The description of the product is inaccurate. It says it is for AI series. Apparently not all AI series are the same as this filter is nowhere close to the right size for my Broan AI Series 180 CFM Energy Recovery Ventilator.
I requested a refund through the
[email protected] email address and have been completely ignored.
The reason I reached out to that email is because the online option doesn't work. When I fill out the return form it always gives me an error.
It's definitely disappointing because these filters are expensive. I will say the shipping was super fast, but that doesn't matter when the product doesn't work.