Great customer service, had to call because the website had my model wrong when entering. Very good technical support. Product came in and works as should its three week later and 100 degrees the last couple of days my house is cool. Saved $800 from having a company put it in.
Dave
Pittsburgh, pa
12 months ago
Verified Buyer
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Right part for the application
The Supply House team asked for information ensuring the part was correct for the application. The part was correct and is working as intended. Other suppliers recommended the wrong part and inaccurate descriptions requiring returning the part. Trane customers will be more than happy with Supply House. Trane makes it difficult to go outside of their network.
Doc
Fishers Indiana
1 years ago
Verified Buyer
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Plugged in, fired up, heat works
Getting it to work was as easy as 1, 2, shlt, dropped a screw, oh well, probably wasn't important.
Sebine
Athens, AL
1 years ago
Verified Buyer
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We acquired an exact replacement fan motor......perfect!
Everything worked out well.....the motor arrived early......the mechanic is a friend.....we went fishing that morning.....put the motor in in less than an hour......back in service......excellent!
GG
Rocky Point, MD
2 years ago
Verified Buyer
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yes
Shipping was very fast / customer service very helpful to ensure item was a match for my a/c condenser. Installation of blower motor was plug and play and worked as expected.
dave
Va.
2 years ago
Verified Buyer
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Excellent Company and Staff
Coil fan motor went tits up on my old Trane heat pump. Shopped lower priced, not exact replacements, "this motor will fit your unit but…) motors. Supply House phone guy zeroed me right in on exact replacement. It was pricey BUT! It was bolt on, plug in and done.
Summer heat can be and is dangerous! I'm not worried if I wired it up correctly.
Ordered it and I believe 3 days I had it on my heat pump.
ArklahomaCowboy
Abbott, AR.
2 years ago
Verified Buyer
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Would buy again
Delivery, fit and service perfect. Wonderful experience
J
Midlothian, va
2 years ago
Verified Buyer
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perfect replacement
easy plug and play, lots of youtube help.
Sha
San Antonio, TX
2 years ago
Verified Buyer
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Excellent OEM replacement for Trane MOT12005
Purchased to replace a failed outdoor fan motor on a 13-year old Trane XL15i, model 4TWX5036A1000AA. It was a plug & play install. Routing the cable through the outdoor unit's sheet metal was the only slightly tricky part. I'd recommend having a helper available when lining up the four mounting bolts and threading the nuts. It runs perfectly and seems a bit quieter than the original motor.
The first motor received was damaged in shipment. But Supply House accepted full responsibility. A few minutes after my call they issued an RMA and shipped a replacement the next day. So I'm satisfied with both the product and customer service.
Dynamo
Seattle, WA
2 years ago
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Plug and play
Works perfect. Saved me about 1300 dollars doing it myself. I will buy all trane parts from supply house. Always correct part the first time.