CS-SS Pre-Packaged Crawl Space Sump System

Good complete kit for a sump pump. High quality pump and basin. The discharge hose is ok, the hose clamps are cheap. For a few bucks you should buy your own stainless clamps. Otherwise, good product and price.

Comes with everything you need but I hard piped it

this is not what I ordered, the bucket is only 16 high and 12 wide, your add says it's 18x22 and perforated, this one is NOT! Highly disappointed, I havent opened it up to see what is inside, I'm afraid I'll really get PISSED Off!

I was quoted nearly $3,000 to install a sump pump in my crawl space- this kit let me install one for 1/10th of the cost. The hardest part was digging the hole, then I placed the basin in, ran the discharge hose, and plugged it in to be done with install (~ 2 hours with 1.5 of them being digging) . I was also impressed with how sturdy all materials were, I am sure the system will last a long time and with a 3 year warranty I do not think you could have more ease of mind!

The shipping was very fast, the pump works very well and the packaging did not result in any damage on shipping. Overall the system is exactly what I needed and has given me the peace of mind I was looking for while being away from my property.

Sump in the corner of my basement fast delivery 2 days already installed, great product

Basin did not come with holes drilled as described

The construction of this unit is robust and solid feeling. I purchased two kits in the midst of record storms in MA, which meant that I had to dig a partial hole and wait until the pumps did their job and I could then resume digging. After a week or so, I removed the pumps and the basin (it was just sitting in the hole with a weight atop it) in order to continue excavation. When I removed the pumps, they looked spotless...except for the clamp that secured the hose to the barbed fitting. The clamp was a zinc plated affair and not the usual stainless and in the space of one week, there was evidence of substantial corrosion- I doubt that it would have lasted a year. Given the power at which this pump discharges water, it is likely that the hose might be dislodged if the clamp failed. I replaced the clamp with a stainless unit and notified SH of the issue. The nature of the problem didn't seem to register- customer service just wanted to know if I wanted to return it (no, I did not). I suggested replacing the clamps in the kits and it didn't appear to be of concern to customer service. The second issue is more of a design adjustment. The plastic drain basin is about 2' deep and tapers slightly as you move closer to the bottom. Given that the unit is going to be installed in a wet environment, there should be a lip at the base for gravel to perch on and prevent the unit shifting from buoyancy. I'm not suggesting that it's going to pop up out of the floor like a cork, rather there is the potential for slow movement of the basin over a longer period of time. I fixed this issue with some sturdy metal (some 1/2" thick scrap I had) that sticks out to catch the gravel surrounding the basin to resist the buoying effect of water. If you purchase this kit, a couple of small changes will make it much more dependable in the long run.

Needed a sump pump, found supply house with google search. Excellent price, great product and quick shipping. Will definitely purchase from them again.

This kit definitely saved the day when our crawl space partly flooded due to unprecedented snow melt. Fast delivery allowed me to install it quickly and prevent any damage. Well done supply house!