Won't buy an AO Smith water heater again because their customer service refused to help and would only recommend a new water heater. But after troubleshooting on my own and narrowing the problem down to this part, I was able to replace it myself and save a ton of money! Even more so since it was way cheaper here than anywhere else.
VS
Most Liked Negative Review
Forced to buy the box.
Had to buy the box for the water heater because for the second time in four years the box failed. The new box had four hours of run time when it too failed. Five times I tried to reset the box per instructions with no results. The heater was nine years old so I went out and bought another type of water heater.
Showing 1-10 of 22 reviews
Pure service
All good
Du
RI
2 years ago
Verified Buyer
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Excellent staff very knowledgeable
Excellent service
Rock
Towanda
2 years ago
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Great service, exactly what I needed.
I replaced the original one which stopped working - your website had helpful information about which one to get for my serial model that would fit.
J
WI
2 years ago
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Worked great
No issues.
Gaylord Fokker
WI
3 years ago
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Yes
It heats the water as it should
Randy Bodin
Monticello, mn
3 years ago
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yes
Did not need part .. however i was very glad you had the exact parts that were need to resolve the issue.
R Frank
Denver co
3 years ago
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Prefect Fit and easy to install
Was very easy to install, And the price for the part, far out weighed the price to replace the hot water system.
Smitty
Grand Rapids MI
3 years ago
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perfect fit
The thermostat fixed the lockout code on my water heater. It arrived in 2 days. Great product , great service
tim
Frankford De
3 years ago
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I would buy from them in the future
The part was an exact match and I received it the next day.
Duane
Albion, MI
5 years ago
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Quick and fair
Couldn't deliver in one day and gave money back. Then received one day after
Mattchew
Galway ny
6 years ago
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