The product was fine, the execution was horrible. I was assured the product would be delivered in 2 days and that it would be shipped from a facility in Reno NV, which is fairly close to us. Quick delivery was of CRITICAL importance to our decision to purchase. It made sense the product could be here that soon, so we ordered. On the day it was supposed to be delivered we received notice it was shipped from a facility a LONG way away and would be here in 5 days. At that point our local supplier couldn't deliver more quickly so we were stuck with the week-long lead time. We had crews set to do the work and a customer expecting the thing done in 3 days. It caused a huge problem for us. I would not want to have this experience again.
TCE
San Diego CA
2 years ago
Verified Buyer
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Worked perfectly!
Risers worked perfectly to get the basin lid to ground level!
Merri the plumber
Warner Robins, GA
5 years ago
Verified Buyer
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