WX-250 (145S1), 44 Gal WELL-X-TROL Well Tank (Steel Stand)

Took two times to get a tank. First one was damaged without any packing material in the manufacturers box. Second tank/box was opened and stuffed with bubble wrap. it seems like it should have been enough. Tank was still dented and I suspect it was dented at the manufacturer. The manufacturer puts the tank in a large plastic bag before putting it into the box. Supply House did not remove the plastic bag and I wouldn't expect them to. The manufacturer makes a good product, they just need to care more about their product.

This was replacing a unit just like it and I was updating the whole system. Order the first one and it was dented. Sent it back and received a second one. This time the dent was smaller. Nearly the same location on the tank. Second time they packed the box with bubble packing (the first one didn't have packing, just the box it came in). Hope the dent is not an issue, I don't think it will be. They offered a $100 discount on the first tank, I wanted an undented tank. Guess I didn't get the $100 off and still have a dented tank. Box was undamaged from shipping, suspect damage is from the factory.

Installed and works as expected. Bottom rim was a bit banged up but easy to straighten out and did not impact anything.

Had tank for 5 years now and working great. Expect to last another couple decades if it performs like my other Well-X-Trol water tank.

I ordered this tank from SupplyHouse as it was not avalible locally, and based on its design features and the brand having a great reputation for quality. The first tank arrived damaged, I was surprised to see the tank was packed only in a carton just big enough to hold it, with no additional padding. Sure enough, there was a flat dent near the top and the base was bent in several places. The base I could have dealt with but the dent in the tank was unacceptable, so I returned it. The second tank also arrived dented, this time near the bottom from what appeared to be an impact from something pointed, the base of that tank was also bent. The carton also looked as if in had been previously opened and resealed. This time, I opted to pick up the replacement directly from the warehouse, a 200+ mile round trip drive but I couldn't risk a third damaged tank. Upon inspection that tank was undamaged and the carton was clean and new looking. The previous cartons looked like they were shuffled around a warehouse for several years. The installation went smooth and the tank functions flawlessly. Through the whole ordeal, the SupplyHouse staff was very courteous and helpful. Theses tanks are clearly not packaged well enough for shipping via UPS, etc. A little more padding would have prevented all this grief. It is a shame they make a great product then cheap-out on the packaging. I highly recommend this tank but only if picking up in person.

I needed to replace my tank. The support phone number was able to answer my questions about which model I should purchase. I ordered at 4:45pm on the east coast and it showed up at 11am the next day!

Damage in shipping. I use it anyway. Bent on end and dented on side.

All the material was quality material. The tank came damaged on the bottom because of horrible packing. I had to pound the base out for lack of a little bit of cardboard and Styrofoam..

As noted, many times by others, the tank arrived dented. Packing sucked. CS said it would not affect function or warranty, so I used it. It was easy to install and functions perfect so far. I Used the stainless T and found it difficult finding fittings to fit directly but I finally got them, and it looks good. May want to buy the appropriate fittings when buying the tank. All is good. Minus a star for dents and packaging.

Arrived fast which was needed. Arrived in good condition with minor scratch about an inch long. Installed and works great. Been 3 weeks with no problems.