The product did the job I bought it for, however, I was surprised it didn't come with any washers or O-rings. Luckily, the ones I had were in good shape, but I was hoping for new ones.
Demilich
Chicago,il
11 months ago
Was this review helpful to you?
It's not about the product, but the company
I was having problems with my water heater and thought I had it diagnosed. Found the parts at Supply House, I decided to get all three parts that's could be needed. After placing the order I did further testing and found there were more issues. It seemed I had reached the point where the heater should be replaced. So I called Supply House to cancel the order. Two items had not left the warehouse, the third had already been processed for shipping. When it arrived I sent it back and they refunded my purchase. The lessons I learned were 1) make a thorough diagnosis before ordering parts 2) choose a reputable supplier. This time I only got 1 of the 2 right. But it was the more important one.
QuickDraw
Texas
2 years ago
Verified Buyer
Was this review helpful to you?
Just the part I needed.
Easy to install.
Breffni
Newport Beach
2 years ago
Verified Buyer
Was this review helpful to you?
Factory replacement part fit perfectly.
The water heater had become intermittent.....would not detect water flow. Replaced valve (an easy one hour job) and the heater works like new. Kept the old valve after replacing the flow sensor for future reference.