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Solenoid Valve For TrueSTEAM

SKU:
50027997-001
Rating:
(40)
Q&A:
(1)
Solenoid Valve For TrueSTEAM
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$98.80 each
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In Stock
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Description

This valve contains two solenoid valves. Both valves operate on 120 vac and can be tested by unplugging it from the humidifier and connecting power from an external 120v source.


One solenoid controls filling the water tank. This valve is normally closed when no power is present. The inlet for this valve has a SpeedFit push-in fitting. The plastic water line just needs to be pushed in to this line.


The second solenoid controls draining tank. This valve is normally closed when no power is applied. This valve also connects to the tank overflow hose that always provides an open path to the drain.

Specs

Product Type:

Miscellaneous

Application:

Air Quality

Contact

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Product Reviews

4.63 out of 40 reviews
100% would recommend this product
4.63
out of 40 Reviews
100% would recommend this product
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5 star
83%
4 star
5%
3 star
8%
2 star
3%
1 star
3%
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Most Liked Positive Review

Easy to Replace and It Works Well

[...] You'll know the solenoid valve needs to be replaced by following the directions that came with the humidifier unit. After you have tried everything else on the list, and the blinking light still blinks at a certain rate (I think it was 3 red blinks and then pause, but it's been a while now, so don't quote me on the number of blinks) tells you that the since you tried everything else, the solenoid valve needs to be replaced. Getting the Humidifier off the duct was the hard part (took me 20 minutes, should take you <2 min). The directions that come with the solenoid valve are okay, but it's easy to see where this product connects when you take the replacement off. Aside from getting the humidifier off the duct, replacement probably took 15 minutes. I saved over $330 by doing it myself instead of having an HVAC person come out (actual quote). The solenoid valve continues to function properly, now 4 weeks later.
VS

Most Liked Negative Review

Didn't end up needing it . . .

I'm sure it would have worked, but for some inexplicablle reason, my steamer started working before I received the new one. It is now about 3 weeks later, and it is still working great with the old solenoid. I will keep the new solenoid for later. before it started working, my steamer had been blinking 3 times - which definitely indicates the solenoid - but it straightened itself out somehow. I did clean out the whole area under the "hood" including using a small vacuum attachment to get the hard water deposits that look like snow that were down under the sensor. these steamers are really sensitive, especially when you have hard water, like i do. Must keep them clean.
Showing 1-10 of 40 reviews

Fixed my humidifier

This solenoid fixed the issue with my Honeywell True Steam humidifier
Skippy
Louisville
1 years ago
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i would buy this product again

repaired existing 12 year old humidifier. Worked perfectly.
Gary
philadelophia
2 years ago
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Fixed the issue

Exactly what I needed. Developed a slow leak while attempting to fill tank. Changed the solenoid valve and the unit operated as expected.
Mike
GA
3 years ago
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Works perfectly

Part arrive quickly and solved the problem.
Troy
Bloomington, MN
4 years ago
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On time and works great

Product arrived on time and in perfect condition. It is operating perfectly.
Brownie
Dahlonega, GA
5 years ago
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Honeywell TrueSTEAM repair parts STILL AVAILABLE

I have one comment on the repair parts received for my Honeywell TrueSteam humidifier. All parts received quickly. Regarding the Solenoid Valve, SKU 500227997-001. When we removed the old solenoid, there was a small plastic, red colored, pointed water flow device inside the pipe where the tank lock valve fits into the solenoid. The new solenoid you sent did not contain this red colored pointed water flow device, so we removed it from the old solenoid, and installed inside the new solenoid prior to installation. It appears to be working ok. All other parts were installed via the installation steps provided with the parts.
Ron
Frederick, Maryland
7 years ago
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Another excelent purchase from Pex - now SupplyHouse!

High quality OEM gear always. Well at least when it is for my Honeywell humidifier (total PITA!). The Solenoid is a little tricky to replace but, for me it was because of the location. Once replaced (along with the Level Sensor Assembly) Honeywell was up and running. Zero issues after a month or so.
TheFishstick
McLean VA
8 years ago
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The product worked fine.

Replacement part fit TruSTEAM humidifier well.
Ordinary person
Fort Wayne
8 years ago
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I will definitely do business again!

Exact parts first time and fast service!!
Jr
Kulpmont PA
8 years ago
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Excellent service, product worked well

I replaced the solenoid valve I received from Supply House along with the sensor unit and the True STEAM is now functioning again. Good customer service.
Rick
Colorado
8 years ago
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Product Q&A

1 Question
1 Question
ASK A QUESTION

Q: How can you tell if the solenoid valve for TrueSTEAM by Honeywell is bad? This is a new humidifier.

Asked by Anonymous 14 years ago

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- Another PexSupply Customer

I don't know. I was having problems with my unit after a year and the manual suggested replacing the solenoid, so I tried that, but that didn't work either. Ultimately, it turned out that my water was harder than I thought and so I needed to install a filter.

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- Another PexSupply Customer

A few of the fault conditions are associated with a bad solenoid valve. When you press the reset button, a fault condition is indicated by blinking red light. The number of blinks tells you the fault. There is a table in the installation guide. This is how I knew the solenoid valve was bad. ~~~~~~~~~~~ Steve Breckler

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- Another PexSupply Customer

Mine went bad 4 years after installation. It would continue to fill non stop and drain at the same time. Most likely a mineral deposit got stuck on the drain solenoid and it couldn't close properly.

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- Another PexSupply Customer

The solenoid assembly either opens on the fill side to fill the tank, or opens on the drain side to drain the tank. Either the tank won't fill, won't stop filling, won't drain or won't stop draining. Not sure if you will be able to tell if it's a controller issue or a solenoid issue. My solenoid started failing after 2 years with a slow continuous leak through the drain line. The scale from the water tank blocked the seal on the drain side of the solenoid.

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- Another PexSupply Customer

In my case, the hot water tank of the humidifier failed to drain after either (1) pressing the "Drain" button or (2) unplugging the unit. The water would cool down (i.e heater would disengage) but I had to remove the full tank and drain (make sure water cools down before you do this!!!). After I reinstalled the tank (cleaning and replacing water level sensors) the tank would fail to fill with water and humidifier would blink a malfunction. Water source to the humidifier was verified to be open and flowing. After replacing the solenoid problem was solved. The water source to my house is heavy in minerals. I usually replace the filter, water level sensor, and solenoid once a year due to heavy deposits.

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- Another PexSupply Customer

I went through the troubleshooting guide and based on the # of flashing red lights it led me there. On my truesteam (4 years of owning) the most prevalent issue will be that water isn't making into the unit. Whether it be a clog in the water line or after a full season the filter won't let the right amt of water through it will start throwing error. Maybe check to make sure water is making it into the unit? Hope that helps!

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- Another PexSupply Customer

If you hear the relay click for the solenoid but do not see water following you should replace it.   If you do not hear the click of the relay the unit is bad.   I have one unit go bad after first year.    After season  is finished clean and unplug unit.

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- Another PexSupply Customer

In the case of my bad solenoid valves, they would not open to let water into the TrueSteam unit. However, after adding the Honeywell reverse osmosis unit over the summer, I have had zero issue with my solenoid valve this winter. I live in central North Carolina and a water hardness test strip showed my city water to be on the hard end of the spectrum.

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- Another PexSupply Customer

The most common failure I have seen is when the solenoid fails to shut off. This can even happen on a brand new unit. The tank will fill, then water will overflow through the drain line. Marginal solenoids will be able to shut off with a lower feed pressure, but this may only be a temporary solution. I plan on putting in a new one each year. This frequency will probably reduce when using the RO unit.

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- Another PexSupply Customer

Sure, I purchased the Honeywell a couple of years ago from Pex and had it installed by a local Hvac company. It worked fine for a few months then the yellow light that says it needed to be cleaned manually came on. I cleaned it and reset it but the light came right back on. I cleaned it again and same thing. When I pressed the "empty" button it would not empty. I phoned Honeywell and explained the situation and they refused to send me the new part unless I had an Hvac installer verify that that part was the problem. It would have cost a lot more to bring in the Hvac person than to simply buy and replace the part from Pex. I told Honeywell what I thought of their lack of support and purchased the part from Pex. When it arrived I installed it and VOILA the Tru-Steam has been working fine since. So the key is that if the unit is clean and the manual cleaning light keeps coming on and if the unit will not empty then the solenoid valve is not working right. Lyle Kerr

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