I ordered an RC replacement for a Noritz tankless water heater and discovered that it didn't resolve my issues. It was connected for a few minutes to determine this, and despite ordering a whole new water heater from Supply House, they will not accept the RC for return. I do not understand a return policy that only allows for unopened, unused items. Don't bother with this company. My review is for the company, not the item.
Unhappy customer
Yonkers, NY
1 years ago
Verified Buyer
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Great service.
Quick response with knowledge personnel. Shipping was easy and quick
Goose
Aiken SC
1 years ago
Verified Buyer
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Definitely will purchase again if I ever need it
Great product very easy to replaced comes with wiring harness to connect and disconnect.
All solutions
Florida
2 years ago
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Product worked and solved my problem
I wasn't sure if this would work on my Noritz Water Heater. I called customer service and they explained to me that this was a newer model controller but would work fine with my older unit. It works great.
Superclerkjr
Long Beach CA
4 years ago
Verified Buyer
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PERFIT
JUST WHAT I NEEDED
RICK
SAN JOSE
4 years ago
Verified Buyer
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I bought a few too many things.
The parts I needed were perfect. The extra parts I sent back no problem. Thank you.
Knack
San Diego. Ca
5 years ago
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Noritz controller
It got here promptly and was an easy to install replacement for a earlier discontinued model. Plug and play!
Terrie
Santa rosa
8 years ago
Verified Buyer
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not enough info provided to describe the unit.
It only lowers the temp 10 degrees. Nowhere does it tell you that.
bill
s. florida
9 years ago
Verified Buyer
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Free Shipping
On orders over $99
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.