If your preferred delivery location is outside the TurboTrack Local Delivery zone, your order will ship via UPS Ground or Freight.

If you’re ordering online, you’ll be able to schedule the date and time for your delivery when you select TurboTrack at checkout. You can also place a TurboTrack order over the phone and set up your delivery window directly with a member of our customer service team.

You’ll be able to choose your preferred delivery date and time at checkout when ordering online or through the app.

Absolutely! If we are experiencing any delays, we will contact you as soon as possible.

We’ll leave your order outside to a ground level location outside of a home or business and call you on the number you provided to let you know your order’s been dropped off.

We need your phone number so we can contact you after we drop off your order. We also may need to contact you with updates about your order or delivery.

No, TurboTrack is a contactless delivery option.

Because TurboTrack is a contactless delivery option, nobody is required to accept delivery.

If you need to cancel an order before it’s been delivered, please contact our customer service team at your earliest convenience. We may be able to remove your order from the delivery route.

Because TurboTrack is a contactless delivery option, our drivers will only deliver packages to ground level locations outside of a home or business at this time.

With TurboTrack, you can get your order delivered to you in hours for just $39. If you’re a member of our TradeMaster program, TurboTrack is free on orders over $500! For orders under $500, we charge a flat delivery fee of $29.

As TurboTrack is a contactless delivery option, our delivery drivers will leave your order in a ground level location outside your home or business and call you after your order’s been delivered. If there’s something you’d like our delivery driver to know, please feel free to leave a note or contact our customer service team.

Some participating fulfillment centers currently offer TurboTrack to customers inside their delivery zone. Check if your nearest fulfillment center offers TurboTrack in your area. TradeMasters have the added benefit of getting a lower shipping rate when using TurboTrack. If you’re a trade pro, you can learn more and apply for your free TradeMaster membership here.

You’ll have the option to receive a text approximately 30 minutes before your driver’s expected arrival time. We’ll also give you a call after we deliver your order.

If your order’s placed before 11:00 AM, we’ll deliver your items to you later that same day. If your order’s placed after 11:00 AM, we’ll deliver your items the next morning. Weekend deliveries are currently unavailable.