After going through the normal diagnostics, I narrowed my AO Smith water heater problem down to this part. This was the best price I could find and it only took a few days to arrive. The unit was packaged very well. Installation instructions were clear-- the only difference was the location of the gas inlet line so I had to reconfigure the piping slightly. It turned out to look better than the original line. I turned everything back on and it works like a champ.
VS
Most Liked Negative Review
I would not buy this product again.
The same product was sent to me 3 times and it was not the correct one however the customer service was excellent. I would buy again from SupplyHouse if I need anything in the future.
Showing 1-10 of 24 reviews
Great company
Works perfectly. Fast shipping.
charris535
Flint, Mi
1 years ago
Verified Buyer
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Good product and service
Customer service very helpful finding the proper gas valve for my outdated water heater
Mike
Long Island, NY
2 years ago
Verified Buyer
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Perfect fit and great instructions. It fixed my problem.
This solved all of my issues. The water heater would kick on but never ignite. I replaced the igniter and that did not fix the problem. The gas valve fixed the problem. Thank you for helping me cross reference the part number.
RFH
Canfield, OH
3 years ago
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Not reliable
Now on my 3rd one in 5 years. Seem to die out after about 2 1/2 years. Rest of the water heater is still good, so I keep buying them. Avoid if possible.
Bob
Virginia
4 years ago
Verified Buyer
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New intelivent system for a so smith water heater
This was an amazing store with great customer service so you know your purchase is correct . The part showed up quick and was exact fit and my family had hot water in less then 30 minutes
David
Michigan USA
4 years ago
Verified Buyer
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AO Smith Gas Control Value Replacement
Good service. The replacement part was exactly what was needed.
Paul
McLean, VA
4 years ago
Verified Buyer
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I would like to buy it again
It works great!
Firebird
Brooklyn, NY
6 years ago
Verified Buyer
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I would not buy this product again.
The same product was sent to me 3 times and it was not the correct one however the customer service was excellent. I would buy again from SupplyHouse if I need anything in the future.
kou
Wisconsin
6 years ago
Verified Buyer
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Works great!
I'm so glad that White Rodgers had a replacement for the older style gas control on my older water heater from 2004. Fits right in and works fine if you follow the directions! The problem is, the installer didn't trust it when the instructions showed replacing the orifice on the burner. This is a necessity. We went round and round with the water heater manufacturer and SupplyHouse before I told him to just replace the orifice. Worked fine after that!
Scott the CatRancher
Waterloo, IL
7 years ago
Verified Buyer
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would purchase again
Product fixed the problem with gas water heater. Very expensive for the solenoid coil that was bad, Not Supply Houses fault but the manufacturer.not selling just that part.
Q: is this part a 37e73a-303 or 184960-000 ? I can't tell by looking at it if it is the correct part. However I know I'm looking for a model number or item number the same as above.
Asked by 15 years ago
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Verified Reply- PexSupply Staff
This part is a White Rodgers 184960-000.
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