refund. I was able to send pictures of the problem so they could forward them to Rinnai in hopes of ensuring other customers might not have the same problem. That was their suggestion and it made me feel like I was a part of their team trying to make something better.
Dave
Silverdale, WA
2 years ago
Verified Buyer
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Fast and Reliable
Got the right part and fast delivery at a great price. Great service too. Would highly recommend.
Jeff M.
Albany, NY
5 years ago
Verified Buyer
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Free Shipping
On orders over $99
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.