Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are opening a new fulfillment center in Atlanta, GA and are looking for an Assistant General Manager to join our growing Fulfillment Center network! This individual will report to our General Manager and will be responsible for managing, coordinating, and leading all Inbound and Outbound operations while helping to establish and scale our new fulfillment center. Working closely with the General Manager, this individual will drive day-to-day performance by ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, employee engagement, and continuous improvement. As part of the leadership team for our brand-new fulfillment center, this individual will play an integral role in developing the team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. If you are passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence, we’d love to hear from you!

Job Type: Full-Time, Exempt

Location: Atlanta, GA - McDonough/Locust Grove area

Schedule: This role helps oversee our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Travel: Please note that for the first 6 to 9 months of this role, the selected individual will be required to travel to our other fulfillment centers for onboarding and training. We reimburse reasonable and necessary business travel expenses.

Salary: $96,160 – $120,200 per year

Responsibilities:

• Oversee all processes and procedures for all Inbound and Outbound operations
• Ensure the teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis
• Manage the work performance of each member of the Inbound and Outbound leadership team to ensure productivity standards and KPI metrics are consistently being met
• Identify, lead, and support continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost
• Determine the root cause of process opportunities, addressing issues and piloting resolutions to standard
• Support the General Manager in overseeing the overall operations of the fulfillment center
• Act as the General Manager in their absence and make key operational decisions
• Partner and communicate with management and leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies
• Build the leadership bench through current and future development plans
• Deliver performance reviews and conduct monthly check-ins with each member of the Inbound and Outbound leadership team to establish rapport and provide feedback
• Address performance related incidents that arise and recommend a course of action on all disciplinary and personnel issues
• Train and develop Team Leads and Associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement
• Attend and participate in the HR and cross-functional meetings
• Create and promote a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility
• Lead by example and maintain professional standards in the workplace

Requirements:

• Bachelor’s degree in a related field
• 3-5 years of experience in warehouse, fulfillment, or distribution management, with direct oversight of multiple teams or departments
• Experience leading exempt leaders and developing high-performing management teams through coaching, mentoring, and succession planning
• Strong understanding of warehouse operations, including distribution flow, automation, warehouse management systems (WMS), inventory management, and supply chain/logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong critical thinking and problem-solving skills, with the ability to anticipate issues, prioritize effectively, and manage multiple priorities
• Exceptional verbal and written communication skills with the ability to influence and align with executive leadership, while also connecting effectively with frontline associates
• Ability to work independently, multitask and follow process and standard procedures
• Proven track record of achieving operational goals related to productivity, accuracy, and cost efficiency
• Strong background in process improvement, including identifying workflow inefficiencies and implementing scalable solutions

Preferred Qualifications: 

• Experience working in an automated warehouse environment, including experience with a Tier 1 warehouse management system (WMS), conveyor systems, and robotics
• Experience managing cross-functional initiatives and collaborating with HR, Safety, or Corporate departments to support broader organizational goals
• Prior involvement in budget management, forecasting, or financial planning for operational departments
• Proven ability to analyze KPIs and develop data-driven strategies to improve performance and employee engagement

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Associate Merchandise Planner to join our Merchandising Team. This individual will report into our Senior Merchandise Planner and support merchandise financial planning through sales analysis, category performance tracking, and contributions to financial strategies that support business growth. The Associate Merchandise Planner will provide insights to management on financial planning, inventory forecasting, and merchandise strategy, helping inform decisions across seasonal and longer-term planning horizons. This is a strong opportunity to develop planning and analytical capabilities while collaborating with cross-functional teams to optimize merchandise flow and achieve financial objectives. If you are passionate about retail and excited to grow in a collaborative environment, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Salary: $60,200 – $75,200 per year

Responsibilities:

• Create and manage pre-season and in-season financial plans for a specified product group
• Track the financial performance of assigned products against planned sales, gross margin, and inventory targets, analyzing data and current trends to identify risks and opportunities for company growth
• Reconcile and present financial plans utilizing both top-down and bottom-up approaches, translating financial insights into recommendations that support business strategy
• Participate in seasonal merchandise planning strategies to maximize sales, in-stock, and inventory flow while helping plan future merchandise and inventory needs
• Collaborate with Category Managers in the development of pre-season strategies to align product opportunities with financial objectives and broader business goals
• Prepare and present product and financial analyses for weekly business meetings and monthly planning discussions, focusing on performance metrics such as seasonality, trends, and brand performance, and helping shape forward strategy

Requirements:

• Bachelors Business Administration, Finance, Economics, Merchandising, Operations, or a related field
• 1-2 years of experience in Merchandise or Demand Planning, Replenishment, Financial
• Strong numerical and analytical skills, with a basic understanding of retail math and forecasting methodologies
• Proficient in Microsoft Suite, especially Excel
• Effective written and verbal communication skills, with the ability to collaborate cross-functionally across departments
• Ability to prioritize tasks in a fast-paced environment and eagerness to learn from others

Preferred Qualifications:

• Exposure to merchandise planning systems, such as Relex

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for new Fulfillment Associates to join our growing Fulfillment Team and Fulfillment Center network. This individual will report into our Inbound and Outbound Team Leads. If you are motivated and want to start a career with a rapidly growing company, we want you to hear from you!

Job Type: Full Time, Non-Exempt

Location: Reno, NV

Schedule Options:

• Monday through Friday, from 6:00am to 2:30pm PST
• Monday through Friday, from 11:00am to 7:30pm PST
• Sunday from 9:00am to 5:30pm and Monday through Thursday, from 11:00am to 7:30pm PST

Base Pay Rate: $20-$21/hour (paid weekly)

We think you will succeed as a Fulfillment Associate if:

• You have a positive ‘can-do’ attitude
• You are hardworking with a great work ethic
• You are pleasant, personable, and fun to be around
• You are a dependable team player
• Enjoy working in a fast pace environment

Requirements:

• Basic understanding of English
• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently  
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day 
• Ability to operate and use all equipment necessary to check in and put away materials

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a General Manager to join our growing Fulfillment Center network. This individual will report to our Senior Director of Fulfillment and will be responsible for leading the day-to-day operations and overall performance of our high-volume facility. This individual will oversee all aspects of site performance, ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, cost control, and employee engagement. As the leader of an established fulfillment center, this individual will play a critical role in developing and empowering the leadership team, driving continuous improvement, and identifying opportunities to strengthen processes and overall site performance. We’re looking for someone who is passionate about leading people, committed to operational excellence, and energized by the opportunity to continuously improve and elevate a high-performing operation.

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234

Schedule: This role oversees our Farmers Branch, TX fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Travel: This position requires travel to our headquarters in Melville, NY up to 3 times per year for internal meetings, leadership development, and team building activities. Additionally, please note the selected individual will be required to travel to our other fulfillment centers for onboarding and training. We reimburse reasonable and necessary business travel expenses.

Salary: $139,400 – $174,250 per year

Responsibilities:

• Oversee all processes and procedures for all inbound, outbound, inventory control and facility operations
• Ensure the teams are staffed appropriately to operate at peak efficiency and complete all assigned tasks daily
• Manage the work performance of each member of the leadership team to ensure productivity standards and KPI metrics are consistently being met
• Identify, lead, and support continuous improvement initiatives that drive customer service, accuracy, and productivity efficiencies while reducing operating cost
• Determine the root cause of process opportunities, addressing issues and piloting resolutions to standard
• Support the Senior Director of Fulfillment in the standardization of the overall operations of the fulfillment center
• Partner and communicate with management/leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies
• Build a high-performing leadership team through coaching, mentoring, succession planning, and talent development
• Deliver performance reviews and conduct monthly check-ins with each member of the leadership team to establish rapport and provide feedback
• Address performance related incidents that arise and recommending a course of action on all disciplinary and personnel issues
• Train and develop fulfillment leadership through coaching, mentoring, and effective communication to develop a strong culture of employee engagement
• Attend and participate in the HR and cross-functional meetings
• Create and promote a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility
• Lead by example and maintain professional standards in the workplace

Requirements:

• Bachelor’s degree in a related field
• 7 years of applicable experience in warehouse, fulfillment, or distribution management, with direct oversight of multiple teams or departments
• 3 years of experience as a General Manager
• Understanding of distribution flow, operational systems, integration, and automation
• Proven ability to analyze KPIs and develop data-driven strategies to improve performance and employee engagement
• Strong background in process improvement, including identifying workflow inefficiencies and implementing scalable solutions
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Exceptional verbal and written communication skills with the ability to influence and align with executive leadership, while also connecting effectively with frontline associates
• Proven track record of achieving operational goals related to productivity, accuracy, and cost efficiency
• Ability to work independently, multitask and follow process and standard procedures

Preferred Qualifications: 

• Experience working in an automated warehouse environment, including experience with a Tier 1 warehouse management system (WMS), conveyor systems, and robotics
• Bilingual English/Spanish proficiency, with strong verbal and written communication skills in Spanish
• Experience overseeing a team of at least 100 associates, 200+ preferred 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are opening a new fulfillment center in Atlanta, GA and are looking for a General Manager to join our growing Fulfillment Center network. This individual will report to our Senior Director of Fulfillment and will be responsible for leading the establishment and day-to-day operations of our new high-volume facility. This individual will oversee all aspects of site performance, ensuring customer orders are processed accurately, efficiently, and on time, with a strong focus on safety, quality, productivity, cost control, and employee engagement. As the leader of our brand-new fulfillment center, this individual will play a critical role in building the leadership team, implementing processes, preparing the site for launch, and creating a strong foundation for long-term success. We’re looking for someone who is passionate about leading people, energized by the opportunity to build something from the ground up, and committed to operational excellence.

Job Type: Full-Time, Exempt

Location: McDonough/Locust Grove area of Atlanta, GA

Schedule: This role oversees our new Atlanta, GA fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Travel: This position requires travel to our headquarters in Melville, NY up to 3 times per year for internal meetings, leadership development, and team building activities. Additionally, please note that for the first 6 to 9 months of this role, the selected individual will be required to travel to our other fulfillment centers for onboarding and training. We reimburse reasonable and necessary business travel expenses.

Salary: $145,040 – $181,300 per year

Responsibilities:

• Oversee all processes and procedures for all inbound, outbound, inventory control and facility operations
• Ensure the teams are staffed appropriately to operate at peak efficiency and complete all assigned tasks daily
• Manage the work performance of each member of the leadership team to ensure productivity standards and KPI metrics are consistently being met
• Identify, lead, and support continuous improvement initiatives that drive customer service, accuracy, and productivity efficiencies while reducing operating cost
• Determine the root cause of process opportunities, addressing issues and piloting resolutions to standard
• Support the Senior Director of Fulfillment in the standardization of the overall operations of the fulfillment center
• Partner and communicate with management/leadership to ensure alignment of objectives, problem solve, provide operational updates, and develop new operational procedure and strategies
• Build a high-performing leadership team through coaching, mentoring, succession planning, and talent development
• Deliver performance reviews and conduct monthly check-ins with each member of the leadership team to establish rapport and provide feedback
• Address performance related incidents that arise and recommending a course of action on all disciplinary and personnel issues
• Train and develop fulfillment leadership through coaching, mentoring, and effective communication to develop a strong culture of employee engagement
• Attend and participate in the HR and cross-functional meetings
• Create and promote a safe working environment for all employees while developing a safety culture in which an employee feels safe and comfortable in their areas of responsibility
• Lead by example and maintain professional standards in the workplace

Requirements:

• Bachelor’s degree in a related field
• 7 years of applicable experience in warehouse, fulfillment, or distribution management, with direct oversight of multiple teams or departments
• 3 years of experience as a General Manager
• Understanding of distribution flow, operational systems, integration, and automation
• Proven ability to analyze KPIs and develop data-driven strategies to improve performance and employee engagement
• Strong background in process improvement, including identifying workflow inefficiencies and implementing scalable solutions
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Exceptional verbal and written communication skills with the ability to influence and align with executive leadership, while also connecting effectively with frontline associates
• Proven track record of achieving operational goals related to productivity, accuracy, and cost efficiency
• Ability to work independently, multitask and follow process and standard procedures

Preferred Qualifications: 

• Experience working in an automated warehouse environment, including experience with a Tier 1 warehouse management system (WMS), conveyor systems, and robotics
• Experience overseeing a team of at least 100 associates, 200+ preferred 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Inventory Control Manager to join our growing Fulfillment Center network. If you're looking for a career that lets you motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234

Schedule: This role oversees our Inventory Control operations at our Farmers Branch, TX fulfillment center. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $78,600 – $98,250 per year

Responsibilities:

• Oversee all processes and procedures for Inventory Control operations
• Identify and develop key performance standards and metrics to drive desired culture and ensure their achievement
• Evaluate inefficiencies and propose strategies to increase throughput while reducing labor costs
• Oversee inventory audits to ensure alignment with quarterly targets
• Develop and standardize processes to improve inventory accuracy and minimize inventory shrinkage
• Establish inventory optimization techniques while implementing processes for obsolete inventory
• Develop processes to incorporate inventory consolidation and replenishment functions to optimize locations and increase warehouse capacity
• Identify and propose process improvement initiatives to company leadership for FC standardization and execution
• Deliver performance reviews and conduct monthly check-ins with each member of the inventory control leadership team to build rapport and provide feedback
• Address performance-related incidents and recommend a course of action on disciplinary and personnel issues
• Train and develop Team Leads and associates through coaching, mentoring, and effective communication to build a strong culture of employee engagement
• Attend and participate in HR Leadership meetings twice a month
• Create and promote a safe working environment, fostering a safety culture where employees feel safe and comfortable in their areas of responsibility

Requirements:

• High school diploma or GED equivalent
• A minimum of 2 years of Inventory Management experience
• Experience managing exempt employees
• Understanding of distribution flow, integration, and automation
• Strong critical thinking skills with the ability to see the "big picture" and identify/forecast developing issues
• Continuous improvement experience
• Exceptional verbal and written communication skills, including public presentation, and interpersonal skills
• Strong computer skills including Word, Excel, and PowerPoint
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

• A minimum of 2 years of experience working with automated systems (RF technology, WMS, conveyor, and sortation)
• A minimum of 1 year of Lean experience in a manufacturing or logistics environment
• Experience with performance metrics and process improvement
• Strong financial and data acumen, with the ability to analyze and use data to drive results
• Experience analyzing inventory problems, collaborating across departments, and resolving issues
• Bilingual English/Spanish proficiency, with strong verbal and written communication skills in Spanish

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility.

Role Type: Full-Time, Non-Exempt 

Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $50,345 – $62,931 per year

Responsibilities: 

• Provide timely technical support for on-site and remote end users
• Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues
• Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems
• Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems
• Provide basic network support including switch patching, cabling validation, and wireless troubleshooting
• Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management
• Deploy and maintain desktop images and application software
• Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users
• Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests
• Provide 'remote hands and eyes' support for corporate IT and external vendors
• Assist with security systems including video surveillance and access control technologies
• Ensure adherence to company IT security standards, patching policies, and access control procedures
• Maintain asset inventory and lifecycle management for IT equipment
• Document technical procedures and update IT support documentation
• Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests
• Safely lift and move moderately heavy equipment such as computers and printers
• Provide occasional off-hours or emergency support when required

Requirements: 

• Associate's degree in IT, Business, or similar field
• 2+ years of Level1/Level2 IT Support experience
• Strong knowledge of Windows operating system and PC hardware
• Working knowledge of Microsoft 365 administration
• Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless)
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and multi-task in a fast-paced environment
• Solid communication and interpersonal skills
• Polite and friendly demeanor with a passion for helping others

Preferred Qualifications: 

• Experience working in a warehouse, logistics, or distribution facility environment
• Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software
• Working knowledge of Android and Apple operating systems
• Basic understanding of structured cabling infrastructure (copper and fiber)
• Familiarity with collaboration tools such as Slack and Microsoft Teams

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Local Operations Supervisor to join our growing Local Operations Team and Fulfillment Center network. This individual will report into our Senior Manager, Final Mile Delivery and is responsible for the oversight, development, and accountability of the local delivery and pickup counter operations. This role provides leadership across fleet administration, dispatch, driver management, and on-site pickup counter functions, ensuring efficient, safe, and customer-focused service.

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234

Schedule: This role oversees an operation that runs Monday through Friday from 9:00 a.m. to 6:00 p.m. CT. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $65,400 – $81,750 per year 

Responsibilities:

• Confirm daily routes and ensure Local Delivery Drivers are available to take orders
• Continuously communicate with Local Delivery Drivers while they are out on their routes
• Continuously schedule new orders into WorkWave until cutoff times
• Supervise daily routing and dispatch operations to ensure efficient, on-time deliveries and high customer satisfaction
• Monitor route performance and collaborate with Fulfillment and Customer Service teams to resolve delivery or scheduling issues
• Oversee daily fleet operations, ensuring vehicles are properly maintained, inspected, and compliant with all state, federal, and company standards
• Manage vehicle registrations, insurance, fuel usage, and maintenance schedules, maintaining accurate documentation and cost controls
• Coordinate with vendors for repairs, preventive maintenance, and vehicle acquisition or decommissioning
• Serve as the primary point of contact for fleet and dispatch software to optimize system utilization, reporting, and workflow improvements
• Promote a strong safety culture by conducting driver training, audits, and incident investigations in compliance with DOT and OSHA standards
• Oversee Pickup Counter Associates in assisting customers on-site and during pickup counter hours of operation
• Work with customers over the phone as it pertains to Local Delivery and Pickup orders
• Assist the Customer Service team in Slack regarding anything related to Local Delivery and Pickup
• Oversee waves, replenishment, picking, and packing as they pertain to Local Delivery and Pickup orders
• Identify and implement process improvements to enhance fleet and pickup counter performance, reduce operational costs, and support business growth
• Carry out supervisory responsibilities in conjunction with the Assistant General Manager and in accordance with SupplyHouse’s policies and procedures
• Collaborate with the Assistant General Manager in aspects including, but not limited to, hiring, training, assigning and directing work, appraising performance, disciplinary actions, and addressing complaints and resolving issues
• Communicate all departmental personnel-related issues to the Assistant General Manager prior to addressing team members to discuss the course of action
• All other duties as assigned by the Assistant General Manager and/or SupplyHouse management

Requirements:

• High school diploma or GED equivalent
• 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Direct fleet, transportation, routing, or delivery management experience
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory management, supply chain, and logistics concepts, including experience with local delivery operations and route management
• Strong problem-solving, organization, and time management skills, with high attention to detail and effective verbal and written communication skills
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Ability to work independently, multitask, and follow standard processes and procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
  
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
  
• Familiarity with DOT and OSHA compliance standards in warehouse or fleet operations

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Maintenance Associate to join our growing Maintenance Team and Fulfillment Center network. This individual will report into our Maintenance Supervisor and is responsible for ensuring that the fulfillment center’s equipment and machinery are in good working order. If you are motivated and want to start a career with a rapidly growing company, we’d love to hear from you! 

Job Type: Full-Time, Non-Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule:  Monday through Friday, from 8:00am to 4:30pm PST

Base Salary: $24- $30 per hour (paid weekly)

Responsibilities:

• Perform routine preventive maintenance to ensure that machines/equipment are running smoothly 
• Inspect, operate, and test machinery/equipment
• Diagnose machine malfunctions and mechanical problems and determining how to correct the problems, check blueprints, repair manuals or parts catalogs as necessary
• Maintain and repair specialized machinery/equipment 
• Document type and costs of maintenance or repair work 
• Respond to emergency maintenance requests as needed 
• Adhere to safety policies and procedures to ensure a safe work environment  
• Maintain an organized and clean workspace
• All other duties as assigned by the Maintenance Supervisor and/or SupplyHouse.com management including but not limited to assisting in other departments throughout the fulfillment center and adhering to that department's expectations 

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day operational health of SupplyHouse’s third-party marketplace channel. This role ensures that marketplace performance is continuously monitored, supplier onboarding is executed efficiently, and catalog and listing quality standards are upheld. If you are interested in finding and onboarding new marketplace suppliers and building a pipeline of qualified partners, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $92,940 – $116,175 per year

Responsibilities: 

• Proactively research and identify new marketplace supplier candidates across target categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial outreach to prospective suppliers, articulate SupplyHouse’s marketplace value proposition, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category strategy before advancing candidates
• Own the end-to-end onboarding process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and timeline management
• Lead technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data quality issues prior to go-live
• Train new suppliers on SupplyHouse’s systems, data standards, and operational requirements, ensuring they are set up for long-term success on the platform
• Serve as the primary point of contact for new suppliers through the onboarding period, troubleshooting issues and maintaining momentum to hit go-live milestones
• Document onboarding processes and maintain SOPs to ensure consistent, repeatable execution as the supplier base grows
• Develop and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring clear guidelines and consistent execution across the supplier base
• Monitor post-launch supplier performance and flag issues with service levels, data quality, or accounting discrepancies for resolution
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities within the supplier dashboards
• Execute ad hoc operational projects including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between freight and non-freight shipping methods and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between SupplyHouse and supplier pricing

Requirements: 

• Bachelor's degree in in Business, Marketing, Merchandising, or a related field (or equivalent professional experience)
• A minimum of 5 years of experience in marketplace operations, e-commerce merchandising, or a related field
• Strong analytical skills with the ability to interpret sales and inventory data and translate findings into action
• Proficiency in Microsoft Excel and comfort working across multiple data systems and reporting tools
• Experience managing supplier or vendor relationships in an operational capacity
• Strong organizational skills with the ability to manage multiple workstreams and shifting priorities
• Clear written and verbal communication skills with the ability to coordinate across cross-functional teams
• Proven ability to document processes and create SOPs in a structured, repeatable format

Preferred Qualifications: 

• Experience with marketplace platforms (e.g., Amazon, Home Depot, Walmart, or similar) or B2B e-commerce environments
• Familiarity with product feed management, catalog systems, or MDM tools
• Experience in plumbing, HVAC, or trade supply distribution is a plus

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Outbound Manager to join our Nevada Fulfillment Center! This individual will report into our Assistant General Manager and is responsible for managing, coordinating, and leading all Outbound operations. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule: This role oversees an operation that runs Sunday through Friday from 6:00 a.m. to 11:30 p.m. PT. While this position generally follows a schedule of Monday through Friday from 8:00 a.m. to 5:30 p.m. PT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $79,000 – $99,000 annually

Responsibilities:

• Oversee all processes and procedures for outbound operations including picking and packing 
• Ensure the picking and packing teams are staffed appropriately in order to operate at peak efficiency and complete all assigned tasks on a daily basis  
• Manage the work performance of each member of the outbound leadership team to ensure productivity standards and KPI metrics are consistently being met 
• Identify, lead, and support continuous initiatives that improve customer service, accuracy, and productivity while reducing operating cost 
• Determine the root cause of process opportunities, addressing issues and piloting resolutions to standard 
• Partner and communicate with management/leadership to ensure alignment of objectives, to problem solve, provide operational updates, and develop new operational procedures and strategies  
• Deliver performance reviews and conduct monthly check-ins with each member of the outbound leadership team to establish rapport and provide feedback 
• Address performance-related incidents that arise and recommend a course of action on all disciplinary and personnel issues 
• Train and develop team leads and associates through coaching, mentoring, and effective communication to develop a strong culture of employee engagement 
• Attend and participate in HR Leadership meetings  
• Create and promote a safe working environment while developing a culture in which team members feel safe and comfortable in their areas of responsibility
• All members of management are expected to lead by example and maintain professional standards in the workplace

Requirements:

• 3-5 years of experience in warehouse, fulfillment, or distribution management, with direct oversight of multiple teams or departments
• Understanding of distribution flow, integration, and automation
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Working knowledge of warehouse management systems (WMS), inventory management, and logistics concepts.
• Experience managing cross-functional initiatives and collaborating with HR, Safety, or Corporate departments to support broader organizational goals.
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong critical thinking skills with the ability to see the “big picture” and identify/forecast developing issues
• Strong problem-solving, time management, multitasking, attention to detail, and interpersonal skills
• Exceptional verbal and written communication skills including public speaking
• Ability to work independently, multitask and follow process and standard procedures
• Ability to perform physical activity including, but not limited to walking, lifting, pushing, pulling, and handling various items
• Ability to lift and carry items 10-50Ibs (all members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached)
• Ability to operate and use all equipment necessary

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Outbound Supervisor to join our growing OH Fulfillment Center network. This individual will report into our Outbound Manager and is responsible for the oversight, development, and accountability of the Picking and Packing Teams, ensuring accurate, efficient, and timely order fulfillment from picking through final shipment. If you are looking for a career that will allow you to motivate team members and support management, we’d love to hear from you!

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: This role oversees an operation that runs Monday through Friday from 6:00 a.m. to 11:30 p.m. ET. While this position generally follows a schedule Monday through Friday from 3:00 p.m. to 11:30 p.m. ET, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $65,000 – $81,000 per year 

Please note: Training for this position will be Monday through Friday, from 7:30 a.m. to 4:00 p.m. ET for the first week! 

Responsibilities:

• Ensure the Picking Team meets daily Fast Track shipment deadlines with a high standard of accuracy
• Wave orders, delegate assignments, and oversee priority replenishments to keep operations on schedule
• Ensure the Packing Team meets daily Fast Track shipment deadlines with a high standard of quality and accuracy
• Assign packers to stations via the assignment board and reallocate resources across the team as needs shift throughout the day
• Monitor and maintain shipment supply inventory and serve as backup to the Picking Team when serving as the sole lead present in Outbound
• Serve as the primary point of contact for Customer Service on high-priority orders, incomplete SKUs, packing errors, staged orders, and other issues involving the Picking or Packing Teams
• Partner with the Training Team to ensure all associates are trained on operational, safety, and organizational procedures
• Monitor individual and departmental performance, providing consistent feedback to drive KPI success
• Conduct monthly one-on-one check-ins with each Picking and Packing associate to build rapport and reinforce development
• Address personnel and performance-related concerns promptly and professionally
• Ensure timecards for Picking and Packing Associates are accurate and up to date
• Attend and participate in HR and Operations Leadership meetings weekly
• Partner with the Outbound Manager to execute process improvements and assigned projects that support departmental growth
• Model professional standards and lead by example throughout the workplace

Requirements:

• High school diploma or GED equivalent
• 2+ years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications, especially Word, Outlook, and Excel
• Strong problem-solving and time-management skills, with excellent attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask, and follow established processes and procedures

Preferred Qualifications:

• Bachelors degree in Supply Chain, Distribution Management, or a related field
• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
• Experience overseeing both picking and packing functions within a fulfillment or distribution environment.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Paid Media Manager to join our Growth Marketing Team in our Marketing department. This individual will report into our Director of Growth Marketing and will be responsible for managing and optimizing SupplyHouse’s multi-channel paid media programs to drive profitable, incremental growth. This role combines strategic planning, hands-on execution, and performance analysis across search, shopping, social, and video channels, ensuring investments align with business objectives and delivering measurable results. If you’re passionate about shaping marketing investment strategy, optimizing paid media performance, and using data to drive customer acquisition, brand visibility, and profitability, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $105,318 – $131,648 per year

Responsibilities:

• Own and manage the paid media portfolio across channels including Paid Search, Shopping, Paid Social, Retargeting, Streaming TV, and Linear TV to drive efficient revenue growth
• Lead day-to-day management of large-scale Paid Search and Shopping programs, including campaign setup, bid strategy, budget pacing, tracking, and performance reporting
• Oversee paid social and retargeting efforts across Meta, YouTube, and other networks; develop audience strategies, manage creative testing, and optimize campaigns for performance
• Plan and execute upper- and mid-funnel media investments, including streaming and linear TV campaigns, ensuring alignment with performance goals and brand strategy
• Maintain daily performance tracking to ensure spend, efficiency, and ROI remain within target parameters across all platforms
• Manage product feed strategy and operations within Google Merchant Center; ensure data accuracy, category coverage, and readiness for scale
• Collaborate with advertising platform partners (Google, Microsoft, Meta, TV/CTV vendors) to identify testing opportunities, pilot betas, and implement best practices
• Analyze cross-channel performance data to identify trends, optimize budgets, and improve return on ad spend (ROAS)
• Conduct regular account audits to maintain campaign health, ensure accurate tracking, and uphold clean account structures
• Collaborate cross-functionally with Marketing, Creative, Analytics, SEO, and Growth teams to align paid media strategies with broader marketing initiatives
• Develop and scale creative testing frameworks across text, image, video, and TV assets to maximize ad relevance and conversion performance

Requirements: 

• Bachelors degree in Marketing, Statistics, or a related business field
• 5+ years of paid search account management experience
• 3+ years of paid social, retargeting, or display experience
• 1+ year of TV, CTV, or Video Ad experience
• Experience utilizing Google Tag Manager
• Technical experience with AI Tools and BigQuery
• Strong analytical and decision making skills
• Exceptional written and verbal communication skills
• Strong experience with Microsoft Office products, especially Excel data analysis

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Principal Data Architect to join our IT Team. This individual will report into our Vice President of IT, and will be responsible for defining and driving our enterprise data architecture strategy while remaining hands-on in delivering scalable, reliable data products. This role operates at a company-wide scope, shaping long-term data platform direction, governance standards, and scalable architecture patterns that enable analytics, AI/ML, operational systems, and business intelligence. As a strategic individual contributor, the Principal Data Architect will partner with executive leadership, Engineering, Analytics, Security, and Product teams to ensure data is reliable, secure, governed, and positioned as a competitive advantage.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. Additional travel may be required based on department and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $144,433 – $180,541 per year

Responsibilities: 

• Design, build, and maintain scalable ELT/ETL pipelines into BigQuery for core domains (orders, customers, products, inventory, fulfillment, procurement, marketing)
• Build orchestration patterns with strong operational rigor (retries, idempotency, backfills, SLAs/SLOs, incident response) to enable reliable delivery
• Implement data quality and testing frameworks (freshness checks, anomaly detection, unit/integration tests) and standardize monitoring/observability
• Standardize CI/CD and infrastructure-as-code patterns for data systems and guide teams on best practices for ingestion, transformation, and orchestration
• Lead modernization initiatives such as legacy warehouse to cloud lakehouse migrations and platform upgrades
• Create and own curated, analytics-ready datasets and models (dimensional/conformed, semantic-ready layers) that make reporting fast, consistent, and self-serve
• Establish and enforce standards for conceptual, logical, and physical data modeling
• Oversee domain-driven modeling and data product design through reusable patterns and reference implementations
• Establish data architecture standards including modeling conventions, schema evolution/versioning, incremental loading strategies, and warehouse performance patterns
• Define and evolve the enterprise data architecture vision aligned to business strategy, including canonical data models, domain boundaries, and integration patterns
• Lead architecture decisions for data warehousing, lakehouse, streaming, MDM, and operational data platforms
• Evaluate and select strategic data technologies and vendors
• Partner with Security and Legal to design privacy and compliance architectures (GDPR/CCPA/SOC2-aligned approaches) and establish enterprise governance frameworks
• Build governance fundamentals including documentation, lineage/metadata, access controls, and PII handling
• Act as the escalation point for data architecture decisions and mentor senior engineers/architects through reviews, templates, and best practices
• Partner with application engineering and analytics stakeholders to define data contracts and ensure reliable upstream/downstream integrations
• Translate business capabilities into scalable data platform solutions
• Optimize cost and performance across BigQuery workloads (query optimization, partition pruning, clustering strategies, and workload management where applicable)
• Drive adoption of emerging capabilities (real-time analytics, AI enablement, semantic layers, data mesh) and develop multi-year data roadmap and maturity models
• Operate at enterprise scope across multiple business domains
• Influence strategy beyond the immediate team and set technical direction that others follow

Requirements:

• Bachelor's degree in CS, Engineering, Information Systems, or a related field
• ​A minimum of 10 years of experience in Data Engineering, Architecture, or Platform Engineering
• A minimum of 5 years of experience designing enterprise-scale cloud data architectures (AWS, Azure, or GCP)
• Expertise in data warehousing, Lakehouse architecture, distributed processing, streaming, and enterprise data modeling (Kimball, Inmon, Data Vault, and/or domain-driven design)
• Strong understanding of data governance, metadata management, and security architecture
• Experience leading cross-functional architecture initiatives
• Proven ability to influence senior stakeholders and executives

Preferred Qualifications:

• A minimum of 7 years of experience in Data Engineering, Analytics Engineering, or Data Platform roles with significant production ownership
• Deep experience with GCP services relevant to data engineering (e.g., Cloud Storage, Pub/Sub, Dataflow, Cloud Composer, Cloud Functions/Run, Secret Manager, IAM)
• Experience with BigQuery best practices (partitioning/clustering, incremental strategies, performance tuning, cost controls)
• Strong understanding of BI consumption needs (star schema design, incremental refresh considerations, semantic consistency/metrics definitions)
• Experience implementing data mesh or domain-oriented ownership models, AI/ML feature platform exposure, regulated environment experience, and strong cloud cost management acumen
• Industry certifications (AWS Solutions Architect, Azure Architect, GCP Professional Architect)

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new QA Engineering Team Lead in India to join our growing Software Development Team. This individual will report into our Manager, QA and is responsible for ensuring the delivery of high-quality software products through effective test planning, execution, and automation strategies. This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product quality.  

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration

Base Salary: $29,000 – $36,000 USD per year

Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing
• Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, or Appium, or Playwright
• Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies
• Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements
• Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution
• Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality
• Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives
• Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards
• Contribute to continuous improvement initiatives within the QA function and across engineering teams. Sets clear objectives aligned with team, department, and organizational goals
• Partner with leadership to align quality goals with business objectives. Interfaces with senior leadership and cross-functional teams to understand business needs and communicate quality insights. Serves as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions
• Understands team engagement and motivation; actively supports employee retention and growth Provides input into QA resource planning and staffing decisions 

Requirements: 

• High-level proficiency of written and verbal communication in English
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing
• 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring, and cross-functional coordination
• High-level proficiency of written and verbal communication in English
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium, or Playwright
• Experience working in Agile/Scrum development environments
• Proven ability to analyze complex systems and resolve testing challenges 
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations, and data validation

Preferred Qualifications:

• Experience defining QA metrics and improving testing processes at scale
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases 

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Receiving Supervisor to join our growing Fulfillment Center network. This individual will report into our Inbound Manager and is responsible for the oversight, development, and accountability of the Receiving Team and Put Away Team. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234

Schedule: This role oversees an operation that runs Sunday from 8:00 a.m. to 6:30 p.m. CT and Monday through Friday from 6:00 a.m. to 11:30 p.m. CT (Saturdays run based on operational need). While this position generally follows a schedule of Monday through Friday from 6:00 a.m. to 2:30 p.m. CT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $65,400 – $81,750 per year

Responsibilities:

Requirements:

• High school diploma or GED equivalent
• 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem-solving, attention to detail, and time management skills
• Exceptional verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications:

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Replenishment Supervisor to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Inventory Control Manager and is responsible for the oversight, development, and accountability of
the Replenishment Team.

Job Type: Full-Time, Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule: This role oversees an operation that runs Sunday through Friday from 6:00 a.m. to 11:30 p.m. PT. While this position generally follows a schedule of Monday through Friday from 3:00 p.m. to 11:30 p.m. PT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $66,000 – $83,000 per year 

Please note: Training for this position will be Monday through Friday, from 11:00am to 7:30pm PST for the first 2 weeks! 

Responsibilities:

• Lead shift start-up meetings and relaying any staffing/volume concerns to the Inventory Control Manager
• Assign work to replenishment associates
• Ensure priority replenishments and non-priority replenishment are completed with the provided deadlines
• Check inventory discrepancies identified during replenishment
• Track performance of each team member and providing consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the replenishment team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure the associate’s timecards are accurate and up to date
• Attend and participating in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Inventory Control Manager to support the growth
• Execute all projects assigned by the Inventory Control Manager
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• High school diploma or GED equivalent
• 1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Replenishment Supervisor to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Inventory Control Manager and is responsible for the oversight, development, and accountability of
the Replenishment Team.

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule Options: This role oversees an operation that runs across the following schedules. While this position generally follows a schedule, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

• Sundays from 8:00 a.m. to 4:30 p.m. ET and Monday through Thursday from 11:00 a.m. to 7:30 p.m. ET
  • Training for this position will be Monday through Friday from 7:30 a.m. to 4:00 p.m. ET for the first week
• Monday through Friday from 3:00 p.m. to 11:30 p.m.
  • Training for this position will be Monday through Friday from 11:00 a.m. to 7:30 p.m. ET for the first week

Salary: $65,000 – $81,000 per year  

Responsibilities:

• Lead shift start-up meetings and relaying any staffing/volume concerns to the Inventory Control Manager
• Assign work to replenishment associates
• Ensure priority replenishments and non-priority replenishment are completed with the provided deadlines
• Check inventory discrepancies identified during replenishment
• Track performance of each team member and providing consistent feedback regularly along with check-ins
• Ensure individual and departmental KPI success
• Conduct monthly check-ins with each member of the replenishment team in order to establish rapport and provide feedback
• Immediately address all personnel and performance related incidents that arise
• Ensure the associate’s timecards are accurate and up to date
• Attend and participating in the HR Leadership meetings twice a month
• Execute all process improvements developed and in partnership with the Inventory Control Manager to support the growth
• Execute all projects assigned by the Inventory Control Manager
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• High school diploma or GED equivalent
• 1–2 years of leadership experience in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain and logistics concepts
• Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• Strong problem solving and time management skills; strong attention to detail
• Strong verbal and written communication skills
• Ability to work independently, multitask and follow process and standard procedures
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Safety Manager to join our growing Operations team! This individual will report to our Senior Manager of Continuous Improvement, and will lead and oversee all safety, health, and workers compensation initiatives across the entire SupplyHouse fulfillment network. This role ensures consistent implementation of safety protocols, regulatory compliance, and injury prevention strategies across all locations. If you are passionate about building a strong safety culture and driving continuous improvement across a growing operation, we’d love to hear from you!

This is a remote position open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. While this role is fully remote, there is a strong preference for the selected individual to live within reasonable proximity to one of our fulfillment centers in Atlanta, GA; Canal Winchester, OH; Dayton, NJ; Farmers Branch, TX; or Reno, NV.

About 40% of the year, this role will entail traveling to our fulfillment center locations. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Job Type: Full-Time, Exempt

Location: Remote

Schedule: While this position generally follows a schedule of Monday through Friday from 8:00 a.m. to 5:00 p.m., the Safety Manager is expected to be reachable outside of standard business hours in the event of a workplace incident or accident requiring support.

Salary: $107,480 – $134,351 per year

Responsibilities:

• ​​Own and implement company-wide safety programs, policies, and training across all fulfillment centers, including oversight of the driver safety program​
• ​​Lead regular audits, risk assessments, and corrective action plans to ensure compliance with OSHA and internal safety standards
• ​​Promote a proactive safety culture through education, engagement, and accountability
• ​​Partner with operations and the Product Catalog Team to ensure the proper handling and storage of all ORM-D and hazmat material
• ​​Partner with the Safety Team to identify workplace hazards, assist in root-cause investigations, and recommend corrective actions
• ​​Oversee all aspects of workers compensation including claims handling, reporting, and carrier coordination
• ​​Analyze claim data and trends quarterly to identify risks and opportunities to present to Senior Leadership
• ​​Support case managers and act as an escalation point for complex claims
• ​​Collaborate with insurance brokers and internal stakeholders during renewal cycles
• ​​Ensure fulfillment operations adhere to federal, state, and local safety regulations
• ​​Partner with HR teams to maintain and update compliance documentation and reporting standards
• ​​Support escalated investigations into safety incidents and ensure timely resolution and documentation
• ​​Directly manage Safety Supervisors at each fulfillment location
• ​​Facilitate cross-site collaboration and knowledge sharing among safety teams

Requirements:

• Bachelor’s degree in ​​Occupational Health and Safety, Environmental Science, or​ a related field
• ​​5+ years of experience in safety, compliance, or risk management within a multi-site fulfillment or logistics environment
• ​​Current OSHA, Certified Safety Professional (CSP), Certified Hazardous Materials Manager (CHMM) certification
• ​​Strong knowledge of OSHA regulations, workers compensation laws, and safety best practices
• ​​Excellent communication, analytical, and project management skills
• ​​Proven leadership experience managing distributed teams
• ​​Ability to maintain confidentiality and handle sensitive information with professionalism
• ​​Experience working in a manufacturing, warehouse, or fulfillment center environment

Preferred Qualifications: 

• Bachelor's degree in ​​Industrial Engineering, Supply Chain Management, Business Administration, or a related field

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Senior Fulfillment Continuous Improvement Specialist to join our Operations Team. This individual will report into our Senior Manger, Continuous Improvement and is a seasoned Continuous Improvement practitioner who operates independently on the organization’s most complex, high-impact improvement initiatives. As a senior individual contributor, this role leads network-wide process analysis, drives large cross-functional projects, and serves as a subject matter authority on Lean Six Sigma methodology and supply chain operations. The Senior Specialist brings analytical rigor and deep operational expertise to every engagement, setting the standard for quality, sustainability, and measurable results across the fulfillment center network. This individual understands how automation interacts with people and processes, and applies that knowledge to design improvements that are durable and scalable. This role also plays a key part in developing the broader Continuous Improvement community by mentoring colleagues and elevating team capabilities. This is a high-travel, hands-on role with significant time spent on the fulfillment center floor.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position will require travel up to 50% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team-building activities, as well as frequent travel to our on-site fulfillment locations. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $92,440 – $115,550 per year

Responsibilities: 

• Lead network-wide process analysis and implement SOPs that drive consistency and reliability across fulfillment centers
• Independently manage complex improvement projects from identification through sustainment — owning scope, approach, and outcomes
• Design and evaluate pilot programs to validate new processes before full-scale rollout
• Apply statistical analysis to validate improvement hypotheses and assess process capability
• Develop KPIs and metrics to track and demonstrate supply chain improvement effectiveness
• Establish and enforce control plans and sustainment mechanisms to protect gains and prevent regression after project close
• Partner with Engineering and Operations teams to implement and optimize automated systems including robotics, sorters, and conveyor, and technologies
• Apply CI methodology to identify opportunities within automated workflows, reducing downtime, improving throughput, and increasing system reliability
• Develop and maintain Total Preventive Maintenance (TPM) programs for automated equipment and conveyance systems, including PM schedules, inspection checklists, and escalation protocols
• Monitor OEE (Overall Equipment Effectiveness) metrics for automated systems and drive structured improvement actions when targets are missed
• Lead sustainment reviews and audits to ensure automation-related improvements are maintained over time and embedded in standard work
• Collaborate with vendors and internal technical teams to integrate CI principles into equipment commissioning, changeovers, and upgrades
• Track and report on PM compliance, equipment reliability trends, and automation uptime as part of overall performance management
• Apply advanced statistical methods to analyze process capability, validate hypotheses, and quantify improvement impact
• Establish and maintain performance baselines; develop enterprise-level dashboards and reporting tools for senior stakeholder visibility
• Translate voice of customer into measurable, data-driven performance metrics that inform prioritization and investment decisions
• Ensure data integrity through partnerships with IT and analytics teams; optimize underlying analytics systems
• Mentor and guide CI team members and cross-functional team members on tools, frameworks, and problem solving approaches
• Effectively communicate complex CI insights and outcomes to senior stakeholders, adapting content and framing to audience
• Facilitate Kaizen events and cross-functional workshops to drive rapid, structured problem-solving at scale
• Drive adoption of improvements through structured change management and sustained stakeholder engagement
• Represent the voice of the customer in prioritization and decision-making discussions with leadership
• Manage projects from conception through execution, ensuring alignment with company goals and CI strategy
• Collaborate with cross-functional teams to implement best practices and standard operating procedures across the network
• Develop and maintain project plans, timelines, and budgets; proactively manage risks and escalate blockers
• Build sustainment into every project plan — defining ownership, audit cadence, and response protocols before project closure

Requirements:

• Green Belt or Black Belt Six Sigma certification, OR 3+ years of hands-on Lean Six Sigma experience in a complex operational environment
• Proven track record independently leading end-to-end CI projects with measurable, sustained results
• Experience with statistical analysis tools and methods (e.g., Minitab, process capability, hypothesis testing)
• Strong ability to communicate complex analytical findings to senior leadership and nontechnical stakeholders
• Experience facilitating Kaizen events and leading structured problem-solving workshops

Preferred Qualifications: 

• Bachelors Business, Analytics, or Engineering
• Experience in supply chain, warehouse, or distribution center environments
• Demonstrated ability to mentor and develop junior CI practitioners
• Experience with advanced data visualization tools (Tableau, Power BI) and enterprise reporting

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Senior Manager, User Experience (UX) to join our Customer Experience Team. This individual will report into our Director of Customer Experience, and will elevate how design decisions connect to customer research and measurable business outcomes. This individual will be responsible for leading and growing a team of UX Designers, ensuring design work is grounded in research rather than intuition, and serving as the primary voice for UX in executive-level conversations. This is a hands-on leadership role for someone who can both direct a team and personally advocate for the customer in the room where decisions get made.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $156,088 – $195,110 per year

Responsibilities:

• Lead, mentor, and grow a team of UX designers, setting standards for craft, rigor, and consistency across projects
• Establish and enforce a research-informed design process: every major design decision should trace back to a customer insight, usability finding, or behavioral data point
• Partner closely with Customer Research to translate findings (usability testing, surveys, session data, voice-of-customer) into actionable design direction
• Own UX best practices and design standards across the org, including accessibility, information architecture, and interaction design patterns for our e-commerce and app experiences
• Represent UX work and rationale directly to executive and senior leadership, translating design decisions into business terms (conversion, retention, engagement)
• Collaborate cross-functionally with Marketing, Merchandising, and IT to ensure design solutions align with broader marketing and product strategy
• Build a repeatable framework for prioritizing UX initiatives based on customer impact and business value
• Manage stakeholder expectations and timelines across multiple concurrent design workstreams
• Champion the thoughtful integration of AI-driven tools and solutions within the UX team, identifying opportunities to enhance design workflows and drive innovation across the customer journey

Requirements: 

• Bachelor's degree in Marketing or a related field
• 10+ years of UX leadership experience, including 2+ years directly managing designers
• Demonstrated experience designing direct-to-consumer e-commerce experiences, with hands-on ownership of conversion outcomes (e.g.: conversion rate, average order value, revenue per visitor, or cart completion)
• Demonstrated track record of using customer research (qualitative and quantitative) to drive design decisions, not just aesthetic execution
• Strong portfolio showing end-to-end ownership: research input, design rationale, and measurable outcome
• Experience presenting design work and strategy to executive stakeholders, comfortable defending decisions with data and reasoning
• Fluency with modern design and prototyping tools (e.g.: Figma)
• Excellent communication skills, able to flex between detailed design critique with the team and strategic framing with leadership

Preferred Qualifications:

• Experience with large, attribute-heavy product catalogs; B2B or trade/distribution industry experience is a plus
• Familiarity with analytics platforms (e.g.: Amplitude or similar)

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Senior Product Manager to join our growing Product Team! This individual will report into our Product Management Team Lead and own several complex, cross-functional Customer Experience initiatives at once, driving each from research through launch and post-launch analysis with significant autonomy. They will set the vision and goals for their initiatives, help prioritize them against broader business objectives, and raise the bar for the product practice by improving delivery standards and mentoring junior product managers.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY X times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington)

Schedule: Monday through Friday, from 8:00 a.m. to 5:00 p.m. ET with flexibility 

Salary: $111,035 – $138,794 per year

Responsibilities:

• Provides strategic vision and leadership to our largest and most complex initiatives, resolving ambiguous, escalated, and cross-functional challenges with sound, independent judgment
• Leads comprehensive user and market research to inform product strategy, validating insights through data analysis and customer and stakeholder interviews
• Sets vision and strategic goals for complex projects, defines the experience architecture and desired outcomes across multiple user journeys, and adapts plans and documentation as business needs change
• Owns commercial outcomes for the customer experience — connecting the product roadmap to financial goals and margin, and balancing customer acquisition cost against lifetime value
• Drives conversion optimization across the funnel, including checkout friction, search relevance, and personalization
• Translates Amplitude (or similar) analytics, behavioral data, and continuous A/B test results into actionable roadmap decisions
• Partners with engineering on platform direction, including modern headless architecture, robust APIs, and enterprise commerce capabilities
• Identifies and prioritizes opportunities to apply AI and machine learning — such as dynamic pricing, smart search, and recommendation engines
• Owns and oversees the product backlog, requirements, and user stories across multiple projects, and improves the team’s documentation and delivery practices
• Builds product documentation within JIRA and runs scrum ceremonies including sprint planning and sprint review
• Leads UAT planning and execution and is ultimately responsible for testing and approval of implementation, ensuring stable, scalable delivery ahead of high-traffic peak seasons
• Establishes project KPIs, develops A/B test and staged rollout plans, builds performance monitoring plans, and performs post-launch analysis to determine success and surface new opportunities
• Communicates complex insights and outcomes to senior stakeholders, mentors and trains junior product managers, and influences and improves work across departments

Requirements:

• Bachelor's degree in Business, STEM, or a related field
• 7+ years of product experience, with 5+ years serving in a similar role on a Product/Customer Experience Team
• 2+ years of e-commerce industry experience
• A track record of independently leading large, complex, cross-functional initiatives end to end
• Strong data fluency, with the ability to turn Amplitude analytics, behavioral data, and A/B test results into roadmap decisions
• Experience defining and running A/B tests and experimentation (e.g., Amplitude) and establishing project KPIs and performance monitoring plans
• Experience with JIRA and Confluence, or equivalent tools, for documentation and scrum ceremonies
• Proven leadership and mentorship skills, with a tendency to invest in colleagues and team growth and improve the effectiveness of others
• Exceptional problem-solving skills and sound judgment on complex, ambiguous, and escalated decisions
• Excellent written and verbal communication skills, including the ability to communicate complex insights to and influence senior stakeholders across departments
• The ability to multi-task, reprioritize, and actively manage project timelines and deliverables
• Exposure to applying AI/machine learning to commerce use cases (e.g., dynamic pricing, smart search, recommendations)

Preferred Qualifications:

• Demonstrated ownership of commercial outcomes such as conversion, revenue, or P&L
• Familiarity with modern e-commerce platform architecture, including headless architecture, APIs, and enterprise commerce engines
• Hands-on data querying with BigQuery or SQL
• Exposure to applying AI/machine learning to commerce use cases (e.g., dynamic pricing, smart search, recommendations)
• Experience with design and prototyping tools (Figma is a plus)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Senior Product Manager - Logistics & Delivery to join our growing Product Team! This individual will report into our Product Management Team Lead, and define and drive the strategy, roadmap, and execution for a product squad, delivering solutions that align customer needs, business goals, and technical capabilities. Partnering closely with Engineering, Product, Architecture, Operations and cross-functional stakeholders, this individual will lead discovery, prioritization, and execution while balancing technical initiatives with business priorities and aligning teams around shared objectives. The Senior Product Manager also evaluates build-versus-buy decisions, vendor partnerships, and enterprise technology investments, overseeing the delivery of custom solutions, SaaS platforms, and complex system integrations. By translating business strategy into scalable technical capabilities, this individual enables innovation, operational efficiency, and long-term business growth.

This is a remote-based role within select states in the United States. At this time, we are only able to employ those located in the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote (Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington)

Schedule: Monday through Friday, from 8:00 a.m. to 5:00 p.m. ET with flexibility 

Salary: $111,035 – $138,794 per year

Responsibilities:

• Provide strategic vision and leadership to our largest and most complex initiatives, resolving ambiguous, escalated, and cross-functional challenges with sound, independent judgment
• Collaborate effectively with Product Managers, Project Managers, developers, stakeholders, and leaders across all levels of the organization
• Partner with Fulfillment Center and Operations teams to translate warehouse/logistics workflows into product requirements, ensuring technology solutions support real-world FC operations
• Set vision and strategic goals for complex projects, define the experience architecture and desired outcomes across multiple user journeys, and adapt plans and documentation as business needs change
• Identify and prioritize opportunities to apply AI and machine learning
• Own and oversee the product backlog, requirements, and user stories across multiple projects, and improve the team’s documentation and delivery practices
• Build product documentation within JIRA and run scrum ceremonies including sprint planning and sprint review
• Lead UAT planning and execution, ultimately owning testing and implementation approval to ensure stable, scalable delivery ahead of high-traffic peak seasons
• Establish project KPIs, develop A/B test and staged rollout plans, build performance monitoring plans, and perform post-launch analysis to determine success and surface new opportunities
• Communicate complex insights and outcomes to senior stakeholders, mentor and train junior product managers, and influence and improve work across departments

Requirements:

• Bachelor's degree in Business or a related field
• 7+ years of product experience
• A track record of independently leading large, complex, cross-functional initiatives end to end
• Experience defining and running A/B tests and experimentation (e.g., Amplitude) and establishing project KPIs and performance monitoring plans
• Experience with JIRA and Confluence, or equivalent tools, for documentation and scrum ceremonies
• Exceptional problem-solving skills and sound judgment on complex, ambiguous, and escalated decisions
• Excellent written and verbal communication skills, including the ability to communicate complex insights to and influence senior stakeholders across departments
• Ability to multi-task, reprioritize, and actively manage project timelines and deliverables
• Exposure to applying AI/machine learning to commerce use cases

Preferred Qualifications:

• Experience building or supporting products for fulfillment center, warehouse, or logistics operations
• Demonstrated ownership of commercial outcomes such as conversion, revenue, or P&L
• Familiarity with modern e-commerce platform architecture, including headless architecture, APIs, and enterprise commerce engines
• Hands-on data querying with BigQuery or SQL
• E-commerce industry experience
• Experience with design and prototyping tools

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Technical Product Manager - Platform & Modernization to join our growing Product Team! This individual will report into our Product Management Team Lead and drives the discovery, development, and delivery of Platform & Modernization/Enablement. The Technical Product Manager will partner with their team to prioritize modernization alongside business outcomes and work closely with business teams, technology partners, and third-party vendors. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! 

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $116,000 - $146,399 USD per year

Responsibilities:

• Conduct user, customer, and market research to inform product strategy, translating insights into prioritized roadmaps and technical initiatives
• Evaluate and prioritize opportunities based on customer value, business impact, technical complexity, architecture considerations, and engineering capacity
• Lead the discovery, planning, and delivery of complex technical initiatives, including enterprise system integrations, API-driven solutions, cloud-native applications, and customer facing capabilities
• Own and continuously refine the product backlog by developing clear user stories, acceptance criteria, technical requirements, and supporting documentation within JIRA and Confluence
• Partner closely with Engineering and Architecture teams to define technical solutions, evaluate tradeoffs, and ensure alignment between product strategy and scalable system design
• Facilitate Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives, to maximize team effectiveness and predictable delivery
• Drive cross-functional execution by proactively managing timelines, dependencies, risks, and stakeholder communication across multiple teams and initiatives
• Collaborate with developers, QA, DevOps, UX, and business stakeholders throughout the product lifecycle to ensure successful delivery of high-quality solutions
• Serve as the primary liaison between business and technical stakeholders, translating business objectives into technical requirements while advocating for engineering best practices and long term platform health
• Lead User Acceptance Testing (UAT) planning and coordinate testing strategies with QA to ensure production readiness for new features, integrations, and platform enhancements
• Support end-to-end testing, QA, and validation for technical implementations and system integrations
• Define and monitor product success metrics, leveraging analytics and customer feedback to measure business outcomes, identify opportunities for optimization, and drive continuous improvement. Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization
• Communicate product vision, technical tradeoffs, delivery progress, and business impact effectively to stakeholders, including senior leadership
• Guide feature rollout strategies using feature flagging, phased deployments, and experimentation frameworks to minimize risk and improve customer outcomes
• Partner with Engineering and DevOps teams to support release planning, feature rollouts, CI/CD practices, and post-deployment validation
• Collaborate with Engineering on API design, data models, integration strategies, and technical documentation to support scalable, maintainable platform capabilities
• Identify delivery risks, technical dependencies, and process improvements, proactively implementing solutions that increase team efficiency and product quality
• IT - Hardware, Networking, Security, Systems: Primary partner across all infrastructure work - architecture decisions, security policy integrations, deployment infrastructure, and platform reliability
• Serve as the platform's internal product partner - gathering requirements, prioritizing modernization work, and ensuring shared infrastructure (CI/CD, identity, APIs, feature flags) meets  the needs of every product team
• Senior Leadership & Business Stakeholders: Communicate platform investment rationale, technical tradeoffs, delivery progress, and reliability metrics (deploy frequency, p99 uptime)

Requirements: 

• Bachelor’s degree in MIS or CIS with Business Minor or similar area or equivalent degree and professional experience
• 6+ years in product management or a technical role with hands-on involvement in software development lifecycles and system integrations
• Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies
• Proven track record of leading complex, cross-functional initiatives from planning through delivery, on time and within scope
• Ability to independently solve complex, ambiguous problems while exercising sound judgment to resolve escalated technical and business issues
• Strong leadership, collaboration, and stakeholder management skills, with the ability to align diverse teams around a shared vision
• Strong leadership and collaboration skills with a proven ability to align diverse stakeholders around a shared vision
• Experience with additional full-stack technologies and frameworks such as JavaScript, Spring Boot, Node.js, or similar
• Microservices Architecture: Experience decomposing monoliths into microservices and managing service-to-service communication. Familiarity with Spring Boot
• Frontend Ecosystems (React): Familiarity with modern frontend frameworks, specifically React, and understanding what a large-scale migration or adoption entails
• DevOps & CI/CD Pipelines: Understanding of continuous integration and continuous deployment tools (e.g., Jenkins, GitHub Actions, Circle CI, GitLab) to optimize developer velocity
• Identity & Access Management (IAM): Knowledge of authentication, authorization, SSO protocols (SAML, OIDC, OAuth 2.0), and user identity infrastructure
• API Management & Infrastructure: Experience designing, versioning, and maintaining robust APIs (REST, GraphQL, or gRPC). Hands-on experience working with developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture)
• Feature Management: Familiarity with feature flagging/toggling frameworks (e.g., LaunchDarkly) for controlled rollouts and dark launching
• Technical Debt Management: Ability to quantify the impact of tech debt, build a business case for tackling it, and balance it against new feature development
• Platform-as-a-Product Mindset: Treating internal developers as your "customers" and gathering their feedback/requirements just like an external user
• Roadmap & Prioritization Alignment: Strong ability to tie highly technical engineering foundational work directly to tangible business outcomes and ROI. Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences
• AI/Automation Infrastructure: Familiarity with internal AI tooling and LLM infrastructure (e.g., evaluating and integrating AI-assisted development tools, internal chatbot/automation platforms)
• Event-Driven Architecture: Working knowledge of message queue and event streaming systems (e.g., Kafka) for service-to-service communication
• Core Data Infrastructure: Familiarity with relational database platforms (e.g., MySQL/MariaDB) and data warehouse infrastructure (e.g., BigQuery) at a level sufficient to participate in architecture tradeoff discussions

Preferred Qualifications:

• Cloud deployment experience with one or more major platforms: Google Cloud Platform, AWS, or Azure
• Additional experience specifically within an eCommerce setting
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience integrating these systems
• Certified CSPO, SAFe, PMP, or other relevant product/technical certifications

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Technical Product Manager - Search and Discovery to join our growing Product Team. This individual will report into our Product Management Team Lead and drives the strategy, development, and delivery of customer-facing digital products for SupplyHouse. By connecting business needs to technical implementation, this role directly affects how plumbing, heating, and HVAC professionals find, assess, and purchase the supplies they need, ensuring every product initiative delivers a faster, more reliable, and more intuitive experience for our customers. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! 

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $116,984 - $146,230 USD per year

Responsibilities:

• Conduct comprehensive user and market research to guide product strategy, translating insights into features and actionable roadmaps
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals
• Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features
• Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery
• Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of product SKUs
• Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows
• Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and  technical documentation within JIRA and Confluence
• Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time
• Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices
• Lead UAT planning and execution to ensure product quality across projects and releases
• Support end-to-end testing, QA, and validation for technical implementations and system integrations
• Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch
• Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization
• Identify and communicate problems affecting the team, and proactively propose and implement solutions

Requirements: 

• Bachelors Computer Science, Information Systems, Engineering, or equivalent professional experience
• 6+ years in a product or technical role focused on software development and system integrations
• Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies. 
• A track record of independently leading large, complex, cross-functional initiatives end-to-end, including initiatives that crossed both marketing and engineering teams
• Hands-on experience with on-site search or discovery product ownership, including relevance tuning, faceted navigation, or search quality analytics
• Understanding of full-stack development technologies, including React and Java (Spring Boot), and their associated frameworks.
• Cloud deployment experience with one or more major platforms: Google Cloud Platform, AWS, or Azure.
• Ability to work on assignments of diverse and complex scope, identifying solutions to unfamiliar problems with minimal guidance.
• Demonstrated good judgment in resolving escalated and complex issues.
• Established effective working relationships with senior leadership both internally and externally.
• Strong data fluency, with the ability to turn analytics (e.g, Amplitude), search behavioral data, and A/B test results into roadmap decisions

Preferred Qualifications:

• Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences.
• Experience specifically within an eCommerce setting strongly preferred
• Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience integrating these systems
• Certified CSPO, SAFe, PMP, or other relevant product/technical certifications
• Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional, Azure Fundamentals)
• Experience with additional full-stack technologies and frameworks such as JavaScript, Spring Boot, Node.js, or similar

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Training Supervisor to join our growing Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center. This role identifies skill gaps, develops engaging curricula, participates in new hire orientation and onboarding, and reinforces workplace safety standards to maximize productivity and promote a culture of continuous learning and operational excellence.

Job Type: Full-Time, Exempt

Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234

Schedule: This role oversees an operation that runs Sunday from 8:00 a.m. to 6:30 p.m. CT and Monday through Friday from 6:00 a.m. to 11:30 p.m. CT (Saturdays run based on operational need). While this position generally follows a schedule of Monday through Friday from 8:00 a.m. to 5:00 p.m. CT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $65,400 – $81,750 per year

Responsibilities:

• Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals
• Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed
• Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations
• Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions
• Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments
• Conduct regular training needs assessments to identify skill gaps across departments
• Lead collaborative meetings with leadership to determine training needs and develop an administration process
• Contribute recommendations for continuous learning and development needs; identify enhancements to current training curriculum to generate higher productivity, accuracy and safety
• Crosstrain in various fulfillment center departments to perform multiple distribution-related functions and ensure well-rounded program design
• Develop and maintain training documentation and records to track training compliance and implementation of best practices
• Ensure all training materials, SOPs, and online resources are accurate and up-to-date
• Monitor and track employee progress throughout the training lifecycle; analyze feedback and measure the effectiveness of training modules
• Lead informational meetings to prepare and educate team members on new processes and procedures
• Address all personnel and performance-related incidents that arise immediately
• Coordinate with other departments on processes and procedures to align on communication and best practices
• Attend and participate in site Leadership meetings
• Lead by example and maintain professional standards in the workplace at all times

Requirements:

• High school diploma or GED equivalent
• 2-4 years of experience in instructional design, corporate training, or a supervisory/leadership role in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications (Word, Outlook, and Excel)
• Strong problem-solving and time management skills; strong attention to detail
• Superior verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
• Experience with Learning Management Systems (LMS) or e-learning content development tools

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Training Supervisor to join our growing NV Fulfillment Team and Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center. This role identifies skill gaps, develops engaging curricula, participates in new hire orientation and onboarding, and reinforces workplace safety standards to maximize productivity and promote a culture of continuous learning and operational excellence.

Job Type: Full-Time, Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule: This role oversees an operation that runs Sunday through Friday from 6:00 a.m. to 11:30 p.m. PT. While this position generally follows a schedule of Monday through Friday from 8:00 a.m. to 4:30 p.m. PT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.

Salary: $66,400 – $83,000 per year 

Responsibilities:

• Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals
• Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed
• Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations
• Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions
• Develop and distribute surveys, interviews, and questionnaires; facilitate the creation of interactive training content and assessments
• Conduct regular training needs assessments to identify skill gaps across departments
• Lead collaborative meetings with leadership to determine training needs and develop an administration process
• Contribute recommendations for continuous learning and development needs; identify enhancements to current training curriculum to generate higher productivity, accuracy and safety
• Crosstrain in various fulfillment center departments to perform multiple distribution-related functions and ensure well-rounded program design
• Develop and maintain training documentation and records to track training compliance and implementation of best practices
• Ensure all training materials, SOPs, and online resources are accurate and up-to-date
• Monitor and track employee progress throughout the training lifecycle; analyze feedback and measure the effectiveness of training modules
• Lead informational meetings to prepare and educate team members on new processes and procedures
• Immediately address all personnel and performance-related incidents that arise
• Coordinate with other departments on processes and procedures to align on communication and best practices
• Attend and participate in site Leadership meetings
• Lead by example and maintain professional standards in the workplace at all times

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• 2-4 years of experience in instructional design, corporate training, or a supervisory/leadership role in a fulfillment, warehouse, or distribution environment
• Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
• Demonstrated ability to train, coach, and develop associates to achieve departmental goals
• Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
• Strong understanding of safety practices and ability to promote a safe and compliant work environment
• Fundamental understanding of inventory, supply chain, and logistics concepts
• Proficiency with Microsoft Office applications (Word, Outlook, and Excel)
• Strong problem-solving and time management skills; strong attention to detail
• Superior verbal and written communication skills
• Ability to work independently, multitask, and follow process and standard procedures

Preferred Qualifications: 

• Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
• Familiarity with performance management, including conducting feedback sessions and supporting employee development
• Experience with Learning Management Systems (LMS) or e-learning content development tools

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Value Added Services (VAS) Associate to join our growing Inventory Control Team and Fulfillment Center network. This individual will report into our Inventory Control Supervisor and is responsible for executing kitting, assembly, packaging, labeling, and inventory rework activities within the Inventory Control department. This role ensures that inventory impacted by promotions, internal process corrections, or quality initiatives is accurately modified, documented, and returned to available stock while maintaining high standards of inventory integrity and quality control. If you are motivated and want to start a career with a rapidly growing company, we’d love to hear from you! 

Job Type: Full-Time, Non-Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 11:00am to 7:30pm EST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Assemble and package kits by combining multiple products, components, or promotional materials according to defined work instructions
• Perform inventory rework resulting from internal process corrections, quality holds, labeling errors, packaging updates, or operational changes
• Repackage, relabel, or reconfigure products to meet updated internal standards or customer requirements
• Locate, pull, stage, and return inventory components accurately to support VAS and rework activities
• Verify correct item numbers, quantities, and product condition prior to assembly or rework
• Apply barcodes, pricing labels, and internal identification tags in accordance with company standards
• Inspect completed kits and reworked items to ensure accuracy, completeness, and proper packaging integrity
• Identify and report discrepancies, shortages, or damaged inventory discovered during VAS activities
• Prepare and insert required documentation such as packing lists, instruction sheets, or internal reference materials
• Maintain accurate production and rework documentation and communicate inventory adjustments to leadership
• Maintain organized and clearly segregated work areas for active projects, completed kits, and inventory pending rework or disposition

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Preferred Qualifications: 

• 1+ years of warehouse, inventory control, assembly, or fulfillment experience
• Experience performing kitting, labeling, or light assembly
• Experience working in a fast-paced warehouse environment

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.