Shop Limited Time Deals
Main product image of 50 Gallon GDHE-50 100,000 BTU Vertex 100 Power Direct Vent Residential Gas Water Heater - Tall (NG)
Magnifying glass
Hover image to zoom

50 Gallon GDHE-50 100,000 BTU Vertex 100 Power Direct Vent Residential Gas Water Heater - Tall (NG)

Brand:
AO Smith
SKU:
GDHE-50-NG
Rating:
(143)
Q&A:
(64)
50 Gallon GDHE-50 100,000 BTU Vertex 100 Power Direct Vent Residential Gas Water Heater - Tall (NG)
Magnifying glass
Hover image to zoom
GDHE-50-NG has been discontinued
Discontinued January 28, 2026
This product was discontinued by the manufacturer.
Suggested Alternative:
50 Gallon HDHE-50 100,000 BTU Vertex Ultra-Low NOx Power Direct Vent Residential Gas Water Heater - Tall (NG)
Brand:
AO Smith
SKU:HDHE-50
(2)
VIEW ALTERNATIVE
VIEW ALTERNATIVE

Product Highlights

Product Highlight: Fuel Type
Natural Gas
Product Highlight: Vent Type
Power Vent, PVC
Product Highlight: Warranty
6 Year Tank/6 Year Parts Limited Warranty
Product Highlight: Capacity (Gallons)
49.8 Gallons
Product Highlight: Height (Inches)
66.75" Height
Product Highlight: Energy Star Rated
Yes

Description

Product Details:

  • Delivers 100-gallon first hour rating
  • Versatile ENERGY STAR certified power direct vent design delivers up to 0.88 Uniform Energy Factor (96% Thermal Efficiency)
  • Advanced high efficiency condensing design delivers energy savings & continuous hot water at a constant flow of over 4 gallons per minute
  • Helical coil internal heat exchanger lengthens heat transfer cycle and reduces lime & scale build-up to maintain high efficiency operation
  • Power direct vent design installs with 2" or 3" PVC, CPVC or polypropylene pipe terminating through outside wall
  • Top fired Ultra-Low NOX gas burner, meets or exceeds emission requirements in California & Utah
  • Push-button piezo ignitor makes lighting pilot fast & easy
  • Patented Blue Diamond glass tank lining protects against corrosion
  • 6-year limited tank and parts warranty
  • The Vertex 50-Gallon Ultra-Low NOx Power Direct Vent Natural Gas Water Heater is designed specifically to generate a constant flow of 4 gallons per minute, resulting in continuous hot water for your home. Featuring a 50-gallon (nominal) tank and a 100,000 BTU gas burner, the GDHE-50 Power Direct Vent delivers a thermal efficiency of 96%, a Uniform Energy Factor of 0.88, and a recovery rate of 129 gallons per hour. It carries a 6-year limited warranty, and meets Ultra-Low NOx emission requirements. Environmentally-friendly insulation and factory-installed heat trap nipples reduce heat loss for maximum energy savings. This ProLine water heater is designed with A. O. Smith's superior commercial-grade tank protection. Advanced tank features include stainless steel CoreGard anode rod, Blue Diamond glass lining and DynaClean automatic sediment-cleaning system, all designed to help protect the tank from the corrosive effects of water and extend the life of the water heater. A. O. Smith's ProLine water heaters are residential products built to commercial-grade standards and are only available for purchase through professional wholesalers and contractors.

Specs

Intended Household:

3-4 Person

Application:

Plumbing

Fuel Type:

Natural Gas

Capacity (Gallons):

49.8

BTU Input:

100000

Efficiency:

96%

Vent Type:

Power Vent

PVC

Vent Size:

2"

Water Connection:

3/4"

Gas Connection:

1/2"

ASME:

No

1st Hour Delivery (Gallons):

164

Recovery 90°F Rise:

129 GPH

Voltage:

120v

Max Pressure (PSI):

150

Max Altitude (Feet):

10100

Max Pressure:

14" W.C.

8" W.C. (Propane)

Energy Star Rated:

Yes

Depth (Inches):

22"

Height (Inches):

66.75"

Diameter (Inches):

22"

Weight (lbs):

255 lbs

Warranty:

6 Year Tank/6 Year Parts Limited

Help Face

Questions?

Speak with a real person who will go out of the way to help!
Call or text 888-757-4774
MondayThursday
8am7:45pm
Friday
9am7:45pm
SaturdaySunday
9am5:45pm


You May Also Need

3/4" FIP Braided Hose Water Heater Connector, Lead Free (18" Length)
SKU: WHC18-075F
Bluefin

Product Reviews

4.55 out of 143 reviews
90% would recommend this product
4.55
out of 143 Reviews
90% would recommend this product
WRITE A REVIEW
5 star
74%
4 star
16%
3 star
3%
2 star
4%
1 star
3%
WRITE A REVIEW
Customer Images

Most Liked Positive Review

So far I'm very impressed

I purchased this product to be used in a single family rental property. My main goal for making the purchase was to both eliminate Tenant complaints regarding a high propane bill while still having sufficient hot water to meet the Tenant's needs. This unit has accomplished both of these goals. I'm very pleased.
VS

Most Liked Negative Review

Great when new but internally leaked after only 3.5 yrs

Bought the water heater in 2011 for my new house and put it in service Dec 2012. First problem: Only two years later it started failing to ignite. The flame detector deep inside needed cleaning. To do this the burner must be removed. The factory did not lubricate the burner flange gasket which caused it to stick hard to the tank. We had to make a special pulling rig to get the burner off (read many dollars & time). The second problem was worse: In May 2016, it failed to ignite again so we assumed it was the flame detector again but after cleaning it, 4 days of trouble shooting, 2 trips by the gas company, and discussions with "experts", I determined that although there was no flow errors on the panel, there was an internal blockage preventing air flowing thru the combustion chamber. I could see water at the bottom on the combustion chamber where should be none. The combustion chamber feeds the hot gases through a pipe loop in the tank to heat the water. Part of this pipe loops back up and therefore will create a water seal if water leaks into the pipe from in the tank. With the burner removed, I used a shop vac on the air outlet at the tank and it sucked out over a quart of rusty water. We reinstalled the burner and it worked fine. But the internal leak will soon get bad enough to where the blower will not be able to clear the leaked water from the pipe loop. WARNING: We were lucky it did not blow up because the system does not detect an internal blocked air path and so after it fails to ignite, it sends more gas into the blower 3 times and after a little while repeats this over and over without ever being able to purge the gas due to the internal blockage. It did "backfire" once back thru the blower during trouble shooting. The heating loop should be made of a non-corroding material like stainless steel and the design changed to detect an internal blockage.
Showing 1-10 of 143 reviews

Great water heater

Just installed to replace prior AO Smith, similar model. Working great so far!
Steve
Boulder CO
6 months ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

I already have. 2nd one.

In floor heating. First one lasted 7 years then started leaking. Price had almost doubled. I never received a manual with the first one and realized my mistake of not flushing and emptying for summer. I have a propane unit and its efficiency is wonderful compared to a plain household heater. In the years of the first one I never had anything go wrong, not even a fault code.
Wolfden
Minnesota
8 months ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

I love this water heater!

It has a tank, but it works almost like a tankless water heater. I never run out of hot water, in a 5-bedroom, 3-bath household. Water heater can heat a cold tank from 40-ish degrees to 140 degrees (100-degree rise) in about 20-25 minutes. It will keep a tank of hot water usably hot for a day or two, even if the gas is off. No tankless heater can match that. Supply House got this water heater (and the other things I've ordered) to my house in a flash. I'd definitely order from them again!
Matt
Boise, ID
11 months ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

Better Than an Instant Combi Unit!

It's nice to have a water heater capable of heating and providing domestic hot water. This is an all-in-one solution
Forest
Wisconsin
2 years ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

Water Heater

First water heater was damaged but they sent out a second one right away. Delivery company was great!
Joel
Michigan
2 years ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

my customers love these water heaters

I love the output of these water heaters. They seem to never run out of hot water. My customers love them. The last one I got had an issue out of the box and it didn't fire up. Customer service is awesome. They were going to send me the part next day, which actually means two days. other than that, and the shipper doesn't communicate well .
Roger
Cape Cod,Ma
3 years ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

third tank

This is the third one I have purchased. Replace them every 6 years at end of warranty. First one had anode failure at end of 6 years. Second one had major deposits in elbow of vent discharge, plugging condensate drain. Found when we removed tank. Other than that, units have performed great, plenty of hot water.
Mike
Rapid City, SD
3 years ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

Great water heater

works well, the touch screen makes it easy to change settings and see the status of things. Has enough power to keep up with my family of 4 along with dishwasher and laundry. The Vertex is also quieter than some other power vents. I'm on my second unit, the first one lasted 6 years and 2 months. My community has very hard water so water heaters don't last long.
Ben
Sioux Center, IA
4 years ago
Verified Buyer Icon
Verified Buyer
Was this review helpful to you?

works great, but terrible igniter issue

I bought this water heater in 2013 to heat water for my home's domestic hot water and radiant hydronic heating, and it has worked incredibly well. It has also been incredibly expensive to keep it operating, and only for one reason- the igniter fails every six months, and at $100 per igniter + the cost of the plumber to replace it, it's cost me twice what I paid for the water heater to repair it. I've never had any other issues, but it does require some maintenance. They clean the condensate drain line, and the air intake and exhaust inlets each time the igniter is replaced, and have replaced the anode rod as well.
DL
Dillsburg, PA
4 years ago
Was this review helpful to you?

Buyer beware! Performs ok WHEN it works

I've been reluctant to post this review as I find most reviewsl online in genera are negative and none of the happy customers post when things work. However, I have to post because this is honestly one of the worst home "appliance" (is this considered an appliance?) I own. I purchased it new at the end of 2015 when I reno'd my newly purchased 3 year old home. I had high hopes for it to function dually as my main hot water tank and radiant heat in my basement. I've been plagued with nothing but problems. In order to keep this review short, here are my issues: Faulty board within first 3m that needed to be replaced rendering unit non-functional, 2017 - blocked tank that needed flushing as staying in interpurge more often then heating and had motherboard replaced again, 590 blocked exhausts faults, 300 ignition failures, random loss of power. I've had it serviced 2x in 2017, 3x in 2020 and 6x this year alone. It's barely 6 years old! This year had the temp probe replaced and flame rod replaced (big job). All in all, I've spent about $1500 over the last year getting this thing to work and I am still having the same issues! I have such regret buying this and recommend anyone looking at this to choose something else; our reliance on having hot water is the equivalent to having a working fridge, which is to say not something we want to gamble on.
JP
Vancouver, BC, Canada
4 years ago
Was this review helpful to you?

Product Q&A

64 Questions
64 Questions
ASK A QUESTION

Q: How much propane will the unit burn on a one hour runtime

Asked by Dylan 10 years ago

Add your answer

* Required Field
Verified Author and ReplyVerified Reply- SupplyHouse Staff

The unit will burn 100,000 BTU in one hour of run time.

Was this review helpful to you?

Q: What is the NOx emissions of the 50 Gallon Vertex 100?

Asked by The 'Mike Holmes' of Renovations 11 years ago

Add your answer

* Required Field
Verified Author and ReplyVerified Reply- SupplyHouse Staff

The Vertex complies with the ultra-low Nox emission requirements.

Was this review helpful to you?

Q: What is the maximum water temperature that this unit can deliver

Asked by CAFO Fighter 11 years ago

Add your answer

* Required Field
-

I believe the specs say 160F.

Was this review helpful to you?

Q: Regarding venting: Does the maximum number of 90 degrees elbows and the equivalent feet of pipe include both intake and exhaust? (i.e three 90 degrees elbows for intake and three 90 degrees elbows for exhaust)

Asked by Johny 12 years ago

Add your answer

* Required Field
Verified Author and ReplyVerified Reply- SupplyHouse Staff

The exhaust venting maximum number of elbows and length equivalents are for the exhaust portion of the venting system only. The intake is separate.

Was this review helpful to you?
-

I cannot answer this question. I suggest calling the AOSmith help number which should be in the Vertex manual. When you call the number, and the phone-answering robot asks ‘Residential or commercial’, select ‘Commercial’ because AOSmith considers the Vertex a commercial unit. This should result in a shorter telephone wait. Their telephone support was very helpful to me the several times I called. Also, if a plumber installs the unit for you, he can call the help number, and they will talk him through the problem. I also suggest, if you are installing new gas pipe, that you consider what other gas appliances you might install in the future. For example, you might want to use an over-size gas pipe from the pressure reducer to prepare for future connection of a gas emergency generator, fireplace, barbecue, or stove top burners. For my propane Vertex, AO Smith told me that very little flex pipe was permissible in the gas supply—you should either run solid gas pipe all the way to the unit or limit any final flex pipe section to as short a length as possible. Ed Fiala

Was this review helpful to you?

Q: I am building a new home and I believe based on my research the Vertex would be my best and least expensive option for domestic hot water and in-floor heat. Is there a better option that I might be missing? I'm looking at approximately 1300 sq' in basement slab in floor and approximately 1000' in the joist run for up stairs. Am I exceeding the Vertex's abilities or if not how many more sq' of floor space/pex could I run without an issue?

Asked by scott 12 years ago

Add your answer

* Required Field
-

I have had this in my 4000 sq ft home for the last 3 years with little to know issues. it heats the floor heat in the basement 2000 sq ft and gives us all the hot water we could ever want. this is with a family of 10 using it we never run out of hot water even with 3 showers going at the same time. I have had to replace the igniter 2 times though. just regular maintenance i guess. I sure would not look at anything different if i had to do it again. i used it to replace the old lennox system that we had. Scott in South Dakota

Was this review helpful to you?
-

I would recommend this as I have a similar install. The one thing you need to be concerned with, which is what i'm facing, is the demand of hot water I need both for radiant heating and domestic use have started to compete. Living in the northern US, we've had a bitter cold winter and I have 4 kids in the house all demanding hot water, sometimes at the same time. I'm looking to purchase an additional Vertex, smaller gallons, dedicated to radiant as i'm planning on expanding to other floors in the house. Since you are building a new house I would plan on two from a space, cost and install perspective it is a lot cheaper now. this would then allow you to do a direct install which is more efficient than an indirect as I have bc you can't mix radiant w/ domestic and need a heat exchanger. Your distance should not be an issue as long as you get the pumps, zoning and the plumbing correct. Menards has even started selling the piece parts as well as pre-assembled systems. As it sounds like you've been researching and have seriously considered a Vertex you are not put off by the up front cost. In the long run, it is not only more cost efficient way to heat but more environmentally friendly, healthier and more comfortable! Good luck!

Was this review helpful to you?

Q: I read somewhere that the Vertex benefits from a different type of anode when having a well water source... i have a well that supply's 100% of my water- also located at the end of long island, NY- tend to have lots of minerals & metals in water..

Asked by will 13 years ago

Add your answer

* Required Field
-

Team wrote: I also have a well, and have had this water heater for 2 years. Works great, never run out of hot water. This heater will be the heat source for my radiant floor heating system. Don't know about the different type anode.

Was this review helpful to you?
-

The anode is generally designed to protect the water heater from electrolytic action. The anode is a sacrificial element. There may be certain conditions in the water that would influence the life of the anode. If there are conditions such as that you may want to have an appropriate water softener and possibly other treatment since the same chemical actions reacting with the anode may also have reactions with pluming and fixtures. there are conditions where the anode will react with the minerals in the water and produce some unwanted tastes or smells such as a sulfur smell. 

Was this review helpful to you?

Q: We'd like to use hot water radiant in 3 bath floors; can we use the Vertex 100 with circulating pump? Our normal hw needs are not great.

Asked by Hache 13 years ago

Add your answer

* Required Field
-

Yes, that is the setup that I have. It works great!! Hot water almost instantly (depends on the distance from the return recirculation line to the tap). I have never run out of hot water. The only thing that I might do is to add an interval timer to shut off the pump late in the evening (say 11:00PM) and turn it back on in the morning (say 6:00AM) mainly to save electricity. Also one day I might crawl into my attic and insulate the hot water pipes and the recirculating pipes. Good luck

Was this review helpful to you?
-

There are two 3/4 ports on the unit for recirculating heating. I don't use it but the instructions indicated the option was possible. You will need to check with someone about the heat loading for your application. Also you will be recirculating potable water so you want to make sure the plumbing meets requirements for such water usage.

Was this review helpful to you?
-

You should have plenty of heating capacity there... Sent from my Motorola Smartphone on the Now Network from Sprint!

Was this review helpful to you?
-

I made my decision to purchase the Vertex water heater after extensive research. I was debating on a tank less system which I am so happy I did not choose. This. Vertex is by far the best water heater I ever had or saw .. My family is very pleased with performance and cost savings. We have a pretty high demand for hot water and no one ever complains that the unit can't keep up. I too am considering floor heat for my powder room and family room this is a great added feature. The initial cost was a bit higher but well worth the money. I did online ordering thru PexSupply and it was so easy delivered on time. Recommend using a professional plumber for installation. Overall HIGHLY recommend!

Was this review helpful to you?
-

Yes. You can use a circulation pump. It feels hot water never ends. However not many people know how to fix it if there is a problem. Ours break down in 1.5 years. The whole family were taking cold showers for one week waiting for a fix. Sent from my iPhone

Was this review helpful to you?

Q: How much water comes out of the condenser unit. Does it need its own drain line, or can this be tied into my AC pump?

Asked by Chris 13 years ago

Add your answer

* Required Field
-

I have had my Vertex 100 for two years now, and my drain line runs to my sump croc. During that time, I have never even heard it drip, so I would say that very little condensation is produced by the unit, so I would presume it can be routed into your a/c pump without overloading that drain system.

Was this review helpful to you?
-

It can easily be handled by an AC condensate pump. I plumbed mine into a sewer line, but if that wasn't available I'd have gone the route you're proposing. Sent from my Atari 2600.

Was this review helpful to you?
-

When the unit is running there is a trickle of water. My heater shares a standpipe with my AC - no problems. Excellent water heater! Mine has been installed for over a year now & we are very satisfied. It will heat the entire 50 gallons of cold water in 12 minutes. We are a family of 4 & we all take showers in a 40 minute period (3 bathrooms) without running out of hot water. We have a 90 gallon whirlpool bathtub that we are able to fill in 15 minutes, we have to stop filling ½ way & let the heater heat for 5 minutes then we are able to fill the rest of the way. Our old standard heater took over a half hour to fill, almost took you out of the mood to use it! VERY HAPPY WITH THIS HEATER!!! Robert (Bob) Collins Alignment Equipment Manager

Was this review helpful to you?
-

Hard to say... we did put it on own line per manufacturer instructions. We have installed 12 of these so far (various sizes) and been very pleased. Eric N. Ericson

Was this review helpful to you?
-

Reply: It does not produce much water, but I live in the desert with low humidity. I had the same question and chose to plumb mine to the AC Condenser drain with no issues at all. Just make sure that the splice is below the level of the water heater outlet so the water will drain and not back up. Hope this helps. Here's a photo of my drain hookup:

Was this review helpful to you?
-

In answer to your question, we have our drain line tied into a small condenser pump that the AC unit is drained into as well. It works well for us and has never given us a problem. As far a how much water comes out of the water heater condenser unit, I am not sure, probably minimal compared to the A/C unit, but the two work fine together. We love this hot water heater.

Was this review helpful to you?
-

I've never measured the actual rate of condensate output but it is not a large amount. A condensate pump for an air conditioner should handle the flow rate. The only caution is that the condensate will be slightly acidic so the pump should be rated for burner condensate. One other thing about the installation is that the drain is a bit low so the drain needs to be at or below the exhaust elbow. I did have the hose a bit high once and the system filled the exhaust pipe and stopped working due to back pressure. When the hose was lowered the system drained and everything worked normally after that. It has been an excellent system.

Was this review helpful to you?
-

mine has its own drain line. the vent is about 20' and i think it produces a fair amount of water

Was this review helpful to you?
-

I have had this water heater for close to two years. It is wonderful. It does throw off a fair amount of water so you will need to have a drain in the proximity.

Was this review helpful to you?
-

Both my Vertex water heater and a/c condensate drain tubes go directly into a floor drain in my utility room, so I don't see the accumulation volume. The Vertex is VERY efficient and does not run often so there doesn't appear to be much water drainage. The air conditioner condensate is much more visible since it runs for much longer periods of time. If I were you I would sure try draining the water heater condensate into the A/C water pump. I think it would work. The worst case would be to get a bigger water pump. This water heater is the best. It replaced two 40,000 BTU water heaters needed to fill a 100 gallon Jacuzzi. Under normal usage it hardly ever runs. It does not run out of hot water filling the Jacuzzi and when I did intentionally run it out of hot water, it only took 12 minutes to recover. Amazing.

Was this review helpful to you?

Q: I'm considering buying the Vertex to replace an old atmospheric vented heater. I have all the room to install and vent this heater but am wondering if it will work at 10,200 ft above sea level. Other heaters state they are rated for high altitude, is the Vertex rated for high altitude?

Asked by Plumber's Crack 14 years ago

Add your answer

* Required Field
Verified Author and ReplyVerified Reply- PexSupply Staff

This high efficiency water heater is certified for use without modification for an altitude of 10,000 feet (3,079 meters). Consult the factory for installation at altitudes over 10,100 feet (3,079m).

Was this review helpful to you?
-

The Vertex vents by an air pump that pushing the CO2 out. Check the pump pressure but I am sure the atm at 10,200 ft is less than the air pump.

Was this review helpful to you?
-

My copy of the Owner's Manual states on page 19: " The high efficiency water heater is certified for use without modification for an altitude of 10,000 feet". I would recommend you contact the A. O. Smith (www.hotwater.com), the manufacturer, for verification and clarification. miketfr

Was this review helpful to you?
-

I'm running the same unit at 8500' with zero issues. She's running like a champ providing radiant heat for a 4400 square foot structure and providing nearly-endless domestic hot water in the Rockies. It's a great unit. And, of course, if you have issues I'd suspect AOSmith would be willign to supply a modified fuel-gas restricting-orifice... can't imagine it'd be a big deal.

Was this review helpful to you?
- Chemical Engineer

Theoritically the issue at higher altitude would be in an inefficient combustion of the gas since there is less oxygen in the air resulting in poor burn. Exhaust at an higher altitude and thus to a lower ambient pressure will pose no problem at all.

Was this review helpful to you?

Q: I have a 1/2 O.D 3/8 I.D. gas line. Is this big enough for this heater?

Asked by Mark 14 years ago

Add your answer

* Required Field
Verified Author and ReplyVerified Reply- PexSupply Staff

The manufacturer requires a gas inlet line with a 1/2" inside diameter for this unit.

Was this review helpful to you?