Was looking for a field charger for a system that is quite a few years old. My own searches were leading nowhere so on whim I emailed customer service at SupplyHouse and they responded within 12 hours. Ordered the part they recommended which is a perfect fit for a decent price. Totally satisfied with my experience and grateful for their expert advice and quick turnaround.
VS
Most Liked Negative Review
No, I am NOT "enjoying my product"
First shipment arrived mangled (it had to have been shipped in this condition, as the box it came in was undamaged). Returned for replacement. The second shipment also arrived mangled (including the box this time).
Cut my losses and got a refund. The only reason my rating is two stars and not one is because the Customer Service dept. was great in dealing with this problem. But their Shipping Dept. doesn't have a clue how to ship things, especially fragile items like a field charger.
Showing 1-10 of 13 reviews
No, I am NOT "enjoying my product"
First shipment arrived mangled (it had to have been shipped in this condition, as the box it came in was undamaged). Returned for replacement. The second shipment also arrived mangled (including the box this time).
Cut my losses and got a refund. The only reason my rating is two stars and not one is because the Customer Service dept. was great in dealing with this problem. But their Shipping Dept. doesn't have a clue how to ship things, especially fragile items like a field charger.
Klaatu
Utah
11 months ago
Verified Buyer
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HVAC company wanted 3 times the price
Quick and convenient service. Easy to install!
Jim
Denver
2 years ago
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Customer Service Good
Customer Service verified this was the correct part before I placed the order and were professional and helpful. The price was good, too.
uofcbooth
Cincinnati
2 years ago
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Customer service
Product was exactly the correct size and type.
Me
Chicago
2 years ago
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Worked GREAT!!
I was SO thankful to have found this product to fix my Trane filter system. Worked Flawlessly!!
Ameerica
West Linn, Oregon
2 years ago
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Field Charger
Order was taken, filled and shipped quickly. Replacement charging unit fit perfectly in my electronic filter and, combined with the filter replacement a few months ago, unit is now working like new.
Fresh Air
Issaquah, WA
3 years ago
Verified Buyer
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i would buy this product again
online support was great and timely. received my part quickly and worked as designed
would definitely use them again and recommend to friends
Walt
nj
3 years ago
Verified Buyer
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Knowledgeable, friendly staff
I ordered online (easy) but ordered the wrong replacement part for my in-house air filter. When I called, I got a live person right away. The RMA was super easy, and rep took extra time to research and ensure, this time, I ordered the correct part. Worked perfectly, and I saved a bunch of money on a service call.
Patty
Rural Illinois
3 years ago
Verified Buyer
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Highly recommend.
Super fast shipping and best prices. Can't go wrong with Supplyhouse and will definitely buy again from them in the future!
Ali d
Washington State
3 years ago
Verified Buyer
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Prompt and thorough response
Was looking for a field charger for a system that is quite a few years old. My own searches were leading nowhere so on whim I emailed customer service at SupplyHouse and they responded within 12 hours. Ordered the part they recommended which is a perfect fit for a decent price. Totally satisfied with my experience and grateful for their expert advice and quick turnaround.
Arin
VA
4 years ago
Verified Buyer
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Free Shipping
On orders over $99
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.