Easy to navigate website, simple purchasing steps followed up with excellent email updates and super fast shipping - I got the right part at a good price and it came with all the factory accessories. Installation was a breeze and I came out $2K ahead instead of installing a new water heater! But, I was most impressed with supplyhouse.com's business model and excellent customer service. I wholeheartedly recommend using supplyhouse.com for your plumbing/heating/HVAC needs and spare yourself the hassle of dealing with an unscrupulous fly-by-night operation that over promises and under delivers.
Mr. Fix It
Prescott, AZ
4 years ago
Verified Buyer
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Very happy.
Good product.
Anton.
Oceanside, NY.
8 years ago
Verified Buyer
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PERFECT!
The gas valve was the perfect replacement and it works great. Nothing wrong with the water heater tank or burner assembly. Saved us over $400.00 by replacing a defective gas valve. Installation was easy with the provided instructions. A new water heater was approximately $530.00 just for the water heater and installation would have been another $350.00. WOW! DIY......DIY......DIY
DIY
IDAHO
8 years ago
Verified Buyer
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Unbelievably great shipping
I'm a Landlord, and when a Tenant calls complaining of no hot water, you need to fix it fast. SupplyHouse.com had the right part in stock, and at a great price. What blew me away was the fact that I ordered the part at 9:58 Central time on a Friday night and paid for Saturday delivery. This was 2 minutes before their order cut-off for the day. They got the part out that night and it arrived at my door 11:30 am Saturday morning. Had working hot water for my Tenant by 3pm that afternoon. Repair completed, and faster than a plumber could have had it fixed. Can't say enough good things about SupplyHouse.com and their fantastic employees.
icanfixdamnnearanything
Yorkville, iL
10 years ago
Verified Buyer
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Top notch customer.service
I couldn't find the correct valve for my water heater so Nicole contacted the manufacturer to clarify which valve I needed. I ordered it, it arrived a day later,I installed it and now have a perfectly functioning water heater again. Great job pexsupply! This was my second purchase from pexsupply and will order again in the future.
Tim
Baltimore
13 years ago
Verified Buyer
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Free Shipping
On orders over $99
We offer flexible shipping and scheduling options, up-to-date delivery estimates, and free ground shipping on any order over $99 to make sure your order gets to you on-time, for less.
Ordered the wrong product? Item damaged in transit? Our 3-step process makes returning products easy – even up to a year after purchase – with no restocking fees on returns made within 90 days.