Neutra-Safe

Neutra-Safe Corporation is a condensate neutralizer manufacturer based in Stoughton, Massachusetts, producing condensate neutralizers, neutralizing condensate pumps, and recharge kits for condensing gas furnaces, boilers, and water heaters. Neutra-Safe uses a proprietary calcite and magnesium oxide media blend to raise condensate pH to drain-safe levels. Acquired by the Swan Group in 2021 and made in the United States. Available through wholesale HVAC and plumbing distributors including SupplyHouse.

Neutra-Safe Product Lines

• Condensate Neutralizers: Six model sizes from 220,000 to 2,000,000 BTU/h for passive inline neutralization before drain discharge.
• Neutralizing Condensate Pumps: Integrated pump and neutralizer units for drain lift applications.
• Recharge Kits: Replacement neutralization media for servicing depleted Neutra-Safe units.

Why Contractors Specify Neutra-Safe

Many local plumbing codes and appliance manufacturer instructions require condensate neutralization before discharge to cast iron drains, septic systems, or municipal sewers. Neutra-Safe six-model sizing range covers 220,000 to 2,000,000 BTU/h with a proprietary calcite and magnesium oxide media blend.

How to Choose a Neutra-Safe Product

Size the neutralizer to match or exceed the total connected condensing appliance BTU/h input. Use the neutralizing condensate pump when the drain point is above the appliance condensate outlet. Replace media with a recharge kit when depleted.

Frequently Asked Questions

• Why neutralize condensate? pH of 3 to 5 is corrosive to cast iron drains and harmful to septic systems and municipal treatment.
• Available sizes? Six models from 220,000 to 2,000,000 BTU/h.
• How does it work? Calcite and magnesium oxide media raises condensate pH as it flows through the housing.
• Media replacement interval? Depends on operating hours; recharge kits available to restore depleted media.
• Required by code? Varies by jurisdiction; verify local code and appliance installation instructions.