Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Accounts Payable Associate in the Philippines to join our growing Accounting Team. This individual will report into our Accounts Payable Manager and play a critical role in managing vendor payments, resolving discrepancies, and ensuring accurate financial records. This individual will review invoices, process payments, reconcile accounts, and maintain strong vendor relationships while leveraging NetSuite and financial systems to uphold data accuracy. If you have a strong attention to detail and excellent problem-solving skills, with an interest in growing your experience in Accounting, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from the Philippines

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Eastern Time 

Base Salary: 613,122 – 766,402 PHP per year

Responsibilities:

• Invoice Review & Payment Processing: Accurately verify and approve invoices before payment, ensuring correct pricing and adherence to company policies.
• Discrepancy Resolution: Collaborate with internal teams and vendors to resolve discrepancies between invoices, purchase orders (POs), and item receipts.
• Vendor Payment Management: Prepare and process payments on time, ensuring vendors receive accurate amounts while maximizing early payment discounts.
• Credit & Account Reconciliation: Track and apply vendor credits for open balances, returns, rebalances, and warranties, ensuring all accounts remain up to date.
• Vendor Relationship Management: Establish and maintain strong relationships with suppliers to facilitate smooth and efficient financial transactions.
• Statement & Account Audits: Conduct monthly reviews of vendor statements to identify and resolve outstanding balances or discrepancies.
• Data Entry & System Management: Input and maintain accurate financial records using NetSuite, ensuring data integrity and compliance with accounting standards.
• Internal & External Communication: Respond to vendor and co-worker inquiries in a timely and professional manner, providing clarity and solutions as needed.

Requirements:

• High school diploma or international equivalent
• 0-2 years of experience in Accounts Payable or a role involving similar financial operations
• Proficiency in data entry and financial systems
• Strong attention to detail, including the ability to identify discrepancies, verify information, and ensure financial accuracy
• Excellent written and verbal communication skills with a high level of proficiency in English to interact effectively with vendors and internal teams
• Proactive, problem solving mindset with a strong ability to troubleshoot and resolve payment-related issues efficiently
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment while maintaining top tier organization
• Positive attitude with a collaborative approach to working with cross-functional teams

Preferred Qualifications:

• An Associates or Bachelors degree, or international equivalent, in Accounting or Business
• Experience working with NetSuite

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! 
• We support growth– We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back –We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Accounts Payable Associate in India to join our growing Accounting Team. This individual will report into our Accounts Payable Manager and play a critical role in managing vendor payments, resolving discrepancies, and ensuring accurate financial records. This individual will review invoices, process payments, reconcile accounts, and maintain strong vendor relationships while leveraging NetSuite and financial systems to uphold data accuracy. If you have a strong attention to detail and excellent problem-solving skills, with an interest in growing your experience in Accounting, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Eastern Time 

Base Salary: $10,400 – $13,000 USD per year

Responsibilities:

• Invoice Review & Payment Processing: Accurately verify and approve invoices before payment, ensuring correct pricing and adherence to company policies.
• Discrepancy Resolution: Collaborate with internal teams and vendors to resolve discrepancies between invoices, purchase orders (POs), and item receipts.
• Vendor Payment Management: Prepare and process payments on time, ensuring vendors receive accurate amounts while maximizing early payment discounts.
• Credit & Account Reconciliation: Track and apply vendor credits for open balances, returns, rebalances, and warranties, ensuring all accounts remain up to date.
• Vendor Relationship Management: Establish and maintain strong relationships with suppliers to facilitate smooth and efficient financial transactions.
• Statement & Account Audits: Conduct monthly reviews of vendor statements to identify and resolve outstanding balances or discrepancies.
• Data Entry & System Management: Input and maintain accurate financial records using NetSuite, ensuring data integrity and compliance with accounting standards.
• Internal & External Communication: Respond to vendor and co-worker inquiries in a timely and professional manner, providing clarity and solutions as needed.

Requirements:

• High school diploma or international equivalent
• 0-2 years of experience in Accounts Payable or a role involving similar financial operations
• Proficiency in data entry and financial systems
• Strong attention to detail, including the ability to identify discrepancies, verify information, and ensure financial accuracy
• Excellent written and verbal communication skills with a high level of proficiency in English to interact effectively with vendors and internal teams
• Proactive, problem solving mindset with a strong ability to troubleshoot and resolve payment-related issues efficiently
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines in a fast-paced environment while maintaining top tier organization
• Positive attitude with a collaborative approach to working with cross-functional teams

Preferred Qualifications:

• An Associates or Bachelors degree, or international equivalent, in Accounting or Business
• Experience working with NetSuite

Why work with us:

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: 
  • Comprehensive and affordable medical, dental, vision, and life insurance options 
  • Competitive Provident Fund contributions 
  • Paid casual and sick leave, plus country-specific holidays 
  • Mental health support and wellbeing program 
  • Company-provided equipment and one-time $250 USD work from home stipend 
  • $750 USD annual professional development budget 
  • Company rewards and recognition program 
  • And more! 
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! 
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more. 
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company! 

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

What is an Employer of Record (EOR)? 

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Business Development Specialist to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Category Manager to join our Merchandising Team. This individual will report into our VP of Merchandising to develop and execute category strategies that drive revenue, customer growth, and competitive differentiation. If you are eager to own product lifecycle management, assortment decisions, and category performance within assigned product areas, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $90,000 – $115,000 per year

Responsibilities: 

Category Strategy & Ownership

• Develop category strategies by analyzing industry trends, product assortments, customer insights, and competitive positioning.
• Determine new products and brands to launch that align with category goals and financial targets.
• Build deep expertise in designated product types, including functions, use cases, and customer applications.

Product & Vendor Management

• Lead product lifecycle management for new and existing items, including performance reviews and strategic adjustments.
• Manage vendor relationships, negotiate solutions, and evaluate vendor performance to optimize assortment and profitability.
• Conduct assortment reviews and recommend changes to improve category performance.

Cross‑Functional Leadership

• Collaborate with Marketing, Sales, Supply Chain, sand Finance to ensure category strategies are executed accurately and on time.
• Influence promotional planning, merchandising decisions, and product education strategies.

Market Research & Business Analysis

• Create product roadmaps, ROI analyses, and competitive assessments to support category planning.
• Use data and insights to recommend pricing, positioning, and promotional strategies.

Customer & Market Insights

• Gather customer feedback and market insights and translate them into actionable category improvements.
• Support sales growth through first‑to‑market ideas and strategic product positioning.
• Lead the development of product promotions and educational strategies for new and existing products.

Requirements: 

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field, or equivalent professional experience
• 5+ years of experience in merchandising, category management, and product development
• Strong analytical and problem‑solving skills with the ability to interpret data and make informed recommendations
• Advanced experience in Microsoft Excel and retail systems
• Experience in leading remote team members
• Strong communication, collaboration, and project management skills
• Critical and creative thinking skills in dealing with an everchanging environment
• Statistical analysis and data manipulation skills
• Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment.
• Ability to work well both independently and in a team setting

Preferred Qualifications: 

• Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
• Experience working in an e-commerce environment and supporting related category management and merchandising strategy
• Hard parts knowledge in industry related fields (ex: HVAC/Heating, Electrical, Plumbing, Automotive, etc.)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Claims Associate in the Philippines to join our growing Accounting Team. This individual will report into our Claims Team Lead will be responsible for managing the end-to-end processing of claims to ensure timely resolution and accurate recovery. This person will review submissions, verify documentation, and partner with carriers, vendors, and internal teams while maintaining accurate records in accordance with company policies and claim guidelines.

Role Type: Full-Time

Location: Remote from the Philippines

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. U.S. Eastern Time

Base Salary: 613,122.00 – 766,402.00 PHP per year

Responsibilities: 

• Investigate, submit, and manage claims for lost, damaged, defective, or otherwise eligible products in accordance with SupplyHouse, carrier, and vendor policies
• Monitor open claims and ensure timely follow-up, resolution, and submission of all required documentation within applicable deadlines
• Update corresponding claim documents and tracking tools to reflect current status, actions taken, and next steps
• Communicate with external partners and internal teams to obtain required information, resolve claim issues, and support timely processing
• Follow up on reimbursements and recoveries to ensure funds are received, tracked, and allocated correctly
• Prepare and maintain reporting on claim activity, outcomes, and trends to support visibility and decision-making
• Adapt to evolving partner policies, procedures, and claim requirements while supporting continuous process improvement
• Identify and implement opportunities for greater efficiency, improved workflows, and faster claim recovery
• Partner proactively with cross-functional teams and external partners, including Category Management, Fulfillment Centers, Customer Service, carriers, and vendors to support effective claims resolution
• Respond to co-worker and external partner inquiries in a professional, timely, and solution oriented manner

Requirements: 

• High School Diploma or equivalent
• High-level proficiency of written and verbal communication in English
• Proficient data entry skills
• Ability to work independently and as a part of a team
• Extremely organized, strong follow-through and attention to detail
• Excellent verbal and written communication skills

Preferred Qualifications:

• 1 year of experience in warranty claims processing, customer service, fulfillment, or related administrative support roles
• Knowledge of industry-specific products or services

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.   

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Director of Enterprise AI Adoption to lead the integration of artificial intelligence across our business operations. This is a pivotal leadership role at the intersection of technology, change management, and business strategy. This individual will be responsible for defining our enterprise AI roadmap, evangelizing adoption across departments, and ensuring AI-powered tools deliver measurable productivity and business value at scale. This opportunity is ideal for someone who combines a deep understanding of AI/ML capabilities with strong stakeholder management skills and a track record of driving technology adoption in complex, matrixed organizations.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $205,000 – $295,000 per year

Responsibilities:

AI Strategy and Roadmap

• Develop and own the enterprise AI adoption strategy aligned with SupplyHouse's business objectives and long-term growth plans.
• Identify high-impact AI use cases across procurement, operations, sales, customer service, and finance, and prioritize based on ROI and feasibility
• Serve as the primary internal authority on enterprise AI tools, platforms, and best practices including large language models, agentic workflows, and AI-powered analytics
• Monitor the AI technology landscape and advise executive leadership on emerging opportunities and risks

People, Change Management, and Culture

• Design and execute enterprise-wide change management programs grounded in proven methodologies to drive sustained, high-quality AI adoption across all levels and functions
• Act as a culture carrier for AI transformation championing a mindset of curiosity, continuous learning, and responsible experimentation throughout the organization
• Build internal champions, AI ambassadors, and center-of-excellence structures to scale AI literacy and usage across every business unit
• Develop training curriculum, playbooks, and role-based enablement programs to upskill employees on AI tools and workflows at every level, from frontline staff to senior leadership
• Create psychological safety around AI adoption by proactively addressing employee concerns about job displacement, skill gaps, and the pace of change positioning AI as a tool that augments human capability rather than replaces it
• Partner closely with the Human Resources team to embed AI competency into hiring profiles, onboarding programs, performance frameworks, and career development pathways
• Lead executive communications, all-hands presentations, and town halls related to AI strategy, adoption milestones, and organizational impact
• Identify and mitigate human-side risks of AI adoption including change fatigue, resistance patterns, and inequitable access to enablement resources across teams

Cross-Functional Leadership

• Partner with department heads across IT, Operations, Human Resources, Legal, and Finance to embed AI into core business processes
• Collaborate with the IT and Data Engineering teams to ensure secure, compliant, and scalable AI infrastructure
• Manage relationships with external AI vendors, consultants, and technology partners
• Coordinate with Legal and Compliance teams to establish responsible AI governance policies, data privacy standards, and risk frameworks

Measurement and Optimization

• Define KPIs and success metrics for AI adoption initiatives and report progress to the C-suite and Board as needed
• Establish feedback loops and continuous improvement processes to optimize AI tool performance and user experience
• Build business cases and ROI models to justify AI investments and scale successful pilots enterprise-wide

Team Leadership

• Build, lead, and mentor a high-performing team of AI program managers, analysts, and change agents
• Foster a culture of experimentation, curiosity, and responsible innovation within the team and across the organization

Requirements: 

• Bachelor's degree in a related field
• 10+ years of progressive experience in technology strategy, digital transformation, or enterprise software adoption
• 5+ years in a leadership or director-level role with demonstrated experience managing cross-functional programs
• Hands-on experience with enterprise AI/ML tools
• Proven track record of designing and executing large-scale change management programs in complex organizations
• Exceptional executive communication and presentation skills; ability to translate technical concepts for non-technical stakeholders
• Strong analytical mindset with experience building business cases and measuring technology ROI

Who thrives in this role:

SupplyHouse is a people-first company with deep roots in the trades. We move fast, but we bring our teams along with us. The ideal candidate for this role is not just a technologist – they are a trusted colleague, a patient teacher, and a relentless advocate for making AI work for everyone, not just the tech-savvy individuals. You will succeed here if you:

• Lead with empathy and communicate change in ways that resonate with frontline workers and executives alike
• Are comfortable with ambiguity and energized by building something new in an organization that is still defining what AI means for its people
• Believe that culture and adoption are the hardest, and most important, parts of any technology transformation
• Listen before you prescribe, and take the time to understand the unique needs, fears, and motivations of each team you partner with
• Bring optimism and patience to resistance, treating skepticism as useful signal rather than an obstacle
• Hold yourself and your team accountable to outcomes, not just outputs (e.g.: adoption rates, workflow efficiency, and employee confidence matter more than tools deployed)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Director of Software Engineering in India to join our growing IT Team. This individual will report into our VP of IT and lead our engineering organization into its next phase of growth. This role is equal parts strategic leadership and hands-on influence, shaping how we build, scale, and deliver systems that power a high-impact e-commerce business. You’ll define the technical vision, develop strong engineering leaders, and ensure our platforms are reliable, scalable, and built for the future. If you enjoy influencing company-wide strategy through technology decisions, building and developing high performing Engineering teams, and solving complex challenges at scale in a fast-growing, customer-focused business, we’d love to hear from you!  

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 1:30 p.m. – 10:30 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary: $65,000 – $92,000 USD per year

Responsibilities:

Shape the future of our technology

• Define and execute a multi-year engineering and architecture strategy aligned with company goals
• Guide system design and architectural decisions to support scalability, performance, and resilience
• Oversee Site Reliability Engineering to ensure operational excellence and system uptime

Lead and grow high-performing teams

• Manage and develop Engineering Managers and senior technical leaders
• Set clear expectations, provide coaching, and build a culture of accountability and growth
• Strengthen leadership bench through mentorship, succession planning, and hiring

Drive execution and delivery at scale

• Ensure consistent, high-quality delivery across multiple teams and large-scale initiatives
• Establish and track engineering metrics to improve performance, quality, and team health
• Own resource planning and align budgets to support strategic priorities

Partner across the business

• Collaborate closely with Product, Operations, and business leaders to prioritize work and deliver impact
• Align engineering efforts with customer needs and business outcomes

Build the future team

• Lead hiring efforts for Engineering Managers and senior engineers
• Develop and maintain a strong talent pipeline to support continued growth

Requirements: 

• 15+ years of progressive experience in software engineering, including 10+ years leading teams and managing managers
• Proven ability to influence senior stakeholders and align multiple teams around shared goals
• Experience designing and delivering complex, scalable systems in cloud environments
• Strong foundation in system design, architecture, and modern engineering best practices
• Technical depth across:
  • Backend: Java, Spring Boot, microservices architecture
  • Databases: MySQL, Oracle, Redis
  • Frontend: JavaScript, React, TypeScript, modern frameworks
  • Mobile: Flutter or native iOS/Android development
• Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to improve engineering productivity
• High-level proficiency of written and verbal communication in English

Preferred Qualifications:

• Experience leading or partnering closely with Site Reliability Engineering teams
• Familiarity with modern DevOps and infrastructure tools (Docker, Kubernetes, CI/CD, Linux/Unix, Nginx, Apache, ELK stack)
• Background in e-commerce, supply chain, or other high-transaction environments
• Masters or advanced degree in a technical or business field

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for vendor onboarding, transaction monitoring, issue resolution, and ensuring seamless integration between EDI, internal systems, and business operations. If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $71,000 – $88,500 per year

Responsibilities: 

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
• Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
• Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
• Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
• Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
• Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
• Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
• Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

Requirements: 

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
• 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
• Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
• Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
• Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
• Strong analytical and problem-solving skills, especially in data troubleshooting
• Excellent communication skills for coordinating across external partners and internal departments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work well both independently and in a team setting
• Detail oriented mindset with strong organizational skills

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for vendor onboarding, transaction monitoring, issue resolution, and ensuring seamless integration between EDI, internal systems, and business operations. If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $71,000 – $88,500 per year

Responsibilities: 

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
• Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
• Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
• Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
• Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
• Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
• Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
• Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

Requirements: 

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
• 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
• Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
• Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
• Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
• Strong analytical and problem-solving skills, especially in data troubleshooting
• Excellent communication skills for coordinating across external partners and internal departments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work well both independently and in a team setting
• Detail oriented mindset with strong organizational skills

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an Enterprise Sales Representative (or a Business Development Specialist as we like to call it!) to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Inventory Control Associate to add to our Fulfillment team in our Ohio location! The Inventory Control Associate is responsible for maintaining accurate inventory counts to ensure accurate product availability. If you are motivated and want to start a career with a rapidly growing company, we want you to hear from you!

Job Type: Full-Time, Non-Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule: Monday through Friday, from 6:00am to 2:30pm EST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Perform all assigned audits and counts in a timely manner
• Communicate with the Inventory Control Lead or Manager on any issues with reoccurring cycle counts and bin audits
• Record all errors according to procedure
• Update incomplete SKUs as assigned
• Communicate to the Data team to update UPC’s or incorrect dimensions
• Replace damaged or missing bins as assigned
• Assist with fulfillment center planning and prime location updating as assigned
• Add location barcodes for necessary locations
• Resolve unknown SKUs from amnesty bins as assigned
• Reprint labels for locations as assigned
• Perform SKU verification for previously mis-shipped orders
• Establish and maintain effective working relationships with other Associates, Leads, and Managers
• All other duties as assigned by the Inventory Control Lead and/or SupplyHouse.com management

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• Experience in a fulfillment setting
• Strong attention to detail
• Working knowledge of WMS (Warehouse Management System)
• A demonstrated sense of urgency
• Strong verbal and written communication skills
• Ability to multitask, problem solve, and have attention to detail
• Ability to work well both independently and in a team setting
• Learn and use material handling equipment including order pickers at heights up to 37 ft.

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for an IT Support Technician to join our IT Infrastructure Team. This individual will report into our IT Team Lead and is responsible for providing hands-on technical support and maintaining IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility. The individual will serve as the primary on-site IT point of contact and escalation resource for all infrastructure and end-user technology related issues at the facility.

Role Type: Full-Time, Non-Exempt 

Location: On site at 6085 Winchester Pike, Canal Winchester, OH 43110

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $57,000 – $71,000 per year

Responsibilities: 

• Provide timely technical support for on-site and remote end users
• Diagnose, troubleshoot, and resolve hardware, software, network, and infrastructure issues
• Install, maintain, and troubleshoot a wide range of IT systems and devices, including PC/laptop hardware and software, printers, network equipment, video surveillance systems, and voice/phone systems
• Support warehouse technologies including RF scanners, barcode scanners, tablets, wireless access points, and related systems
• Provide basic network support including switch patching, cabling validation, and wireless troubleshooting
• Perform basic administration of Microsoft 365 and Azure AD accounts, user access, and permission management
• Deploy and maintain desktop images and application software
• Conduct IT onboarding for new hires, including device provisioning, account and access setup, and onboarding sessions with end users
• Coordinate and work with third-party vendors for hardware repairs, network cabling, and other technical service requests
• Provide 'remote hands and eyes' support for corporate IT and external vendors
• Assist with security systems including video surveillance and access control technologies
• Ensure adherence to company IT security standards, patching policies, and access control procedures
• Maintain asset inventory and lifecycle management for IT equipment
• Document technical procedures and update IT support documentation
• Manage and monitor the company's ticketing system to track, prioritize, and resolve incidents and service requests
• Safely lift and move moderately heavy equipment such as computers and printers
• Provide occasional off-hours or emergency support when required

Requirements: 

• Associate's degree in IT, Business, or similar field
• 2+ years of Level1/Level2 IT Support experience
• Strong knowledge of Windows operating system and PC hardware
• Working knowledge of Microsoft 365 administration
• Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless)
• Strong analytical and problem-solving skills
• Ability to effectively prioritize and multi-task in a fast-paced environment
• Solid communication and interpersonal skills
• Polite and friendly demeanor with a passion for helping others

Preferred Qualifications: 

• Experience working in a warehouse, logistics, or distribution facility environment
• Experience supporting printers, mobile devices, RF scanners and other warehouse IT related hardware and software
• Working knowledge of Android and Apple operating systems
• Basic understanding of structured cabling infrastructure (copper and fiber)
• Familiarity with collaboration tools such as Slack and Microsoft Teams

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Maintenance Associate to join our growing Maintenance Team and Fulfillment Center network. This individual will report into our Maintenance Supervisor and is responsible for ensuring that the fulfillment center’s equipment and machinery are in good working order. If you are motivated and want to start a career with a rapidly growing company, we’d love to hear from you! 

Job Type: Full-Time, Non-Exempt

Location: 196,000 sq. ft. in Reno, NV at 9460 N. Virginia St., Suite C, Reno, NV 89506

Schedule:  Monday through Friday, from 8:00am to 4:30pm PST

Base Salary: $20.00 per hour (paid weekly)

Responsibilities:

• Perform routine preventive maintenance to ensure that machines/equipment are running smoothly 
• Inspect, operate, and test machinery/equipment
• Diagnose machine malfunctions and mechanical problems and determining how to correct the problems, check blueprints, repair manuals or parts catalogs as necessary
• Maintain and repair specialized machinery/equipment 
• Document type and costs of maintenance or repair work 
• Respond to emergency maintenance requests as needed 
• Adhere to safety policies and procedures to ensure a safe work environment  
• Maintain an organized and clean workspace
• All other duties as assigned by the Maintenance Supervisor and/or SupplyHouse.com management including but not limited to assisting in other departments throughout the fulfillment center and adhering to that department's expectations 

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, voluntary time off, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible spending account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Stepping Up to Leadership professional development program
  • Company rewards and recognition program
  • And more!  
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on cross-training, internal mobility options, and Stepping Up to Leadership program.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our daily start-up meetings, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a National Account Manager (or a Business Development Specialist as we like to call it!) to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel within the continental U.S. up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets.

Responsibilities: 

• Sector Growth and Revenue Generation
  • Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
  • Forge and nurture partnerships with new customers to generate additional revenue streams
  • Pursue leads and progress them through the sales cycle
• Market Analysis and Strategy Development
  • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
  • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
  • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
  • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
• Customer Engagement and Communication
  • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
  • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
• Collaboration and Reporting
  • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
  • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
  • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
• Negotiation and Bid Management
  • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
  • Optimize bidding strategies and build partnerships to acquire the business of new customers

Requirements: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 3+ years of experience in Sales, Business Development, Account Management, or other related fields
• 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
• Demonstrated ability to negotiate effectively and develop strong relationships
• Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
• Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
• Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

Preferred Qualifications: 

• Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
• Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads 

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Pricing Analyst to join our Merchandising Team. This individual will report into our Pricing Team Lead and support category pricing strategy through analysis, recommendations, and execution of retail price changes. In this position, you will analyze data, identify trends, and translate insights into clear recommendations. If you are passionate about strategy and execution, while evaluating pricing opportunities and supporting informed decision-making, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $70,000 – $85,000 per year

Responsibilities: 

• Analyze pricing performance, margin impact, and competitive positioning.
• Prepare recommendations and insights to support category pricing strategy.
• Support retail price change decisions through data-driven analysis and scenario evaluation.
• Execute approved retail price changes accurately and on time.
• Work closely with Category Pricing Leads and Category Managers on pricing initiatives
• Validate pricing changes post-launch to ensure accuracy and expected impact.
• Monitor market trends and competitor pricing to identify risks and opportunities
• Build and maintain pricing reports and dashboards to track performance.
• Surface insights related to pricing effectiveness, margin movement, and competitive shifts.
• Ensure compliance with minimum advertised price (MAP) policies set forth by manufacturers

Requirements: 

• Bachelors degree in Finance, Merchandising, Economics, Math, or a related field
• Strong quantitative analysis skills, including pricing models, elasticity analysis, and margin optimization
• Advanced Excel skills (pivot tables, lookups, financial modeling) for large-scale data analysis
• Knowledge of pricing strategies, including cost-plus and competitive pricing approaches
• Ability to evaluate market dynamics, competitive positioning, and demand drivers to inform pricing decisions
• Experience working with large datasets and translating insights into actionable business recommendations
• Understanding of financial metrics and ability to assess pricing impact on revenue, margin, and profitability
• Strong problem-solving and critical thinking skills with high attention to detail and data accuracy
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Effective communication skills, with the ability to present insights to cross-functional teams (e.g., Merchandising, Planning, Finance)

Preferred Qualifications: 

• 1+ years of experience in Pricing, Finance, Merchandising, or a related field
• Familiarity working with data extraction, visualization, and analysis tools such as SQL, Python, R, and/or PowerBI
• Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
• Experience working in an e-commerce environment and supporting related pricing and merchandising strategy

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service. 

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. 

Through an Employer of Record (EOR), we are looking for a new Principal Backend Engineer in India to join our growing IT Team. This individual will report to our Sr. Director of IT, serve as a technical leader and system architect, guiding the design and delivery of scalable, reliable, and high-performance solutions across our e-commerce and internal platforms. You’ll partner closely with senior leaders to define the long-term engineering vision and lead initiatives that strengthen system performance, scalability, and reliability. If you’re an experienced technical leader who thrives on collaboration, mentorship, and building solutions that power business growth, we’d love to hear from you! 

Role Type: Full-Time 

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration   

Base Salary: $50,000 - $60,000 USD per year

Responsibilities: 

• Technical Strategy & Architecture 
  • Architect end-to-end software solutions using modern frameworks and design patterns aligned with scalability, performance, and maintainability goals. 
  • Lead system design discussions for high-traffic applications, ensuring robust architecture for business-critical services. 
  • Evaluate, recommend, and implement architectural improvements to enhance scalability, observability, and resilience. 
  • Define and uphold best practices for code quality, security, accessibility, and data privacy compliance. 
• Project Leadership 
  • Lead complex, cross-functional projects from concept to delivery, aligning engineering solutions with business needs. 
  • Collaborate with product and business teams to define technical vision and ensure cohesive project execution. 
  • Oversee the technical implementation of new features and services, ensuring efficient use of system resources and infrastructure. 
• System Engineering & Optimization 
  • Build and maintain distributed systems using Spring Boot microservices, Docker, and Kubernetes. 
  • Design and optimize high-performance databases using MySQL and Oracle, leveraging indexing and tuning for efficiency. 
  • Implement and manage Redis for caching, Eureka Server for service registration, and the ELK Stack for monitoring and analytics. 
  • Configure Nginx and Apache for load balancing and high availability across production systems. 
• DevOps & Reliability Engineering 
  • Own and maintain CI/CD pipelines using Jenkins for automated builds, testing, and deployments. 
  • Ensure system health and stability through proactive monitoring, logging, and alerting strategies. 
  • Drive improvements in deployment automation, infrastructure as code, and site reliability practices. 
• Leadership & Collaboration 
  • Act as a technical advisor and mentor, helping develop engineers’ skills in architecture, design, and problem-solving. 
  • Conduct code and design reviews to maintain engineering excellence. 
  • Collaborate effectively with senior leadership and cross-departmental stakeholders to influence company-wide technical initiatives. 
  • Foster a culture of innovation, ownership, and accountability across the engineering organization. 

Requirements: 

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or related field.  
• 10+ years of experience in enterprise-level software development. 
• Advanced proficiency in: 
  • Java, Spring Boot, Microservices Architecture 
  • MySQL, Oracle, and Redis 
  • React and modern front-end frameworks 
  • Docker, Kubernetes, Jenkins CI/CD 
  • Linux/UNIX, Nginx, Apache, and ELK Stack 
• Deep understanding of data structures, algorithms, and system design principles. 
• Proven ability to architect and deliver complex backend systems and mentor technical teams. 
• Strong collaboration skills with the ability to influence senior leaders and align multiple teams toward shared goals. 

Preferred Qualifications:

• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain. 

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote QA Engineer in India to join our growing IT Team. This individual will report into our QA Team Lead and work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you!

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration

Base Salary: $18,500 – $23,000 USD per year

Responsibilities:

• Develop, verify, and validate system test cases for web-based and mobile applications
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution
• Validate end-to-end functionality and enhancement requests
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills
• Collaborate with leadership to implement effective testing solutions
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience

Requirements:

• Bachelor’s degree in Computer Science or related field with 3+ years of QA engineering experience or no degree with 6+ years of equivalent experience
• 3+ years of programming experience in Java, JavaScript, and SQL
• 2+ years of web automation experience utilizing page object modeling (POM) including proficiency with Cypress
• Experience in API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services
• Familiarity with test automation tools such as MySQL, Postman, and Eclipse IDE
• High-level proficiency of written and verbal communication in English

Preferred Qualifications:

• Experience working in an e-commerce environment
• 2+ years of mobile automation experience using Appium
  • Additional experience using WebDriver IO + Mocha + Chai is a plus
• Web automation experience with Selenium and Cucumber
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid casual and sick leave, plus country-specific holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives! 
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. 
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.  
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. 

Check us out and learn more at https://www.supplyhouse.com/our-company!  

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.   
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. 
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. 
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

What is an Employer of Record (EOR)?

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a new Receiving Supervisor to join our growing Inbound Team and Fulfillment Center network. This individual will report into our Inbound Manager and oversees daily receiving operations in the OH fulfillment center, managing a team of associates and working closely with onsite leaders to ensure shipments are accurately inspected, processed, and recorded. This role ensures inventory accuracy and timely product availability, directly supporting operational efficiency and customer satisfaction.​ 

Job Type: Full-Time, Exempt

Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110

Schedule:  Monday through Friday, from 6:00am to 2:30pm EST

Salary: $65,000-$81,000 per year 

Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week!

Responsibilities:

• ​Oversee the daily functions of the receiving team to ensure all material is checked in and put away in its appropriate location in a timely and accurate manner​
• ​Follow up on discrepancies and inconsistencies with purchase orders​
• ​Record and check the quantity/quality of products received, and ensuring the receiving area is clean, safe, orderly, and functioning properly​
• ​Lead shift start-up meetings and relaying any staffing/volume concerns to the Inbound Manager​
• ​Assign work to receiving associates​
• ​Ensure POs are completed with the provided deadline
• ​Track performance of each team member and providing consistent feedback regularly along with check-ins
• ​Ensure individual and departmental KPI success
• ​Conduct monthly check-ins with each member of the receiving team in order to establish rapport and provide feedback
• ​Immediately address all personnel and performance related incidents that arise
• ​Execute all projects and process improvements assigned by the Inbound Manager​​​​​​

Requirements:

• High school diploma or GED equivalent
• Ability to push and pull objects up to 60 pounds of force independently
  • Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
• Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per day
• ​Fundamental understanding of inventory, supply chain and logistics concepts
• ​Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
• ​Strong problem solving and time management skills; strong attention to detail
• ​Strong verbal and written communication skills
• ​Ability to work independently, multitask and follow process and standard procedures

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • $750 annual professional development budget
  • LinkedIn Learning membership
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.   

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.  

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Senior Manager, Data Analytics to join our Finance Team. This individual will report into our Vice President of FP&A and Analytics and will oversee a team of Data Analysts and a Data Scientist. They will drive high-impact insights and measurement, and lead the evaluation and rollout of scalable self-serve analytics with strong governance. This role requires strong stakeholder leadership, a practical understanding of data architecture, and familiarity working in a Google Cloud Platform (GCP) environment. While our current collaboration model is centralized, this individual will help evolve our model over time as our business needs grow.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. Additional travel may be required based on department and company needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $145,000 – $180,000 per year

Responsibilities: 

• ​Manage, coach, and develop the team by setting clear goals, supporting career growth, and maintaining high standards of quality
• Own team execution through intake and prioritization, roadmap planning, stakeholder communication, and reliable delivery of insights and analyses
• Establish best practices for analytics delivery (e.g.: documentation, QA, reproducibility, peer review, and governance)
• Partner with leaders and teams across functions such as Marketing, Merchandising, Fulfillment Operations, Customer Service, and Human Resources to define the right questions, metrics, and measurement approaches
• Translate ambiguous business questions into structured analysis, decision-ready recommendations, and success metrics to track impact post-launch  
• Standardize governed KPI definitions and create a proactive culture of controlled measurement and accountability
• Lead selection and implementation of a cross-functional BI tool including requirements gathering, evaluation, proof-of-concepts, and cost/value analysis
• Define governance for the BI ecosystem (e.g.: shared metrics definitions and documentation standards)
• Drive adoption through enablement such as training, templates, office hours, and continuous improvement based on feedback
• Partner with Data Engineering and IT to ensure analytics needs are met through strong data modeling, reliable pipelines, and clean source-of-truth datasets
• Bring fluency in GCP-based analytics environments (e.g.: BigQuery and related tooling) to guide scalable analytics design and best practices
• Advocate for data quality and reliability through monitoring, lineage, documentation/cataloging, and consistent definitions across domains
• Operate effectively in a centralized team model today while identifying opportunities to improve responsiveness and impact
• Propose and help implement future-state approaches (e.g.: embedded analysts for key functions, hub-and-spoke, hybrid support, etc.) as the company scales

Requirements:

• Bachelor's degree in Analytics, Statistics, Economics, Computer Science, Engineering, or a related field
• 7+ years of experience in Analytics/BI/Data (or equivalent)
• 3+ years of people management experience
• ​Proven experience delivering dashboards, reporting, and developing insights and analysis across multiple business functions
• Strong SQL skills and ability to review analytics work for correctness and performance
• Hands-on experience with modern BI tools (e.g.: Tableau, Power BI, Looker, Mode, ThoughtSpot, or similar)
• Demonstrated ability to define metrics/KPIs, align stakeholders, and build scalable self-serve analytics
• Familiarity working in a GCP environment (e.g.: BigQuery-centric analytics workflows)
• Working knowledge of data architecture concepts (e.g.: data warehousing/lakehouse patterns, dimensional modeling, ETL/ELT, and governance)

Preferred Qualifications: 

• Master's degree in Analytics, Data Science, Business, or a related field
• Experience working in an e-commerce environment
• Experience selecting and rolling out a BI tool across departments
• Experience with semantic layers/metrics layers and strong analytics governance practices
• Proficiency with Python/R or ability to guide teams using these tools
• Experience with forecasting, experimentation, causal inference, or advanced analytics methods
• Familiarity with tooling commonly used alongside GCP analytics stacks (e.g.: dbt, Airflow/Dagster — depending on your stack)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are seeking a Senior Manager, Final Mile Delivery to join our Operations team. Reporting to the Director of Fulfillment, this role will oversee 10-40 drivers, company employed and aggregator contracted, lead the strategy and execution of our delivery network, integrating same-day fulfillment, aggregator platforms (e.g., DoorDash, Roadie, Uber Freight), local pickup, and zone-skipping through UPS. This individual will operate at the intersection of on-demand logistics, carrier optimization, and customer experience, driving scalable, high-performance delivery solutions across an expanding network of fulfillment centers. 

This role sits at the intersection of on-demand logistics and e-commerce strategy. You're designing what fast delivery looks like for trade professionals, not managing a traditional freight operation. You will be responsible for owning the end-to-end on-demand delivery program, including company drivers, DoorDash, Roadie, and emerging aggregator partners, overseeing onboarding, performance management, cost optimization, and SLA achievement.

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. About 35% of the year, this role will entail traveling to our on-site fulfillment/office locations. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

Base Salary: $124,000 – $177,000 per year

Responsibilities: 

• Carrier Strategy & Network Optimization: Drive zone-skipping strategy in partnership with UPS and other parcel carriers to compress transit times and reduce ship-from-zone costs at the fulfillment level.
• Same-Day/Last-Mile Operations: Design and scale same-day and next-day local delivery offerings from our fulfillment centers, including time windows, cutoff management, and driver/route orchestration. Manage local pickup (BOPIS/will call) operations and identify opportunities to improve throughput and customer experience at pick-up points.
• Hub & Spoke Infrastructure: Build and manage the hub and spoke local delivery framework, facilities, staffing, routing software, and inter-FC transfer coordination. Build the operational playbook for scaling last-mile delivery as we add fulfillment centers to our portfolio
• Data & Performance Management: Establish and track KPIs across delivery channels (on-time %, cost per delivery, aggregator utilization, customer satisfaction) and drive continuous improvement. Develop and maintain compliance, safety, and licensing standards for any company-operated fleet assets
• Cross-Functional Strategy & Scalability: Partner with Technology, Supply Chain, and Merchandising to ensure inventory positioning supports same-day commitments and aggregator eligibility.
• People & Vendor Management: Manage carrier and aggregator relationships, negotiate contracts, hold vendors accountable to SLAs, and stay current on platform capabilities and pricing changes

Requirements:

• High School Diploma or GED Equivalent
• 5+ years of experience in last-mile delivery, on-demand logistics, or same-day fulfillment (aggregator platform experience strongly preferred)
• Hands-on experience managing DoorDash, Roadie, Uber, or equivalent on-demand delivery networks
• Experience with zone-skipping or carrier optimization programs (UPS, FedEx, or regional carriers) to reduce transit time and cost
• Familiarity with routing and dispatch software (e.g., OptimoRoute, Circuit, DispatchTrack, or similar)
• Strong data and analytics skills (ability to build and interpret delivery performance dashboards and translate data into operational decisions)
• Demonstrated ability to manage external vendor/carrier relationships and hold partners to contracted SLAs
• Ability to travel to fulfillment locations as needed for program launches, driver hiring, and operational reviews

Preferred Qualifications:

• Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field
• Experience scaling local delivery in an e-commerce, distributor, or multi-site fulfillment environment
• Familiarity with BOPIS or will-call pickup operations

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new, remote Sr. QA Engineer in India to join our growing IT Team. This individual will report into our QA Team Lead and work closely with cross-functional partners to ensure our software adheres to established quality standards through web and mobile automated testing using Cypress and Appium. If you’re passionate about making a meaningful impact through software excellence and implementing innovative solutions, we’d love to hear from you! 

Role Type:  Full-Time 

Location: Remote from India 

Schedule:  Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 12:00 p.m. – 9:00 p.m. Indian Standard Time to ensure effective collaboration 

Base Salary:  $23,500 – $29,500 USD per year 

Responsibilities: 

• Develop, verify, and validate system test cases for web-based and mobile applications 
• Create and execute test plans, set up test environments, and understand + execute test scripts for database execution 
• Validate end-to-end functionality and enhancement requests 
• Resolve technical and business issues using strong analytical, troubleshooting, and debugging skills 
• Partner with leadership to implement effective testing solutions 
• Build cross-functional partnerships and collaborate with Developers, Project Managers, and UX Designers to solve complex challenges to maximize the customer experience 
• Serve as a mentor to junior team members 
• Maintain current technical knowledge to support rapidly changing technology, constantly looking for modern technologies and working with the team in introducing these technologies  

Requirements: 

• Bachelor’s degree in Computer Science or related field with 5+ years of QA engineering experience or no degree with 7+ years of equivalent experience 
• 5+ years of professional programming experience in Java, JavaScript, and SQL 
• 5+ years of professional web automation experience utilizing page object modeling (POM) including proficiency with Cypress 
• Deep understanding of API testing, both automated and manual, for web, backend, and mobile applications using REST/RestAssured and Micro services 
• Experience with test automation tools such as MySQL, Postman, and Eclipse IDE 
• High-level proficiency of written and verbal communication in English 

Preferred Qualifications: 

• Experience working in an e-commerce environment 
• 2+ years of mobile automation experience using Appium, plus WebDriver IO + Mocha + Chai 
• Web automation experience with Selenium and Cucumber 
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.)

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: 
  • Comprehensive and affordable medical, dental, vision, and life insurance options 
  • Competitive Provident Fund contributions 
  • Paid casual and sick leave, plus country-specific holidays 
  • Mental health support and wellbeing program 
  • Company-provided equipment and one-time $250 USD work from home stipend 
  • $750 USD annual professional development budget 
  • Company rewards and recognition program 
  • And more! 
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. 
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our 100% remote schedule and wellness initiatives!  
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, access to the latest technologies and tools, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.  
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.   
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.  

Check us out and learn more at https://www.supplyhouse.com/our-company!   

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.    
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.  
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. 
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.  
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.   

What is an Employer of Record (EOR)? 

Through our partnership with Remote.com, a global Employer of Record (EOR), you can join SupplyHouse from home, while knowing your employment is handled compliantly and securely. Remote takes care of the behind-the-scenes details – like payroll, benefits, taxes, and local compliance – so you can focus on your work and career growth. Even though Remote manages these administrative functions, you’ll be a part of the SupplyHouse team: connected to our culture, collaborating with colleagues, and contributing to our shared success. This partnership allows us to welcome talented team members worldwide while ensuring you receive a best-in-class employee experience. 

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

Through an Employer of Record (EOR), we are looking for a new Technical Product Manager in India to join our growing Product Team. This individual will report into our Product Management Team Lead and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you! 

Role Type: Full-Time

Location: Remote from India

Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 1:30 p.m. – 10:30 p.m. Indian Standard Time to ensure effective collaboration

Base Salary: $37,000 - $46,000 USD per year

Responsibilities:

• Manage complex system integrations by overseeing third-party integrations. Understand how data flows between systems and ensure changes to one part of the platform do not create downstream issues in another.
• Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals.
• Collaborate on the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.
• Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.
• Facilitate Agile ceremonies such as standups, backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time.
• Balance technical debt, new capabilities, and operational improvements.
• Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met.
• Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.
• Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.
• Lead UAT planning and execution to ensure product quality across projects and releases.
• Support end-to-end testing, QA, and validation for technical implementations and system integrations.
• Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch.
• Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization. Translate technical concepts into clear, actionable language for non-technical stakeholders across Engineering, QA, Finance, Operations, Customer Service, and Marketing, adapting your communication style to the audience and ensure all teams are aligned on priorities and impact.
• Identify and communicate problems affecting the team and proactively propose and implement solutions.
• Develop a deep understanding of the end-to-end order lifecycle, including payments, inventory, fulfilment, shipping, and returns and ensure platform decisions reflect the operational and financial impact of changes across the business.
• Work with data to validate outcomes Use data tools (SQL, BigQuery, or similar) to validate requirements, verify outcomes, and support evidence-based decision making. Comfortable creating, reading and interpreting API specs, technical documentation, and system diagrams.
• Use AI tools in a product context, whether for product discovery, troubleshooting system issues, analyzing data, or accelerating day-to-day workflows.

Requirements: 

• Bachelor’s degree in one of the following or associated majors: Business, Economics, Computer Science, Information Systems, Engineering, or equivalent professional experience.
• 6+ years of professional experience with 3+ years in a product or technical role focused on software development and system integrations in an eCommerce setting with a proven track record of delivering complex, cross-functional initiatives on time and within scope, while demonstrating good judgment in resolving escalated and complex issues.
• Understanding of full stack development technologies and frameworks, including JavaScript, React, Node.js, Java, Spring Boot, or similar.
• Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies.
• A natural curiosity for AI tools and demonstrated experience using them in a product context, whether for product discovery, troubleshooting system issues, analyzing data, or accelerating day-to-day workflows.
• Hands-on experience working with Developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture).
• Cloud deployment experience with one or more major platforms such as Google Cloud Platform, AWS, or Azure.
• Ability to work on assignments of diverse and complex scope, identifying solutions to unfamiliar problems with minimal guidance.
• Awareness of how monolith and microservice systems coexist and impact each other and an appreciation of how platform changes impact customer experience, operations, and finance.
• Established effective working relationships with senior leadership both internally and externally.
• Exceptional written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences.

Preferred Qualifications:

• Familiarity with enterprise systems such as Warehouse Management Systems, ERP, CRM, or similar platforms, and experience integrating these systems.
• Certified CSPO, SAFe, or other relevant product/technical certifications, plus Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional, Azure Fundamentals).

Why work with us:  

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and life insurance options
  • Competitive Provident Fund contributions
  • Paid time off and holidays
  • Mental health support and wellbeing program
  • Company-provided equipment and one-time $250 USD work from home stipend
  • $750 USD annual professional development budget
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives!
• We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at https://www.supplyhouse.com/our-company!

Additional Details:  

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.